I have been a client for many years and they have seemed to perform. However, in light of a LOT of…read morenegative reviews, and me needing a new BIPAP machine, I decided to call them and ask what the issue was with all the negative reviews. The response was swift and sure. They hung up on me. Apparently they have no response. So, I have determined to select another provider. In terms of C/BIPAP, and other DME, it looks like they are all bad. Wish me luck. I'll need it.

Xmed Oxygen & Medical Equipment is an easy to use source for purchasing Recurring Medical…read moreSupplies. As a CPAP user I look for a company who understands my needs, keeps track of what I am ordering and proactively reaches out to remind me at a frequency and in a manner that helps me manage my needs . I can order on line or over the phone and they are reliable to ship in a timely fashion. They coordinate with my insurance to ensure coverage is compliant and at a competitive cost . I find this to be of great value helping me to conserve the time I would otherwise I spend doing so. I recommend them!

The customer service given by Robert today when he delivered mobility scooter was top tier. He…read morehandled every question and concern with patience,and knowledge. He explained things in a way that was understandable and left no questions unanswered. Will be doing business with them,and only them in the future.

I highly recommend this business for anyone looking for mobility equipment. The staff is very…read morefriendly and caring. They stand behind their warranties. The atmosphere inside is extremely relaxed with many places to sit and take a load off while learning about all the different options. Lacey and Mitchell are full of knowledge and are always available to lend a helping hand, Don't waste your time shopping online or at any other store. If you do, you will just become another number and good luck with warranties. Make a visit to the Healthcare Store for that more personal touch experience. Great people you can trust and count on to enhance your life with these amazing mobility devices.

I love going to Super Value Pharmacy as they are not CVS or Walgreens!…read more The service is great and you are greeted when you walk in the door. Very helpful! They offer a much different assortment of medical care goods than other pharmacies. You can find all kinds of natural remedies, medical equipment, bandage and wound care along with products I have only seen online. I love wondering the isles to find the gems I did not know I needed. Their prices are that of most pharmacies. You should shop here if you have not shopped at Super Value Pharmacy in the past.

Saras was extremely helpful fitting my mother for compression hose for an upcoming overseas trip!…read moreThe customer service was amazing and their choices were also great! No need to buy online (and the fitting helps make sure you're getting the right size!). We will be back!

Doug was very knowledgeable and helpful. He identified and noted that the problem was solved.read more

Bryan and Doug were great. Fixed my chair in short time and were very cordial and professional. I…read moredefinitely recommend them.

Do not use this company they are crooked where I reached out to them to see about getting my chair…read morefixed which I told them I cannot get the batteries until next year or two but they are partially approved everything to get it fixed the lady tells me they can't fix it until I get the batteries approved too until next year wish Superior authorized for me to get it fixed they just don't want to fix it cuz they want the batteries to be repaired cuz that's supposed to be that's more money and when I try to then when I caught on to it that's when she started talking about codes and this and that it's like she was trying to get me off the phone so now I'm still waiting on them to get it fixed and if they don't try to fix it then I'm going to report them that's messed up just be honest and say we really don't want to fix it until the batteries but I'm going to reach out to my insurance if they can't I'm going to reach out to my insurance to see if I can send the authorization to someone else do not use this company if they can't get the batteries replaced they won't they are crooked they wasn't trying to somehow help me

I only have ONE star because I HAD to!!!…read more I was trying to get my son, a new Hoyer lift and his visiting clinicians contacted All in One. After waiting weeks, a couple of days before delivery someone called confirming the details and I asked if everything should be covered at 100% because my son has two different insurances and they told me yes. Then I got another call the next day telling me I would need to pay $100. I asked what it was for and there was really no clear answer. I also asked if it was for a delivery fee and the lady told me no. She kept putting me on hold almost as if she was trying to figure out what to say. I felt they were trying to just make an extra buck so I told them they will have to wait and I will let them know what I was going to do. I called my representative at the visiting clinicians office. When she returned my call she said she spoke with someone there and they told her because of where I live it is a delivery fee and because it was MULTIPLE things they were bringing! Which was a lift and a sling!!! I live TWENTY miles from the store!!! After reading reviews and no solid answer on this extra $100 I needed to pay I would not recommend this establishment to anyone!! They are just looking to make a dollar and don't care about their customers. Google reviews told a lot too, I recommend reading those as well!

I have been trying to order supplies for my CPAP machine from this provider. I have been diagnosed…read morewith severe sleep apnea and without the proper CPAP equipment (that must be replaced fairly regularly) I wake up more than 35 times every hour. They have been totally unresponsive. I have called them 18 times over the past several weeks. On many occasions my calls have been disconnected after waiting on the line for more than 10 minutes. I was promised more than one week ago that my supplies would be sent and that they would call me to confirm/bill. I never received a call. Today I spent an hour on the phone with (after being disconnected 3 times) them and was finally told that my Doctor had not submitted the proper paperwork. I called my Doctor and his staff said that the proper paper work was submitted but that they would call and make sure that any discrepancies were resolved. I was promised they would call me after they spoke with my doctor. I called my doctor and was assured that the company had received all the proper paperwork. I waited more than 45 minutes for a return and then finally called them myself and received a recording that the office was closed. I am in a dire situation because my CPAP headgear was damaged and I desperately needed the replacement parts. My only recourse now is to purchase my supplies on the private market and pay the costs out of hand. This company is horrible and causing me a great deal of unecessary suffering.

I have rented/purchased two CPAP machines from X Med. they seem to be the provider my doctor…read moreprefers. I've had trouble with the billing both times. First time I understood I was involved in a rent/purchase but when I had paid the # of payments to own they kept billing me and threatening me with collection calls for not paying. It took a lot of wasted time and anger to straighten that out, but I was finally able to. When the machine quit and I needed one quickly, I went back and paid $722 upfront, which I understood to be the total purchase price. I wanted to outright purchase because I didn't trust them to bill me right, based on prior experience. Several months later they began billing my insurance company.l, I assumed to use my deductible. Ultimately, they said I owed another $180 on my rent/purchase. Despite telling me I had already bought it outright they said I'd signed a rental agree and owed the money. Well I, did in fact sign something that said the opposite of what I was being told. I paid them the $180, but feel ripped off and lied to. They assured me this was the end but I am fearful of yet more calls. If you wanna do business with a company that bills like Hotel California checks out, go to XMED. The hassles will never end. Worst experience I've had in years!