I just went to serenity woman's care and had the most pleasant experience ever. Dr. Jeanne was so…read moresweet and took her time to really get to know me and address all my concerns. She was so kind and easy to talk to and truly listened to me and made me feel so comfortable and cared for. The office is so beautiful and decorated with beautiful and girly decor which made it feel extra elegant and inviting. They drew my blood at the doctors office. I didn't have to go somewhere else which was super nice. I highly recommend this office and this doctor.

Poor customer relations from Serenity Women's Care owner and nurse JeanAnn; very disappointing…read more Does not stand behind her services.

So grateful for their expertise! It was discovered I have enlarged fibroids on a routine annual…read morewell woman appointment. Dale Dorsey was my angel and let me know there was a concern that lead me to get the help I needed. The referring doctor removed a fibroid the size of his head. I got my energy and life back without even realizing I needed the help they provided. Going on 10 years and will remain a loyal patient. Thank you again!

About a year ago I decided to get an implantable estrogen HRT pellet from Arcadia Well Woman. I did…read morea hormone panel and they told me my testosterone was low so they recommended I add some testosterone. I agreed, but the testosterone had an adverse affect on my and I spent the next three months irritable, aggressive, and full of uncontrollable anger. It affected my relationships. I almost lost my husband because of my mood shifts and irrational anger. I lost my self esteem, I grew body hair all over and I hated myself. I couldn't sleep, I couldn't think rationally. It was like a monster had taken control of my body and wouldn't let go. I decided I would never make the mistake of adding T to my hormones again. Last month I decided I wanted to try the pellet again, minus the testosterone. I went in for a checkup, and thoroughly explained what had happened last time and that while I wanted an estrogen pellet, I did not want testosterone again. The doctor agreed, she said "That was way too much, we won't do that again." We scheduled the procedure for late May. The procedure took place last thursday, and when it was over I said "I'm glad I won't have to deal with that testosterone anymore." and the doctor responded "What do you mean, we put testosterone in this pellet too." I told them to take the pellet out immediately, that we had had a thorough conversation about this and I made it clear that under no circumstances did I want testosterone. She said she didn't remember the conversation. I told her it's explicitly her job to remember the conversation. She told me there's nothing in the records about it. I told her it's explicitly her job to keep those records. The pellet had already crumbled in my body at this point and she informed me that she was unable to remove it. She gave me supplemental estrogen and prescribed spirolactone, but neither has proven effective in keeping this aggression in check. I am now faced with the prospect of another three months of artificial irritability, anger, and rage, and it is directly the fault of Arcadia Well Woman. It was malpractice, and it was assault. I wish I had the capacity to sue them. I wish I had the grace to let it go. But thanks to their actions, I have neither. Under no circumstances would I ever recommend someone go to this doctor.

Half way through my pregnancy already and overall a wonderful experience so far. The front desk…read morefolks and Dr.M are all very friendly and inviting. Definitely recommend this place to women actively looking for a OB.

Dr. Malaki has delivered two of my three babies and both experiences have been fantastic. He has a…read morevery calming beside manner. He is highly professional and treats his patients with dignity and respect. He is patient during labor and delivery and keeps the patient and family informed. During pregnancy, he provides his patients with all the education necessary to empower them to make informed decisions. The office staff is friendly and helpful. Would highly recommend! Thank you!

Dr. Dana McKee, located at the Scottsdale location saved my life! I recommend her for all your…read moresurgery needs! I'm beyond grateful for her expertise and remarkable surgery she completed on me! I cannot thank her enough. She's partnered with Mayo Clinic as well, so she knows her stuff! *AGC partners w/ Piper Surgery Center. Do not get turned off, it's your surgeon that's the deal breaker! Clean and anesthesiologist has a great rapport, great sense of humor.* The admin staff is thorough, just direct. Don't take it personal. It's better to communicate via their text message portal option. Works wonders! Surgery: Full hysterectomy w/ reserve of ovaries Laparoscopic - 4 incisions w/ one being through the belly button *1 in 4 cases, I'm the 1 in 4- removed adhesions, intestines from uterus and intestinal barrier flap prior to beginning No endometriosis found Ovaries looked healthy (did not over cut nor remove wasn't necessary) Reserved my nerves Checked on me during my hospital stay! :) I stayed in the hospital 2 days- I recommend 3. *Call your insurance and get it approved, do not rely on the surgery scheduling team. *ENSURE all allergies are notated on your doctor's orders. This surgery is painful, medium high to high. You will be bed rest for the first 10 days. Recovery takes time, allow it- this is a major surgery! Listen to your body. Thank you again AZ Gyn Consultants! Thank you for your grace and assisting in saving my life! Grateful.

