Adele S I started with Dr. Wu October 2025 when the dentist…read moreI had been with for twenty years retired. Although I was under the Impression all was ok a problem developed right after my last visit to my previous dentist. Full mouth x-rays that I witnessed proved a very different story resulting in crowns, two implants, and a root canal on a previously crowned tooth. All this has been restored and saved with the utmost care and expertise. Dr. Wu was highly recommend and I feel fortunate to have been a receipt of that recommendation. Her staff is well informed and attentive. On my first visit the one staff member available Stephanie made me feel right at home. My wish is that I will be a patient here for the foreseeable future.

My first problem was with the office person on the phone who was rude and insisted on a credit card…read morenumber even I explained that I was having a problem because my implant fell out and I was expecting it to be covered. Dr Wu never contacted me or replaced the implant. She got a lot of my money and I expected more.

Absolutely sketchy place. They aren't forthcoming about what things will actually cost out of…read morepocket, and when they hit me with over $700 worth of charges months after the service just told me "we'll just send you to collections". Rude, unprofessional and my teeth feel worse after the deep clean than before. Also while I was getting mine I heard the dentist tell more than one person almost immediately that they needed a deep clean. They're dishonest and unprofessional. I would avoid this place like the plague.

no star. They did "comprehensive" exam on you and "detailed" treatment plan. They treat you as…read morecustomer not a human, can not take second opinion on treatment plan. They even lie and say "based on your condition, even regular cleaning is not covered"; what you can do is only following their treatment plan or walk away. Wasted 208 on exam!

I've been to see Dr. Chan a couple of times and truly she is the nicest dentist I've ever been to…read more From the start, everyone in the office is so friendly. The front desk coordinator greeted me with a smile and immediately made me feel like I was in good hands. Not only does Dr. Chan pay super close attention to you being comfortable in her chair but her work is amazing. I first came for a cleaning and it was probably the best cleaning I've ever had. She took her time with me and listened to any of my concerns and gave amazing advice. I came back a couple weeks later to get two (pre bonded) teeth fixed just from having them for years of general wear and tear. I always dreaded getting them re done because the first couple times weren't all that great. Going to Dr. Chan was a complete 360 experience. She was so gentle, kind and understanding of my concerns and made my dream teeth come to life. I couldn't recommend her more to literally anyone. Anyone would benefit from going to this dentist office. Thank you so much to Dr. Chan and everyone in her friendly staff for making me enjoy going to the dentist again!!!

I have been going to This dentist office for 6+ years. Exceptional care and services and highly…read morerecommending them.

Their staff is highly unprofessional and lacks basic competence in handling paperwork. They…read moresubmitted my insurance claim with the wrong ID three separate times and then asked me to pay the full amount out of pocket. If you choose to be their patient, be prepared to handle their administrative work yourself--especially filing insurance claims--or consider going elsewhere.

Dr Chawla and her team are totally awesome! I cannot say enough good things about her…read moreprofessionalism and competence. I recommend Dr Chawla for any dental care needed John

Let's start with the bad, the good, and then the maybe…read more The Bad 1. On my last appointment there was an added expense (which showed optional) that was not discussed and I was charged for it. 2. I got a bill last minute (as in right before going into the appointment) which seemed unprofessional due to their ability in past visits to be early with a bill. The new bill was more than discussed from a previous visit. 3. I requested my previous work from this office to be sent for a review because of a past dentist abusing his power. They weren't the ones in trouble only him but I needed the work to show the difference. I called and talked to Alisha, the front desk, and was told she would see if the doctor got the notice. When I called and left a message to get an update no one called me back. The Good 1. Doctor Lee does great work! This is the truth. Before I went to a dentist who did a horrible job and after that I didn't want to trust any dentist anymore. Doctor Lee changed my mouth. Was I happy with the added cost due to the previous dentist I had screwing up my mouth? No! However, I will say she made a difference. 2. There is a tv on the ceiling so it works well to distract from the work going on. You get headphones and access to Netflix and it's become a more enjoyable experience. Maybe Good, Maybe Bad 1. Doctor Lee asks about any neurodivergent(s) for patients and it is nice to see a Dentist taking this into account because of loud noises and fidgeting. My hope is this doesn't allow the doctor to charge more or take advantage of the client instead this would be an opportunity to bridge those neurodivergent (such as myself) together and with those who are neurotypical.

Had my first visit today and I am so glad I chose Magnolia. They have great hours for appointments,…read moreoff street parking available and Dr. Lee and Company are amazing! When you first walk in, the office is clean, inviting and you're greet by friendly and professional staff. The waiting room has comfortable seating, a beverage bar, TV and a gaming room for kids (super cool). The dental assistant, Roxy, was nice and gentle in taking x-rays. The office takes pride in making patients feel comfortable for their appointment and they have neck pillows, shoulder and neck heated compressed, head phones and Netflix available during your appointment. Dr. Lee did my exam and cleaning and she was friendly, professional and knowledgeable. She takes continuing ed classes and always makes sure she can offer her patients the best of services. Checking out was easy and no wait. Stacy who works in the front is so personable and also professional. She makes sure your file is complete, next visit is booked and doesn't rush you out the door like a deli line. Overall, this is a phenomenal place with pro services and amazing people.

Changing my former three-star review to one star…read more He seems like a nice guy and his assistant is great, but the front desk is a mess. And now, after he messed up my entire mouth, I have got to go to another oral surgeon to see if they can repair the problems. Go somewhere else.

