I have been using Wren before the name change. When it was Valley Women for women for years now…read more Beth even delivered my son she's my OBGYN. The office is very welcoming. Beth has been the only one I use and I adore her. She's patient , understanding and she listens. I feel she genuinely cares for her patients.

Recently, the office I was attending in Chandler transitioned over to this location near Mercy…read moreGilbert. All providers and staff remained the same as it was all branches of the overall practice. It is a large building and located in Suite 314. It is not very clear in the directory, but you will take the elevator to the 3rd floor. I found immediately once exiting the elevator. Everything looked new and maintained well, so I can see why they transitioned to this office. Upon check in, you will be directed to take a urine sample typically and then take a seat in the lobby as you await to be taken to a room. The bathroom is on the right hand side after the desk. It is much farther back than you realize, and don't want you entering the wrong room! Especially since there is a room labeled L and M, which I initially thought could be Ladies and Men. Oops! The lobby is spacious and seats 20+ people. The chairs are spacious if you wanted to spread out as Covid is still prevalent at times, plus any nasty bugs going around. I personally like to social distance though this is a normal practice to come in sick sick. Overall, it was pretty comfortable while you wait and I did enjoy the third level views from the windows that bring in natural light. As for the type of care and care quality, I must say they have some exceptional staff!!! Donna Bouley N.P. was absolutely amazing this visit! Extremely thorough in reviewing family history, my chart, and tailoring prescription to exactly what I need. She also advocated for me to be able to schedule and see a surgeon for a consult for something I've been trying to advocate for myself for over a decade. Truly appreciative of the care received at this office this week, and all the past visits as they diagnosed a tumor and have been great monitoring it. I cannot recommend them enough!

I highly recommend this facility for your surgical needs. I recently had an unexpected surgery here…read moreand I was very stressed as my insurance seemed like a scam not wanting to cover anything. The people at the front desk were so kind and patient in helping me with options for a payment plan. The surgeon Cameron Ross was amazing! He is very knowledgeable and caring to make sure I knew he was going to take good care of me. He did a great job replacing my radial disk in my arm. He really cares about his patients getting the best care. The Anetheisiologist was nice and gentle giving me my nerve block. My sweet nurse who was with me before my surgery and in during my surgery was the most amazing and caring nurse . Her words were exactly what I needed and were so comforting at a most stressful time. Trust this facility for your surgery needs- you will be in great hands

I recently had minor surgery here. Everyone I came in contact with was so friendly and empathetic…read more I was extremely nervous during my pre op and the nurses, anesthesiologists, and doctor were so helpful and did their best to make me feel calm and comfortable. Wonderful staff and facility.

I cannot recommend Dr.Pepple highly enough. From my consultation through my gallbladder surgery and…read morerecovery, I felt completely confident that I was in excellent hands. Dr. Pepple took the time to explain everything clearly, answered all of my questions, and made sure I felt comfortable and informed every step of the way. The surgery went smoothly, and my recovery was better than I expected. I'm incredibly grateful for the skill, care, and compassion shown by Dr. Pepple and his entire team from the front office staff to his assistants. Truly an outstanding surgeon.

There are not enough words in the world to fully express the gratitude I feel for Dr. Amini. From…read morethe very first appointment to my recovery, this extraordinary human being demonstrated the highest level of skill, compassion, and dedication I have ever witnessed in any medical professional. I came to him in one of the scariest, most uncertain times of my life. My condition was complex and I was filled with fear. From the moment I met Dr. Amini I felt something I hadn't felt in a long time -- hope. His calm, confident demeanor was matched by an incredible ability to explain what was going on, what needed to happen, and how we would tackle it together. I immediately knew I was in the best hands possible. The surgery (a Whipple procedure) itself was nothing short of miraculous. What others saw as a high-risk, complicated case, he approached with meticulous precision and unwavering confidence. He not only performed the operation flawlessly, but he did so with a level of care and foresight that I truly believe made all the difference in my outcome. The post-operative care I received was equally exceptional. Although, I weeks in the hospital Dr. Amini checked in constantly, listened to my concerns, and always made me feel heard and respected. This isn't just a surgeon who performs procedures -- this is someone who sees the whole person, who fights for their patients with everything he's got, and who genuinely cares. It's rare and remarkable. I will never forget it Thanks to Dr. Amini, I am here and alive. I get to work, achieve my goals, and live my life again. all because of his expertise, heart, and l unwavering commitment to his patients. If you are looking for a surgeon who specializes in pancreatic issues Dr. Amini is the best and someone who combines world-class medical excellence with amazing bedside manner. He is the absolute best -- a true hero in every sense of the word. Thank you from the bottom of my heart. Dr. Amini gave me my life back. In addition, his staff is incredible! From the moment you walk in the doors you feel welcomed. All staff members treat you with respect which rare to find in the medical profession!