Whoever answers the phones has no sense of urgency. I got put on hold twice. Then she answered and…read morewas so rude. She kept suggesting doctors that were booked to august and october. I told her I had specific information I had to give my mother's pcp in order to get the referral sent over and covered by her insurance. She kept saying we can just fax it over. I told her Look I have instructions Im just trying to follow. Whoever answered the phones at 12:37 today gave me a terrible impression that this office doesnt care. She asked what we needed the appointment for I told her & in my mind its something rather urgent for an elderly person but this lady didnt seem to care. Shame on you. What if it was you calling about your mother, grandmother, or another woman you loved? Stay away

Before I get into my story; Dr Reuss is amazing, his office staff is awesome! Dr Reuss's bedside…read moremanner is so comforting, warm but also informative. If it wasn't for him I wouldn't have my two beautiful children and I would still be living with pain. You will love not only Dr Reuss, but Mary and Gabby! For almost 15 years I was searching for answers regarding my pain; saw multiple doctors. When I moved to AZ and saw Dr Reuss; immediately he said my pain wasn't normal and I might have endometriosis. After an exploratory laparoscopic surgery; that's exactly what I had. I was living this for YEARS, doctor after doctor and Dr Reuss was the ONLY doctor to take me seriously. Dr Reuss recommended an amazing fertility doctor and the rest is history :). Recently Dr Reuss placed my IUD under sedation due to pain and other factors; he takes pain serious and never gaslights. With my two pregnancies Dr Reuss made sure I was comfortable and heard! With my second baby I had bad morning sickness; Dr reuss made sure i didn't suffer. My first baby was an emergency c section and second baby was a scheduled c section; I wouldnt trust anyone else with myself and babies! Also another plus, my first c section scar was barely noticeable and I assume this new one will be too Thank you Dr Reuss for literally everything!

Best OB and staff around! Super helpful and kind during my first pregnancy and now with my second…read morehe's just so awesome! Gabby is so great too, love her!

I would never recommend this place to any woman I know. They pretend to care, but its completely…read morefake. I was charged $250 just for asking a question about side effects -- like being punished for trying to understand my own care. That's not how patients should be treated.

Now I see why this office gets only two stars. Over the past week I have received multiple texts,…read morephone calls and emails from a robot telling me that I need to schedule an appointment. I have called the office multiple times and can never get a human. They continue to email me text me and call me with robots. When you try and click the link in the text to book an appointment, you are not able to book an appointment online. Then through an email they sent you to their portal to book an appointment you have to log in and request an appointment. I go through all the steps to request an appointment and receive a message a few minutes after submitting saying they are not able to book appointments online! Maybe they should start having humans call and book appointments. This is so frustrating! I love my doctor but what a mess!

I too am so saddened that Dr Bennion has left. I have been a patient of hers since she was in…read moreAnthem. At least 15 years. Not many people " look forward" to their annual visit.. but for me it was a chance to catch up and laugh !! Truly a one of a kind Doctor. Thank you for all the years of expertise. You will be missed for sure.

DR Bennion, I am forever thankful to have been part of your patients for the many years I had with…read moreyou. I never was able to fi d my issues until her and now my menstrual is finally 2 months in a row and its not you I get to share these tears of joy with as you know the issues and your who taught me about PCOS. Your who cared so much. Your team, your office staff everyone in the office was so nice to me and always cared. I will forever miss having you as my Gynecologist your truly THE BEST! I MISS YOU SO MUCH AND AGAIN THANK YOU FOR ALL YOU HAVE DONE FOR US.