Dr. Turner is THE guy to go to for implant surgery and periodontal treatment. He is extremely…read morepersonable, gracious, and professional. He is an expert specialist in his field. His staff nurse Andrea is exceptional as well. Office staff are all very kind and helpful. I had a very bad experience having an implant done by a general dentist/prosthedontist which failed after only 5 years and Dr. Turner had to redo the entire thing. It was a very involved process removing the old implant and replacing it with a much higher quality implant. Dr. Turner did an excellent job correcting the situation. I learned my lesson never to use a general dentist for an implant - go to a specialist. I highly recommend him without reservation for your implant, periodontal or diagnostic needs. He's the best there is!

Been a customer here since Dr. Lee took over the practice. Always pleasant, accommodating and…read morerespectful of my time.

I've been going to Dentist Collaborative for about 15 years; I always have a great experience. They…read moredo excellent work, over a large range of dental services. My cleaning today was excellent.

My daughter and I had been long time patients of the previous dentist who owned this practice…read more When he retired we both went to our cleaning appointments as they had been scheduled six months prior to the new team taking over. Both of us have our teeth cleaned at least every 6 months and we have always had any work recommended by our trusted, long term dentist done immediately. Neither of us had any recent recommendations and our teeth felt fine. The new dentist, Dr. Shahnaz Gharib (and her hygenist that she brought with her from her other practice in town) proceeded to tell both of us that we needed some very invasive and expensive work done. She showed me some pictures of a tooth that was (supposedly) in the upper right side of my mouth that looked like it had been pieced together with metal strips and rivets and told me that it needed to be replaced with a crown immediately or it could fall apart unexpectedly! She also asked me if I had "good insurance" (which I do, but this shouldn't matter!) She also sent my daughter a bill for her cleaning that was covered by insurance but she seemed to be trying to charge her a much higher price than the cleaning price negotiated by her insurance. Dr. Gharib also told her that she needed some radical surgery in her mouth and that she needed to go to an oral surgeon as soon as possible. This all seemed unlikely and suspicious so we changed dentists. We had our appointments with the new dentist last week and wereboth told that our teeth looked great, there was no "robo filling" in the upper right side of my mouth that needed any attention and they even called in another dentist to take a look and everything was fine. My daughter did not have anything that they could find wrong with her. My advice to anyone considering this dentist's advice is to seek a second opinon and also check your bill carefully and compare it with your insurance reimbursement.

From the owner: Osgood Cosmetic and Family Dentistry located in North Andover, MA is dedicated to providing…read morecomprehensive dental care with a focus on patient comfort and satisfaction. We specialize in various services, including general dentistry, cosmetic dentistry, family dental care, teeth whitening, dental implant restorations, and periodontal disease treatment. Our goal is to deliver top-notch, personalized dental solutions for individuals and families alike—helping you achieve and maintain a healthy, beautiful smile. Our commitment to quality care and strong connection to the community sets us apart. At Osgood Cosmetic and Family Dentistry, Dr. Shahnaz Gharib and team treat every patient with warmth and professionalism, ensuring a positive and reassuring experience during every visit. Your oral health and well-being are always our top priorities.

I have been going to Dr. Yoon for dental services for years and I trust his judgment. He has the…read moreexpertise and great manners and knows his dentistry to the highest degree. His girls are pleasant and the best. I highly recommend him to anyone who is looking for the best in Merrimack Valley.

When I first visited this dentist, I was VERY clear that I had dental fear due to a lifetime of…read moreprior experiences that were traumatizing. He was great. I didn't go back for a few years but on my last visit, I found him patronizing, condescending and he treated me like I was irrationally scared. Sure, I have a silly fear of dental tools etc, but I don't need to feel worse because the dentist can't empathize. He was annoyed that I was jumpy and scared. I was shaking, sweating and ended up quietly crying. The hygienist was wonderful. Might go back for another cleaning but probably going to find a new dentist. Some dentists just 'get it'. Others act like it's a task to deal with you.

I strongly advise anyone to think twice before visiting North Andover Dental Partners. I have two…read morein-network dental insurance plans, yet I was charged $278 for a Cone Beam CT scan that neither plan covered -- even though I had recent scans from my previous dentist, which they refused to accept. The new patient oral evaluation cost $176, and while insurance covered $79.20, that remaining balance was another surprise. Later, I even received an additional bill for $96.80 for what should've been a simple evaluation. It became clear to me that this office prioritizes billing opportunities over patient care, with an aggressively inflated treatment plan that felt more like a sales pitch than genuine dental advice. The worst decision I made was going there. The best decision was walking away before agreeing to their unnecessary, overpriced treatment plan. You can scam some people sometimes, but not all the time -- and karma always finds its way.

Well, I didn't even get to step foot inside the office. I'm a business woman traveling outside of…read moreFlorida. I need to get filling cleaning whitening etc. I call and talk to Katie and tell her I've done all y x-rays and cleaning and wanted to know if they could be competative and how it works. Do I send them the breakdown what do I do. She proceeded to tell me well were usually more expensive than most dentist ( why would you say that don't you want my business?)... this is not a nonprofit and we don't give prices over the phone. I told her Im paying out of pocket, I didn't ask her for prices but how we go about this. She told me that I have to come in and do a new patient exam but we don't do that free. I told her that she made me feel uncomfortable to bring up prices, that I'm paying out of pocket and can pay for whatever I need to take care of my health. I was not interested This is extremely unprofessional. You have no idea who I am or what I can afford. Was it that I told you I'm in Lawrence and you assume I cant afford your prices? I own property here Katie. I'm doing my due diligence not looking for a hand out. You lost a nice chunk of money and gained a bad review. although you were nice about it you were still insulting. If you were smart you would have gotten me in there made the appointment and learn how to say " there is a fee for our consultation", not it not free. You need to polish you're customer service skills and don't assume anything.