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

All of the people that I came in contact with were caring and sweet. I had a hernia operation…read more Front desk staff, nurses, and the doctor were all wonderful.

After 17 calls staff unable to book colonoscopy. Staff doesn't return calls. MD has stated…read moreseriousness of needed surgery but staff ignores calls to schedule tests. If my condition becomes serious will they bother than to help? It's best to have reliable communication. We will go elsewhere for help, as MD cannot assure us help when needed.

First of two knee replacements done and it went far from perfectly with health issues on my end…read moreafter surgery. However, the coordination between Dr. Purcell and the staff at Mercy Gilbert hospital everything was caught spot on, taken care of immediately and I am doing PT and recovering a little behind but moving along nicely. Grateful for Dr. Purcell's work and the hospital staff being on the ball. Good stuff man. Now, knee #2 when ready.

The absolute best ortho doctor and staff that I have EVER had the pleasure of dealing with, I've…read morehad numerous surgeries with other doctors and he is hands down the best. Dr Purcell did amazing work on my shoulder, and his staff has gone way beyond what is required of them. I had problems with other places, imaging, labs, things like that, and they were so quick to get on the phone and fix all those problems even though it wasn't their fault, just to make sure i was taken care of. They even delivered to my house, a pneumatic cryo shoulder brace, because they thought it would help with my pain and recovery. To my house, they personally brought it to my house and showed me how to use it! Anyway, I would HIGHLY recommend this amazing Doctor and his outstanding staff for any orthopedic needs you may require. I am beyond happy and pleased by my experience.

So...we had cancer surgery last year. Plus chemo, and all the recovery that goes with it. On our…read morerecent follow-up with the surgeon, she recommended physical therapy (why didn't she recommend that last year??!!). And, specifically, she mentioned Bustillo Physical Therapy. Have had several sessions now, and I can see why. Most PT offices will have you do stretches and exercises. Which is fine. But this office appears to be one of the few that knows how to handle cancer survivors. After the initial evaluation, the first thing that happened was a sort of massage of the affected area. This is to reactivate the damaged lymph system in that area, to counteract lymphedema. Most other PT offices won't do that. In fact, we consulted our massage therapists, and they said that even they don't do that. Each session begins with the lymphedema massage. Karen is a PhD in physical therapy (per the diploma on the wall). Maybe that has something to do with it. We have noted great improvement in range of motion, swelling, and pain in the upper body. We still need to work the lower body, but hopefully they'll get to that soon. They are starting to work strength now, because flexibility has improved so much. The two things to "ding" them for is: 1) they don't have a lot of equipment, and 2) their layout is not the best. I'm not sure if different equipment would benefit us or not, but they don't have a lot of equipment so we can't really know anyway. However, using the simple tools they do have we have seen a lot of improvement. As for their layout, the biggest thing is that the work/exercise area is also the traffic area. So you're standing doing arm curls, and someone has to go past you, you have to move to allow them to pass you. That shouldn't be. Someone's workout program should not be interrupted because another person needs to go by you to use the restroom, or needs to get to the elastic bands, or whatever. I'm not an expert at designing layouts, but there should be a way to have an unobstructed path that doesn't disturb patients' routines. This doesn't take away from the vast improvements we are seeing, but it is an annoyance that should be addressed somehow. This is one of those situations where I'd like to be able to do a half star (4.5 stars), but Yelp doesn't do that. We are happy with the results so far, and are looking forward to further improvement.