When my first was born I was told my husband and I were carriers of some rare genetic disorder and…read morethat our son would need a kidney transplant by two and not live to see the age of 20 and that we needed to consider abortion. Genetic specialists called and said that's not the case at all he would be perfectly healthy. And then with my second they said she was super preemie and malnourished and they induced her a week early and she came out at 6 lbs. 15 oz. they're just clueless. I got pregnant and started to bleed in December. They could not get me in for an ultrasound and shipped me off somewhere else. They gave me the wrong date time and address. I had to reschedule and wait an additional three weeks to find out if my baby was alive or not turns out it was an ectopic pregnancy and they made no effort to get me into their clinic in a timely manner. During my other two pregnancies, my appointments were canceled constantly for emergency situations. With my ectopic pregnancy, they never prioritize me just shipped me out. During this entire experience I never saw my dr. Our small amount of communication was over the portal and a couple phone calls. Ridiculous!! I'm trying to get in for an annual right now, but they are four to six weeks out to even schedule for an annual. They have gotten so big and I don't think they have increased their staff, but they've doubled even tripled their patients. You will wait a minimum of 45 minutes for your appointment. I waited for over an hour for a simple hgc blood draw, for them to tell me the techs might have left for the day. You will never be a priority with this Clinic. If I could give less then 1 star I would

Update: They sent the future bill estimate to collections…read more Friends, I did not receive services here for my pregnancy as I switched providers immediately. The bill in collections is for $2300.00 (the amount that would have been due had I continued going here). Literally a bill for services NOT rendered. How many times do you have to inform them that you are not continuing here? My God, this place sucks.

It's important I write this review so people understand how amazing this place is. I switched from…read moreNew Direction to Bloom and it was the best choice. First let's talk about Dr. Gordon. She is nice, confident, an expert, AND SHE CARES ABOUT YOU AND YOUR FUTURE. Shes the full package. Probably one of the best providers I've ever seen. I had an emergency surgery that came up and she approached it so swiftly, was truly empathetic, and provided the best care possible for me. I cannot say enough great things about her. Next is the support staff. Everyone here is so friendly and communicative. There is nothing more frustrating than going to a fertility clinic and having poor communication. That will not be your experience at Bloom. From Gabby, to Carmen, to Andrea, to even the nice lady at the front desk, you will be taken care of, The clinic is super clean and easy to get appointments with especially when your cycle starts. They are willing to do thorough testing before jumping to IVF and care about your goals. I literally have only good things to say about Bloom and Dr. Gordon. If I had to choose one negative thing it would be that I wish there was a way to send things directly to the doctor rather than having to schedule an appointment every time I need to update her with something, But hey, if that's my biggest concern, then I'm in a good position. Anyways, I would give this place 10 stars if I could so I hope that helps anyone in their decision-making process.

Dr. Gordon was great; however, the billing department has been extremely frustrating. My account…read morehas shown multiple inconsistent charges--$400, then $1,000, then $370. Each time I asked for clarification, I was told (three separate times) that it was a "glitch" in the system. Now my account shows a $570 balance, and I have no idea where it's coming from or whether it's even a legitimate charge. So, I reached out to them again on Monday. I would strongly recommend being cautious and not paying anything unless you receive a clear, itemized statement that shows exactly what is being billed and the date of service. Additionally, my cycle failed and reached out through their patient portal on Monday, but I never received a response. At this point, I will likely be looking for a new office.

