I honestly can't say enough good things about these guys. I've been using them since they installed…read moremy new AC two years ago. Anyone who lives in Brickell knows that getting a service tech into these buildings with the parking situation is a total nightmare--but they made it look easy. They're super professional and actually honor their warranty. Every time I've had a minor glitch, they answer the phone immediately and stop by at the earliest time possible, and usually have it fixed the same day. I called them again today because of this Miami cold snap, and Daniel was a total lifesaver. He was at my place within hours and figured out the issue right away. Turns out, it wasn't even my unit--it was a problem with the building's cooling tower. Daniel literally went out of his way to talk to the building manager and the tech team to get it sorted. To top it off, he waived the diagnostic fee since it wasn't my unit's fault. Just a genuinely nice guy and a great company. I'm never calling anyone else for AC stuff. Period.

The quality of service from the price to customer service and technician's visit has been…read moreexcellent. I always recommend them to friends and family.

Very happy with National Service Pros! Communication is fast and clear. Everyone has been efficient…read moreand pleasant. I would like to give special mention to Angel and Damien, who have been exceptional and informative. I recently recommended this company to a friend who also had a great experience also.

This company was recommended to me, and although their service was prompt, and the technician was…read morevery nice, they are estimate of what was wrong, and what the problem was what is the total lie!! I was given the choice of three estimates which were way out of my price range and told the guy would need to call somebody else to get another estimate. The estimates were anywhere from the cheapest of $1500. Approx to over $3000. I was totally shocked as my unit is not that old and was told that the motherboard was not sending signals to the compressor to turn on and if they replace the motherboard, it still may not send the signal and then I would have to replace my compressor also. I called another company that was also recommended to me and a technician within 10 minutes found the problem to be a $240 capacitor, which was changed in less than a half an hour and I had air again!! I can't imagine a company trying to rip off somebody buy so much money and completely miss diagnosing, a simple problem and trying and turning it into a huge disaster! I would never recommend this company. They are completely dishonest or maybe it was just the person they sent here.

SoFlow replaced my mom's 25 YEAR OLD split York system. As the tech said, they don't make 'em…read moretoday like they used to! SoFlow came on time and the installer was the same guy that initially inspected her old unit. Both gentlemen were very nice and they did a great job taking away the old unit and putting the new unit on a new pad and plumbing in the ducting and drain pipe. Their price was reasonable and the Daikin unit comes with a pretty good parts warranty.

SO FLO AC gave me peace of mind. I thought my AC was falling apart and Alex came and saved the day…read more Not only did I submit a request late at night, but I got a response early the following day. Alex was at my house within 24 hours and not only is this man a blessing, he has the patience to teach me how to understand my AC unit. The quality service he provided while teaching me what he was doing along the way is exceptional service. I will only be using this company from now on, since the previous AC company I hired ultimately lead to my leaky issues. Thanks again!

Great reply. He called right away to address concerns for my elderly parent. Very professionalread more

If there was an award show for the South Florida HVAC industry, Emmanuel and his team would sweep…read morethe top awards. From the very start of beginning the process of finding the right AC system, Emmanuel was extremely responsive to all texts and messages, at basically all times of the day. I had a million inane questions and concerns; he answered all of them. We narrowed the list to three 5-ton options. The most expensive one was of my choosing, an American Standard unit, and the other two were a Rheem and a GrandAire (which I hadn't heard of before, it's a subsidiary of Carrier). He recommended strongly that I go with the cheapest one, the GrandAire. He was absolutely correct! It saved thousands of dollars, and it works extremely well. He added a new Nest thermostat, as well. I couldn't be happier. The [minimum 2-year] warranty that he backs up his work with has to be one of the best. If you're in the market for any HVAC work, do not hesitate to hit up Emmanuel and Island Breeze Air.

They were the cheapest when I searched. My mom ac needed repair and they came faster than police in…read morewhite neighborhoods. No lie.

From the owner: The Nelson House Heating Systems Services has been specializing in AC repair services and heating…read moreand cooling repair services. Our friendly and economical service has been servicing the whole area for more than a decade. We have an expert and knowledgeable technicians that can help you with your HVAC services needs.

Original review in 2012: Henry came out Saturday morning to…read morecheck our AC unit, which only 2 weeks after another company came to "fix" it has frozen up and stopped working again. Henry seemed extremely knowledgeable and explained what the problem was and what all of our options were very clearly. He did show up a little late, but in his defense our house is a bit hard to find. We've been in contact with him the past few days as we've been contemplating our options, and he has provided very helpful information every step of the way. Unfortunately it looks like we're going to have to replace the unit, but the prices we got from Henry were competitive, and we are confident that he and his team will do a great job. I'll post more after the job is done, but so far, we're very happy with Reliable AC!! Update in 2022: I've had Henry help with several AC issues over the last decade at both my current house, previous house, and my moms house. I've recommended him countless times. The name of his company really says it all...reliable!

