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    Alexander Yu-Liberty mutual

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

    Services - Alexander Yu-Liberty mutual

    Life insurance

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    10 years ago

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    Grober-Imbey Insurance Agency - We love to hear from our clients!

    Grober-Imbey Insurance Agency

    (17 reviews)

    Excellent service. Client for 5 years. Whenever I feel it is time to review my insurance program I…read morehave contacted the Agency and they have done a comparison shopping for me. When my insurance needs changed they provided me with new proposals and programs from various companies to choose from saving me money more than once! I highly recommend working with them. I did not realize how important it was to place my insurance with an Independent Agency vs just a Direct Company until I had a claim. It was then I realized Grober's claims department was my advocate. I was not just speaking with the company direct when I had a concern...they were there to help with that. They are very receptive to my needs. I highly recommend them.

    I reached out to this company for a homeowners insurance quote on November 16 through their…read morewebsite. Kat Lamar called me back the next day, and I provided all the details about my new home. I told her I needed coverage starting November 24, and she said it would be simple since she could find everything on the Zillow listing. After that first call, I never heard back. I followed up on the 19th to confirm she had my correct email, and she said she'd get back to me soon--but again, nothing. I tried calling her on the 21st, left a voicemail, and still no response. She completely ghosted me. This company is unbelievably unprofessional. I ended up finding another broker over the weekend who actually got me insured by the 24th. I chose this company because of their positive reviews and years in business, but my experience was awful. Do not waste your time with them.

    Alexander Yu-Liberty mutual - lifeinsurance - Updated June 2026

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