I love this place. They always have the base strings I need and I can go there in and out in no…read moretime.

I've had my son enrolled here for several years--first in piano lessons and more recently in…read moreguitar--and unfortunately, this experience has completely changed my view of this location. This week, my son is on spring break, so I attempted to cancel his lesson starting Monday. I called the store multiple times on Monday, Tuesday, and again Wednesday morning. No one answered, and there is no voicemail system available to leave a message. When I finally reached someone Wednesday afternoon, I spoke with Bailey, the store manager. She informed me that I would be required to forfeit the lesson due to their 24-hour cancellation policy. Here's the issue: there was no way to comply with that policy. I made repeated, good-faith attempts to cancel, but the store does not provide a functioning method to do so if no one answers the phone. When I explained this, Bailey was completely inflexible and hid behind "policy," stating that if she made an exception, she would have to do it for everyone. There was no effort to acknowledge the situation or offer a reasonable, one-time solution for a long-term customer. What makes this even more frustrating is the inconsistency. My son's guitar instructor, Onjrei, has canceled on at least two occasions with less than 24 hours' notice, and we were expected to be flexible and accommodating. It's hard not to notice that their time is treated as valuable, while mine is not. I'm expected to be flexible, but that flexibility is clearly not extended in return. I escalated the issue to customer service, only to be told that all lesson-related matters are handled at the store level. I requested contact with a district manager and was told someone "may" reach out in 2-3 days, with no name or direct contact provided. At the end of the day, this business chose to lose a long-term customer over a $30 lesson instead of showing basic fairness and customer care. If you plan to take lessons here, be aware: if you cannot reach them to cancel, you may still be charged--and management will not work with you, even when the circumstances are outside your control.

Rented a base from family music centers for band purposes. Took care of everything online and when…read morewe arrived to pick it up the wait time was extremely brief. The interaction was smooth and the customer service was wonderful. we went with family music centers because after a little shopping around we quickly realized that they have very competitive prices. So I would definitely recommend to anyone in the market to purchase or rent an instrument. They have a large selection, the customer service is great and the process is smooth and effortless.

I am taking violin lessons and my instructor is amazing, very talented, and knowledgeable. I…read morereally enjoy going there and the staff is always pleasant and easy going. I highly recommend them for music lessons. They also have vocal lessons and I have been impressed with what I hear. Great family owned business.

Southern Nevada music company Henderson Nevada is an excellent source of quality pianos…read more Great integrity.

Mary is nice until you join the she kicks you out of the room and isn't nice anymore when you have…read moreconcerns about your kids.

My daughter has been taking piano lessons at Renaissance Music Academy, and we've had a wonderful…read moreexperience. The instructors are patient, encouraging, and do a great job making lessons both educational and enjoyable. We've seen her confidence and piano skills improve steadily, and she always looks forward to her lessons. The staff is friendly, the school has a welcoming atmosphere, and it's clear they genuinely care about their students' growth. We're very happy with our experience and would definitely recommend Renaissance Music Academy to anyone looking for quality music lessons for their child.

My Son attended Renaissance Music Academy from 2nd to 12th grade. He played the keyboard in many…read morehigh school musicals to include Les Miserables Hairspray and Mamma Mia. His classical piano training with Ms. Liluth and Ms. Nora provided an excellent foundation for playing piano, keyboard, cello and drums in high school. The school treats each student as family and we are blessed to have such valuable music teachers in Henderson! We have attended many recitals over the years and even had a holiday concert at one of the nursing homes in the area. Exceptional place to learn music, they love classical music and teaching students!

There was a miss communication and Taylor got back to me and we resolved the issue, thank you…read moreTaylor.

Playing the guitar has been a lifetime dream for me. I tried learning straight from a book, in a…read moregroup class and with YouTube, all to no avail. Feed back is important. Taylor's approach is hands on and easy to follow. After each lesson, I leave feeling like a better guitarist. His range of musical knowledge has been very impressive as has been his patience. It has been a little over 5 months now and my progress has been significant. If you are interested in learning to play the guitar, Taylor should be your go to guy. I would recommend this business to all of my friends, family and to all the strangers that I have not had the pleasure to meet. RockStar Guitar Lessons rocks! P.S. Prices are great too!

My son loves the school of rock and has made tons of progress quickly! Would definitely recommendread more

Front desk help is amazing. Real progress can be seen in the student's ability and confidence.read more

Kessler & Sons is a gem of a local family business. My parents purchased my first flute from the…read moreCharleston location back in 2004. I played throughout middle school and stopped because of life. I picked flute back up in 2020, at which time I bought a cheap flute from Amazon. However, it was not great quality, so I checked K&S's website and found a great starter Yamaha flute. I called the store about it and they had it transferred here from the Charleston location. The flute was in amazing condition and the quality is so much better than I could have imagined. They also still sold all the student books that I used in middle school and it was so nostalgic and helpful to use those in my journey to playing again. The staff were so helpful and nice. Will always support and recommend them!

Initially came here to rent a violin for my daughter's school year - service was amazing, very…read morefriendly and helpful service, answered all my questions and gave us very thorough options for rentals. We came back 6 months later because my daughter's private instructor said she was ready for a full size; my daughter also cemented her dedication and commitment to continue playing through high school, so we opted to use what rental credit remained to buy a full size violin. The team was excellent in showing us the options, let her test and play them all, and then even helped set up the fine tuners (until she's ready to take them off) without charge. Excellent service, and I'm glad we trusted this team to take care of my daughter and her violin needs!

Jeff is one of those rare individuals who combines deep knowledge, genuine kindness, and a natural…read moreability to teach. I bring my son once a week for lessons, and the progress he has made is remarkable. Just as meaningful is the relationship they have built through these lessons. Watching both the learning and the trust grow week after week has been truly unique and very satisfying to see.

Jeff is a consummate professional who works diligently to personalize guitar lessons for me, the…read moreindividual, and for the styles of music that I wish to play. His musical education and experience is extensive and beyond reproach and substantially better than 99% of the teachers out there. He explains and demonstrates in a way that is understandable and repeatable by student. My playing has improved greatly, after years of struggling, after signing up for lessons with Jeff.

Beautiful violin shop. We have brought our violin for repair a few times , great customer service.read more

Very nice high end selection of Cellos. They offer full service and repair services . As a new…read moreplayer I was impressed with the time they spent with me. They offer a rent to own option and your rental funds contribute to your equity. The location seems odd as it's in a commercial area but don't let that deter you. Just walk in!

What a great way to step up you guitar game. I have been using Level up Guitar to add and improve…read moreto my guitar playing. It's helped me immensely to go from beginner/intermediate to a solid intermediate and getting better everyday. Now I did have to research a few things to help me understand some things (ie: Light Mode-Dark Modes) however I am enjoying the process and the journey. Alex makes you feel as if it's just you and your bro hanging and playing guitar with a guy who has amazing credentials. So well worth my hard earned cash. Thanks Alex for igniting that want to grow my guitar playing...... I was in a funk. Now Im inspired!

Alex is the best guitar teacher in Las Vegas!!!!…read more He can show me any song I ask for and break it down so anyone can understand it. I have so much fun playing all of the songs I love!