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    Alex Portillo Real Estate Group

    5.0 (2 reviews)
    Closed 9:00 am - 7:00 pm

    Services - Alex Portillo Real Estate Group

    Buyer's agent

    Listing agent

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    4 years ago

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    Lone Star Title Company of El Paso

    Lone Star Title Company of El Paso

    (6 reviews)

    Are experience at this location. They are very convenient, friendly and efficient. They are taking…read morecare of everything. I need done for the smooth transition of the sale of my home. It's great and there's one less thing you have to worry about.

    Its 10 years ago that is bringing this up because im selling my home in el paso bc I've been…read moretransferred. And since im looking to sell it have to tell realtors - I will not use lone star title and here the 10 yo reason why- Prior to buying our home in el paso he was our landlord and I Honestly had a positive relationship with him- no issues. We had to break the lease early because my husband deployed. I told his office assistant lordoes at length emphatically- leave the old tree in the backyard alone - it has a nest of baby wood packers in it and they were only a couple weeks from flight. Lourdes took issues with us buying a home close to the lease we were leaving early... I wouldn't have been able to get the paperwork done when our lease ended bc my husband would be deployed so it had to be done early . And when I say that we had been good on time payments renters for 3+ years. But Lourdes took issue with the early break even though we had deployment orders. So not only did they cut that tree down with the baby woodpeckers, they billed us for it. I remember to make a review now bc now I have to sell my house there and am telling my realtor- I won't do business with anything that profits them. Killed the baby woodpeckers out of spite.

    Jessica Ortiz- TX Real Estate Broker

    Jessica Ortiz- TX Real Estate Broker

    (3 reviews)

    Jessica fell sick, and as the conscientious person that she is, enlisted her husband, Joe, also an…read moreagent and contractor, to call me back. Her husband Joe was fantastic, walked me through the comps sold near a family home, gave me an estimated 'sell-price' range that served as an important guideline for me and my family. I'm grateful for his assistance and Jessica's encouragement. Joe also offered to join a family Zoom call to answer my fam's questions. Amazing and almost unheard of.

    Jessica and her Assistant Valeria Uribe were and are the most ethical, responsive, accommodating,…read morerealty Agents I've ever had the pleasure of working with!! I'm an out of state homeowner in El Paso and was searching for a local realtor to help me sell my house which was in utter disarray. I contacted several realtors and of that only 2 responded. Jessica and one other. The other "Ran" away after I advised o wanted to sell "as is", not enough commission I'm guessing. When Jessica contacted me and saw the home, I have to admit I thought she was going to run as well. However, I was totally wrong!! She explained her strategy and ideas and she started working her magic. During the process I took notice of the outstanding qualities she brings to her clients. She is ethical, aggressive when she needs to be, communicates regarding the processes and reps as they occur, good and not so good. Plus periodically her assistant Valeria would take her place in order that communication was steadily and consistently flowing. An issue arose with a potential buyer and Jessica really showed her client customer service by protecting my interests. Needless to say, I took time to offer details of my experience with Realtor Jessica Ortiz because sometimes good reputable services are difficult to find. So with that said, if you're selling or buying a home in the El Paso area, if you contract with Jessica Ortiz and her assistant Valeria Uribe, your interests, wishes, and real estate needs will absolutely be a top priority for these 2 professionals!!

    Northern Pass Properties - Add a caption

    Northern Pass Properties

    (26 reviews)

    As an investor in a few different markets, I've worked with a number of property managers, both…read moregood and bad. These guys are the BEST in the business. First off, they are very responsive and communicative, which is arguably the most important quality in a PM company. I really appreciate that they proactively reach out to me just to give me status updates, which is definitely not a quality in some of the PMs I've worked with elsewhere. They also are very knowledgeable about the market and quickly adapt to it; I've never had a property sit vacant for long while it was in their hands. Finally, they're very transparent about their costs, fees, and services, and really look out for you as a client. If you're looking for a great property management company, I highly recommend Dale, Lisa, and the associates at Northern Pass Properties!

    Do yourself a favor and rent somewhere else…read more I was a tenant for three years and never missed a single payment--even after relocating to another city for work. Instead of helping a responsible tenant, this company told me I had to continue paying every month for the remainder of my lease AND pay a lease-break fee before they would even assist in finding another tenant. The responsibility to market the home and find replacements was pushed onto me. So that's exactly what I did. I paid rent every single month on a house I wasn't living in while also paying for another apartment in a different city. I maintained the property, referred qualified applicants, and worked with the leasing office while they accepted and processed those applications. They knew I had moved. They knew I wasn't renewing. They accepted my written notice months before my lease ended. Then, after collecting six more months of rent from me, they decided that wasn't enough. After my lease expired, they suddenly claimed my written notice didn't count and demanded another month's rent based on a requirement that does not exist anywhere in my lease. Conveniently, this "requirement" was never mentioned during the six months we communicated about my relocation, my move-out, or the applicants they were processing. After paying tens of thousands of dollars in rent over three years without ever missing a payment, this is how they chose to end the relationship--with an attempt to collect money beyond what I believe my lease requires. If you're considering renting here, understand that being a reliable tenant does not mean you'll be treated fairly. Read every word of your lease, keep every email and text message, and don't assume the written contract will be interpreted the way it's written. Based on my experience, I would never rent from this company again, and I would strongly encourage others to look elsewhere.

    Alex Portillo Real Estate Group - realestatesvcs - Updated August 2026

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