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    Alex Donaldson Guitar Lessons

    5.0 (15 reviews)
    Open Open 24 hours

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    Review Highlights - Alex Donaldson Guitar Lessons

    Alex has improved my guitar playing, music theory, ear exponentially in the three months of lessons.

    Mentioned in 6 reviews

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    Music & Arts

    Music & Arts

    3.7
    (35 reviews)

    I've been here multiple times for my kids instruments…read more Brought a violin in that needed repaired, missing voice box thing, they sent it to their own guy to repair and it was ready within a week and a half. Pricing was unbelievably low too.

    I've had my son enrolled here for several years--first in piano lessons and more recently in…read moreguitar--and unfortunately, this experience has completely changed my view of this location. This week, my son is on spring break, so I attempted to cancel his lesson starting Monday. I called the store multiple times on Monday, Tuesday, and again Wednesday morning. No one answered, and there is no voicemail system available to leave a message. When I finally reached someone Wednesday afternoon, I spoke with Bailey, the store manager. She informed me that I would be required to forfeit the lesson due to their 24-hour cancellation policy. Here's the issue: there was no way to comply with that policy. I made repeated, good-faith attempts to cancel, but the store does not provide a functioning method to do so if no one answers the phone. When I explained this, Bailey was completely inflexible and hid behind "policy," stating that if she made an exception, she would have to do it for everyone. There was no effort to acknowledge the situation or offer a reasonable, one-time solution for a long-term customer. What makes this even more frustrating is the inconsistency. My son's guitar instructor, Onjrei, has canceled on at least two occasions with less than 24 hours' notice, and we were expected to be flexible and accommodating. It's hard not to notice that their time is treated as valuable, while mine is not. I'm expected to be flexible, but that flexibility is clearly not extended in return. I escalated the issue to customer service, only to be told that all lesson-related matters are handled at the store level. I requested contact with a district manager and was told someone "may" reach out in 2-3 days, with no name or direct contact provided. At the end of the day, this business chose to lose a long-term customer over a $30 lesson instead of showing basic fairness and customer care. If you plan to take lessons here, be aware: if you cannot reach them to cancel, you may still be charged--and management will not work with you, even when the circumstances are outside your control.

    Kessler & Sons Music

    Kessler & Sons Music

    4.1
    (73 reviews)
    $$

    Initially came here to rent a violin for my daughter's school year - service was amazing, very…read morefriendly and helpful service, answered all my questions and gave us very thorough options for rentals. We came back 6 months later because my daughter's private instructor said she was ready for a full size; my daughter also cemented her dedication and commitment to continue playing through high school, so we opted to use what rental credit remained to buy a full size violin. The team was excellent in showing us the options, let her test and play them all, and then even helped set up the fine tuners (until she's ready to take them off) without charge. Excellent service, and I'm glad we trusted this team to take care of my daughter and her violin needs!

    We were interested in a specific instrument, and after doing some research we ended up in Kessler &…read moreSons Music. We were able to call ahead and ask for items that we were interested in and were greeted with a friendly call. Kessler & Sons offers music instrument rentals, purchasing, and lessons! I thought that was pretty neat, I remember we'd have to rent musical instruments from school, but with Kessler's shop, you can go through them. The shop itself is small, so it can be crowded if there are parents waiting for their children. They have more of a orchestra instrument selection from what I've seen, so keep that in mind. I am not sure what lessons they offer, so if you're interested in that, you can call them and expect to provide you with some great customer service with all your questions. When you walk in, it might be busy, but the employees will try to help you as best and quickly as they can, and if you know exactly what you're looking for and they don't, they're not shy to ask you questions or call their other location to make sure they answer the question you have. If you're in the area, looking for an instrument, or have questions, give Kessler & Sons Music a chance!

    Alex Donaldson Guitar Lessons - musicalinstrumentsandteachers - Updated June 2026

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