Medical equipment like wheel chairs, TENS units, respirators, home dialysis systems,monitoring…read moresystems, that are prescribed by a physician for a patient, through a rehab facility or doctor's office. Unfortunately this place doesn't return calls and customer service is lacking. I was told the equipment was covered by my insurance company, supposedly it had been OK'ed. This would have been a much bigger expense out-of-pocket if I had accepted the device I was offered. From time to time I have to remind myself to always double-check with insurance to make sure a provider is in-network.

I have received supplies from Zoom for approximately 2 years. Shipments were always regular and…read morethey filed with my insurance without fail. I have had no problems.

I was very impressed with this place. I needed a CPAP mask and they had so many options and the…read morestaff was super helpful and knowledgeable. Thank you!!

Specifically called for a product before arriving. They were great upon entering, very nice and…read moreupbeat. Told the young man what & why I needed the product. He looked at me me said this is it. After getting home I mixed the two products together. Let it sit as needed before injecting. While waiting I proceeded to read the instructions to determine how to store it. It states that this product is not for intravenous use. Which is what I was told twice. The offered to refund their product price of $1.25 cents which is as great but I am out of luck on $50+ that was spent on the other product. So I am just out of luck. It good thing I hadn't taken the injection. Who knows what would have happened. The only positive is everyone was really nice at the store.

I was able to rent a transport wheelchair for my 91-year-old Mother who visited for a few days. I…read morewas greeted warmly by a helpful salesperson, but I was disappointed, however, because when I had called ahead I was told I didn't need to reserve any equipment because they had plenty of everything. However, when I arrived the following week, they were all out of rollaters. My mom's visit would have been more enjoyable had she been able to walk with the assistance of a rollater while she was here.

Mobility City provides assisted living devices and mobility equipment and service. The staff is…read moreprofessional, joyfully friendly, and expert at fixing equipment. But what caught my attention is a most comfortable lift recliner. As the name suggests, it gives you a lift when you're getting up as Holly, an owner of this franchise, might say. It's equipped with push button controls positioning your body for pure relaxation. Consider it when you're watching a Cowboy game, shouting at the TV after a receiver bungled a pass. You might want to jump out of your seat for that -- without needing assistance. In any event, you don't need to suffer from a mobility problem to enjoy the relaxation. If you check out the Mobility City showroom, walk a minute to Rita's Italian Ice & Frozen Custards, which offers the tastiest ice I've enjoyed in years.

Lovely people to work with. From the phone discussion to the delivery (on a Saturday too!), they…read morewere polite, kind and took time to discuss everything with me. Very professional and caring. I would highly recommend to anyone needing equipment after foot surgery.

Fantastic customer service! I've rented through Knee Coaster twice now and would recommend them in…read morea heart beat. Personal service, same day delivery and competitive pricing for an awesome (practically brand new) scooter each time! HIGHLY RECOMMEND!

I had been prescribed a CPAP machine, and the staff was very helpful. My advisor, Ashley Finch, was…read moreespecially very knowledgeable and guided me through the setup process for the CPAP machine very competently.

I contacted AdaptHealth/Healthline Equipment on December 15th and initially spoke with Ashley, the…read morereceptionist who took my information for the Arlington location and said someone would call me back regarding my concerns. About 15 minutes later, I received a call from Sarah H. I attempted to explain that my CPAP mask was pressing against my cheekbone and that I might need a different size or type of mask. Unfortunately, Sarah repeatedly interrupted me and insisted that the issue was due to the mask being too tight--something I never stated. I attempted to clarify multiple times that my concern was not about pressure or the mask "cutting" me, but rather the placement of the cushion on my cheekbone and the difficulty of putting the mask on before connecting it to the machine. I said I think I might need a different size or a different type of mask. Because of this, I cannot sleep on my left side which is the side I mainly sleep on. Sarah did not listen to what I was actually saying and continued responding to issues I never raised. She dismissed my concerns by saying I hadn't given the machine enough time and that I already had "the best mask." When I explained that I felt unheard, her tone became condescending. I asked to speak with her supervisor and was told that she was over my type of concerns. She also stated that she "matches energies," which I found unprofessional, especially since I remained calm until my concerns were repeatedly invalidated. Sarah was rude, argumentative, and dismissive, and she made me feel as though my concerns did not matter. Patients seeking medical equipment support that they are paying for deserve to be listened to with care and respect. If she does not enjoy helping patients, a non-patient-facing role may be more appropriate. This experience has made me consider informing my provider that partnering with AdaptHealth/Healthline might reflects poorly on the care he provides, since their caliber of service does not match his care. I hope no one else seeking medical assistance is ignored or dismissed like I was.

Steve is so personable and professional! He was able to give my mom a leg brace that works! She's…read more81 y/o and he made sure she knew how to put it on and made sure it fit her! Not just pull it out of a box and say here you go. He molded the support bars to fit her leg snug but not rub. He has braces, shoes and all types of medical devices that won't break your bank. He is the one to go too! Thank you again Steve!

steve is fantastic. he is willing to go the extra mile to make sure your braces fit and are…read morecomfortable, and work with both your doctor and your insurance companies to make sure everything is square. he knows what it's like to wear braces so he wants the experience to be as 'normal' as possible. i wish more doctors would take the same personalized and informed approach to patient care as he does.

I was so impressed with delivery and pick up speed and customer service throughout the whole rental…read moreprocess. Even when I had a minor issue they fixed it immediately even though it meant a long drive to replace a part. Thank you for making a difficult time in my life so much easier!

From the owner: Same-day hospital bed delivery, oxygen concentrator delivery, wheelchair and scooter delivery,…read morepatient lift installation, and hotel medical equipment setup across North Texas. We specialize in urgent home recovery setups installed before the patient arrives home. Hospital beds, oxygen, pressure relief mattresses, mobility equipment, and lift systems delivered and professionally installed in hours — not days. Available 24/7 throughout Dallas-Fort Worth for emergency discharges, hotel recovery stays, post-surgical care, and same-day medical equipment needs.