I highly recommend Bustillo PT aka ROC physical therapy…read more Everyone is exceptionally knowledgeable as well as friendly. My wife started therapy first. I needed therapy shortly thereafter and Trish and others that handled the phones juggled things so we could have therapy at the same time since we drive approx 12 miles to the facility. Miche is our principal therapist and is absolutely 10 of 10. When things get busy the other therapists switch off and know what they are doing. I have been to other therapists and this crew is top notch. One office in Scottsdale actually aggravated my condition. I did not return. Karen, the owner? Manager? Has put a great team together. My only reservation is that by reading this review so many will go there and they won't have enough time for my wife & me. (I make Joke). Happy to be able to give a great review. Ernie S.

Looked on Yelp for a podiatrist and found Dr. Chris. Called this morning for my sister in law to…read moreget her toe nails trimmed, which she is not able to do herself. Got an appointment later this afternoon. The front office staff was personable, efficient and friendly. Dr. Chris was friendly and professional. Nails trimmed in about 10 minutes and next appointment made.

Great experience. Very nice staff and the doctor is very knowledgeable and friendly . They don't…read morepressure you to do anything.

This was a waste of time and money. I visited Dr. Champagne for a breast exam and I thought that…read morethey were going to do a scan or anything else. I paid a $25 copay and left work for this appointment. They had me come in 30 min early to fill out all of this paperwork just for the doctor to tell me she's going to order an exam for my other doctor to complete and that the exam was not for now but for in two weeks. Just in case it's needed/I'm still experiencing breast pain. When asked if Dr. Champagne could write a doctors note regarding taking an extended breaks to relieve my pain from the breast discussed in the appt. She said to follow up with Dr. Poku. I'm like what is your purpose then? because the breast exam, Dr. Poku could have done. I wasted an hour of my time leaving work just for her to defer everything back to my OB. Terrible service and experience. Would not recommend.

This is for the Banner Desert location: Trying to connect with office staff by phone is a joke,…read morelong hold times and if you hold long enough, you'll be connected with an "operator" that can't schedule appointments but can maybe cancel them (recently request to cancel was not done). As far as the callback option, you may or may not be called back. I suffer from severe chronic back and SI joint pain from an unhealed pelvic fracture, so sitting in the waiting room sometimes over an hour past my appointment time is ridiculous, I shouldn't have to take a dose of morphine to get through the waiting process. I have left a couple times because of unbearable pain. Front desk agents are rude and seem uncaring. When I come in for an infusion the room is never more than 1/2 full but wait time to even be acknowledged is way too long. Dr Batra doesn't seem to care about my extenuating circumstances. I have mantle cell lymphoma which is all the stress I can bear without what I have just described added to it. Mantle cell is an incurable and aggressive cancer so time precious.

If you want the best version of you, they will help you get there! From all the services they…read moreoffer to Dr. Jaiswal the cosmetic surgeon, their caring thoughtful attitude comes through. They are always researching the latest breakthroughs and looking for the best way to solve your problems. Dr. J did a spectacular job on my eyes. I was very afraid, but it was so easy. I would highly recommend them to anyone!

I can't say enough about my recent experience at Dr.Skin MedSpa! I flew in from Ca to meet with Dr…read more Placella, and it was absolutely worth every Penny! The staff is friendly and welcoming and my results are amazing. I was apprehensive about getting fillers again after a painful experience in the past, but Dr. Placella was incredibly reassuring and gentle. She took the time to thoroughly explain all my options and made sure she understood the results I was hoping for. What truly sets Dr. Placella apart was her attention to detail and artistry. She has a gentle hand, and I can confidently say this was a completely different experience--Thank you, Dr. Placella for bringing back my youthful look. I will be back for more treatments.