I couldn't be happier that I chose Dr. Holmes and his amazing team! Here's just a FEW of the many…read morehighlights of my last year as a patient. *Dr. Holmes takes time to listen and collect all the information needed to help. *He always goes through all of your options in any scenario and carefully explains each one. I always felt like every decision made was my decision, with information and recommendations from Dr. Holmes. *He is very smart, and always makes sure to word things so they are easy to understand. *Dr. Holmes has an A+ team. I loved that he was the only doctor and felt like the entire team was truly invested in my care. Alejandra goes above and beyond to ensure you are comfortable, and happy. She even remembered my husband's name when he visited. The office runs smoothly due to her hard work and calm, friendly personality. Laura is helpful with setting appointments and always gets back to questions/voicemails quickly. Terri answered all of my insurance and finance questions even before my first prenatal appointment. This team will make you feel like part of a family. *General perks: office easy to get to, no long waits usually, right next to Banner Desert for delivery, available appointments without waiting months. Overall, couldn't be happier with this team's hard work and so very thankful for our new healthy baby. I would recommend to anyone and everyone.

I should start out by saying that I received good care from Dr. Holmes and his staff, and delivered…read morea healthy baby girl by C-section, which he skillfully performed. However, here are the things I wish I had known before I chose him as my provider: There were times during my labor and delivery that he didn't know who I was. He kept confusing me with other patients. This was entertaining in some instances and not in others - for example, when he confused me with someone else who under no circumstances wanted a C-section. My baby's heart was in distress, my own heart (with a documented and discussed history of arrhythmia) was tachycardic, my water had ruptured more than 30 hours before (a month prematurely), I was running a temperature, and I was only dilated to a 2, and yet *I* had to be the one to bring up the possibility of a C-section. He was shocked when I did, because he thought I was vehemently against surgical intervention. This, despite the fact that two days before at my 35 week appointment, we literally shook hands that he would lean toward C-section if things went south. Another instance of him not knowing who I was: my water broke at midnight, so I called the answering service. They took my name and gestational age, and within a minute I was speaking to the doctor who informed me to head to Banner Gateway. I saw him the next morning, where he looked at my chart and expressed surprise that I was only 35 weeks pregnant. This could have been dangerous if my baby had been any more premature than she was, as Banner Gateway isn't as well equipped to take care of premature babies as Banner Desert is. Even if the answering service failed to tell him my weeks of gestation, shouldn't he have asked? Or shouldn't he have remembered, considering I saw him 12 hours before that phone call, at my 35 week appointment? At first I thought it was neat that he spent so much time with his patients and that he does all the ultrasounds personally. But ultimately what that means is that he and his staff are over-extended, and you WILL wait at each appointment; possibly up to an hour. I couldn't figure out why he wouldn't just hire an ultrasound tech to re-distribute some of the work, because lord knows the man has plenty of demand. (I even had a hospital staff member say to me incredulously, "He sure delivers a lot of babies...") I assume he just doesn't want to pay another staff member, but the entire practice suffers as a result, and it doesn't look good for him. Tip: If you choose him as your provider, get into the habit of asking for the very first appointment of the morning. (And even then, you might have a wait, depending on how his early-morning rounds at the hospital go. But it's your best hope.) The ultrasound equipment is ancient; forget about seeing clear images of your baby. You'll be lucky if you can make out a spine or a head. My best friend was pregnant at the same time as me and the difference between our ultrasound photo keepsakes makes me sad. I had no concept of my daughter's face or profile before she was born. The office itself is very old and tired and decorated like an 80's Relief Society room. There's a Book of Mormon in the lobby. (I'm even Mormon but found that off-putting.) At my first appointment, they gave me a little trinket that I got the strong impression was intended to be distributed in the parking lots of Planned Parenthood clinics - a pin showing you the size of your baby's feet at 10 weeks, and I think there was a scripture? If I recall correctly? All of this to say, I did not get the impression that the doctor would be supportive of all of a woman's options and rights when it comes to pregnancy. At my six week follow up, he talked about prescribing me a birth control pill that could have caused my milk to dry up. Luckily I was informed enough to know that as a nursing mother I needed a pill without estrogen - but if I hadn't known that, it could have been disastrous to my milk supply. Also, as soon as I left my six week follow up, I realized he never cleared me for sex! I thought that was the whole point of the six week appointment!! It was never mentioned. I don't plan to have any more children, but if that changes, I won't be seeing Dr. Holmes again. He's a very nice man and his team is as wonderful as all the reviews say (Alejandra in particular is a true gem), but everything considered I cannot recommend the practice.