Excellent service! Very quick to respond, punctual, honest and amicable. We had an issue with our…read moreA/C in downtown Miami and the owner couldn't have been nicer. He was there within the hour and made sure the repair was done properly. Very well priced and worth every penny. We have used this company several times in Miami Beach in the past and always satisfied. Very much recommend it

I have had them come twice based on positive reviews. the first time for a broken fan in a air…read morehandler. they did the repair - a bit pricey but the result was good. I called them a couple of weeks ago for a different issue. The technician came out and said the compressor needed to be replaced. The estimate was for over $2k. As this was a relatively new unit, 2-3 years old, i thought that was an exorbitant price considering the parts, not the labor, were under warranty. i got a second opinion from a company a friend recommended. That diagnosis was totally different. NOT a compressor issue but a leak requiring a new condenser coil and compressor line. the cost including gas replacement was less than half the Panther estimate. I had the other company do the repair which resolved the problem. I let Panther know of the alternative diagnosis and the successful repair. I asked for a refund on the initial visit considering the erroneous diagnosis and estimate. I have yet to hear back. Was it a poor or lazy diagnosis or worse overcharging by Panther? I don't know but would not recommend based on this experience.

You know the feeling of being in a jam, you feel helpless/powerless, and your mental health is on a…read moresharp decline, so you call a friend hoping they can help you and the response is "Yeah, I can definitely help"? That's Carolina and the rest of the team at Panther AC. They're the ones who are going to do everything in their power to help you out and make everything okay. And oh, did they do just that. I learned of Panther AC while going through the absolute worst experience with a vendor in my entire life. I was looking through that company's reviews on another site and found a customer who had the same AC problem I did, scrolled through their other reviews, and found they called Panther AC who resolved their issue. Our situation was this: The coils of the exterior unit needed to be replaced on our 14-month-old AC unit but the piece was on backorder for 6-8 weeks (this was in May, but it was still pretty hot out). That other AC company came out every 3-4 DAYS to refill the freon in our unit because it was leaking and once it was depleted, the AC wouldn't cool our house anymore. During Summer in Miami? No, bro. We were going on vacation soon for a week and a half and needed a resolution because I did not trust that company to come by while we were out and get the job done. Plus, what if the freon ran out earlier than expected and our pets were just baking in a hot house until one of their techs came by for a refill? The company stopped taking our calls and I had no faith they'd help so I went hunting for a solution. Panther AC has now entered the chat. I asked my husband to call them and explain our situation. Carolina listened to the whole ordeal. Eventually, the 3 of us were talking through possible solutions (for starters: try to have them take over the open claim we had with Lennox, call their support to see if there was anything they could do, and see if they can find a vendor that had the part in stock). We struck out with Lennox support; Carolina couldn't find the coils from any of their vendors. We were then scheduled for a tech (Frank) to come out to inspect the whole unit and make sure the diagnosis from the other company was correct (thankfully, it was). That same Thursday, Carolina called us to discuss the results. I said I was willing to replace the whole unit, inside and out, and take the financial hit if that's what it took to resolve this soon since we had been in this situation for a month and counting. She was talking about having someone come out on Monday (I think it was the owner, who was on a flight back to Miami at the time) to look at the whole unit, get some more info, and look to install Tuesday (this part's a bit hazy so I might be wrong). We were scheduled to fly out Wednesday and I wanted a little more buffer time in case anything went wrong. I said I could get her the model numbers for both units and read them out to her to help expedite the process. Within minutes, she found a new exterior unit (newer model, too) that was compatible with our indoor unit (why couldn't the other company do that?!). Install was set for Monday. Frank and another tech (I forgot his name!) came by on time, swapped out the unit, and made sure everything was set before leaving and I've been freezing ever since. Our electricity bill actually went down by $30 the month after the install, too! I cannot express how glad I am to have come across this company. They brought my stress level from 130 down to -10. They're 100% honest and transparent with you, they're capable of empathy, willing to work with you to find solutions, and they don't try to upsell you on 10 additional services, nor do they overcharge you. And unlike other companies in Miami that used to be family-owned, when you call, you get someone local and not an outsourced support staff. I HIGHLY recommend Panther AC. They're scheduled to come out for additional work we wanted done and it's good to know that someone competent is coming to do the job and I don't have to babysit them and stress about it. Thank you all for stepping in and going above and beyond to save the day! I cannot thank you enough.

They came on time, diagnosed the problem and fixed our heat pump. No fuss; no muss. We were very…read moresatisfied.

Horatio was amazing! Very personable and wonderfully helpful. Very skilled at understanding…read moreimmediately why our HVAC was malfunctioning and fixed it in 10 minutes. Super friendly, cordial, respectful, and kind. Thank you so much.

The AC Guys were a pleasure to work with. The owner responded very quickly regarding the quote for…read morethe AC and dryer vents. Out of all the contractors that I've chat with, their price and service was very reasonable and transparent. He would also accommodate any question I have like having a smart thermostat installed (which I eventually did). Since we live in a condo building, the owner did the contact to the HOA to set themselves up for the service. The technician came in right on the agreed time and worked immediately. The great thing about him is that when he needed to use the kitchen sink, he even washed the dishes that was on it. The service took around 1.5 hours including the installation of the new thermostat. We highly recommend them for your AC needs.

The AC Guys performed duct work in our home. Incredibly responsive, on time, and reasonably priced…read more We would use them again.