Super quick to get me in and do the repair. Got there right when they opened and phones were…read moreringing off the hook- so busy for the staff! The staff were all so nice and professional, not frazzled by how busy it was. Would definitely go back.

They were able to replace my tire last minute on a Friday. I really appreciated the information and…read morekindness from the front desk! She was very friendly and welcoming. Luckily, they had a great tire in stock-great value!

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

This place is a rip off. They wanted to charge me over $100 just for a diagnosis of my engine…read morelight. Very rude over the phone and in person. I would never recommend this place. I put one star because they suck

Extremely rude on the phone. Blew me off. Said they would call back and that they "had another…read morecall". Never called back. Didn't seem to want my business for my 500 dollar repair. Don't worry, they'll never get my business now!

The most important thing I can say about Cooper's is that they're trustworthy and fair. I recently…read moremoved back to town and was nervous about finding a new place to take my Honda (we've crossed the country many times--this car has my heart, lol), and a recommendation from a friend sent me here. They explain everything so I can understand, don't make me feel rushed, and answer all of my questions. Their prices have been more than fair, and the service has been excellent. My inspection, fluid services, and tire rotation were all done at a price that honestly impressed me. My alternator died and left me stranded around 2:30 in the afternoon. I called Cooper's, they told me to tow it right over, and they somehow got me back on the road the very same day--again, for a price that impressed me and was more than fair. Honest people, great service, and they have a new customer for as long as I'm in the area.

Great service and a fair, honest auto repair shop, which isn't always easy to find. Phil went above…read moreand beyond to take care of an issue with my car. I highly recommend Cooper Auto.

Went in to have a front end alignment done. waited for an hour for my vehicle to be aligned. Was…read moretold that they could complete the alignment because my front end, sway bar, or torsion bar was broke, but they straightened my wheel. Got in my vehicle to drive home. had to have my steering wheel turned like I was making a left hand turn to go straight. Had other mechanics look at it only to find out nothing is wrong with my vehicle. took it to another local place to get an alignment to be told again nothing is wrong with my vehicle they just messed with it and did not do an alignment. I will never go back and will make sure anyone I know never goes as well.

I have always went to the dealership for repairs and service, I seen an ad for oil change and tire…read morerotation and through to would check it out! Glad I did, great price quality work, they give you honest feedback for what you need and tell you if you don't need something. Definitely recommend this place.

I've been a steady customer of True Tread for 15 years today I went to get the standard 5000 mile…read moretire rotation and spin balance done. Well after getting scolded by a mechanic and told I don't need spin balance and to quote "It's a pain in the ass to do" and "We're short handed". They will no longer see my vehicle or me again. I went in for contracted service and was basically told no and piss off. DONE!

They are efficient, thorough, and do not oversell. In fact, during their overall safety check,…read morethey discovered a bulb out and replaced it free as a courtesy. It is worth the drive from Niles to have my car so well cared for.

Outstanding experience! We have been customers for years. They are very reliable and offer honest,…read moreaffordable work. Anytime we have something that needs ro be checked, Jason is our go to shop! I confidently recommend them for any automotive need.​​

During this transaction, the merchant exhibited major deceptive business practices, which forced me…read moreto immediately halt all contact and have the truck towed away: Refusal to Return Parts: When I asked about getting the old parts back if a replacement happened, the mechanic claimed a "core charge" prevented it. When I offered to pay the core charge out-of-pocket to keep my property, he refused to call his supplier to check the price, aggressively claiming he was "too busy" while I stood right in front of him. Refusal to Stand By His Work: The merchant wrote "New PCM to fix issue" on his paperwork. However, when I asked him to sign his name to validate that his diagnosis was correct and would actually fix the vehicle, he completely refused to sign it. Fabricated Billing Items: The merchant charged for items like an engine coolant sensor and its wiring. However, the vehicle's computer was not even communicating or reading data to generate a trouble code for that system. They billed for things that could not possibly have been diagnosed. Definitive Proof of Fraud (Dealership Invoice Attached): Because of his hostile behavior and refusal to sign his name to his own diagnosis, I had the truck towed directly to an official manufacturer dealership for a certified inspection. As clearly proven by the attached Official Dealership Invoice: The truck never needed a new engine computer (PCM). The actual issue was simply a broken wire running to the PCM. The dealership repaired the wire, and the truck runs perfectly on its original computer.

My 2003 corvette was in the Chevy dealership for 5 months trying to fix ABS and Active warning…read morefault codes, they finally gave up and returned my car back to me thankfully with no charges. I took it to Sampson Oil and car care, they replaced my EBCM and in two (2) hours my corvette was fixed perfectly. No more annoying fault codes, ABS and Active Handling work like new. I couldn't be more pleased. These guys know their stuff, I highly recommend them. Sampson is my new go to place for service on all my cars from now on! Fast, friendly, and really fair pricing. Wish I knew about them sooner.