Alan represents Touch of Class Cleaning Services extremely well. He was professional from…read morebeginning to end ! Communication was on point. Touch of Class Cleaning Services is everything a person needs who has experienced a nightmare as a landlord! Everything that needed replaced, Kolby was able to take care of it in a timely manner. Liz was able to restore my home back to a beautiful place we call home! Every disgusting, filthy area left neglected for months, was sanitized, deep cleaned, deodorized and move-in ready within a reasonable amount of time! I most definitely will be signing up as a regular client for recurring cleaning appointments moving forward! They are worth the price and more because quality service with excellent customer service is very hard to find! Signed, Mr. & Mrs. Hill (happy customers!)

I reached out to inquire about pricing for a deep "move out" clean as I am getting ready to list my…read moreparents home for sale. I received a reasonable quote and based on other positive reviews - I went ahead and book service. My appointment was for 930am. At about 945 I texted the number I had been communicating with to get an update since no one was here - I received a response that Sarah, the cleaner, needed to stop for some supplies and was running a bit behind but would be there soon.She arrived at about 1015 and only had a small bucket of a few cleaning supplies. I mentioned that I had a vacuum in a closet that she could utilize - she thanked me and we discussed that I needed my house deep cleaned as I as getting ready to list it for sale. She was here until about 2:45 when she ubrutly left and said "well that's all there is plus im out of supplies". She never attempted to collect payment or ask if I was okay with the status of the house. While she was here she took multiple phone calls while working to discuss her legal issues and how to get her car out of impound. She cleaned my floors by using a swiffer wetjet - that was in the closet with the vacuum. If im paying for a professional cleaning service, you should not be utilizing a swiffer to clean my floors. Every room in my house is still dirty and I am going to have to now spend hours cleaning. The kitchen still has obvious dirty floors, the stove looks worse than it did before she arrived and she didn't even clean the outside of the cabinets, let alone the inside. The walls in the bedrooms were still covered in dust and I found a spider still chilling on the wall in one so I don't even know what she did while she was in there. While no money was wasted - I've wasted hours of my time. (And im still perplexed she left without ensuring I paid for the services of the company she works for).