Amazing. Very friendly. Experienced nail technician fixed 2 toes with bad ingrown nails. Nice facility very clean. Highly recommend. Thank you read more

My first time at Alexie Nails. NEVER will I return back. My nails look like absolute shit. I got dip powder. Nhieu did my nails. The dip is SO uneven. I have color and dip all over my fingers.(cleaned off already.) She couldn't even get my entire nail done. Pictures doesn't do justice of how TERRIBLE these look. Very disappointed. read more

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I've been going here for years. I've tried a lot of nail shops in the surrounding areas but I will always recommend trouble! read more

Alexie Nails - Current nails! - Nail Salons Near Me - Franklin, Indiana

I have been to Alexie Nails 3 times. The first 2 visits were great and I got a nice pampered pedicure. However, pedicures here are extremely overpriced for a basic pedicure. The most recent time I went, I wish I would've gone somewhere else. My mom and I got standard pedicures and I had polish on my toes that needed to be removed. After the previous polish was removed, the male pedicurist was clipping my cuticles and nail beds (as per usual) -- BUT clipped the edges of my nails on my big toes and RIPPED the side of my nail bed out. I have had issues with ingrown toenails in the past, but I was not having an issue with ingrown nails at the time. I received this pedicure on Saturday (today is Thursday), and now I have TWO ingrown toenails because the nail bed he ripped is growing back wrong. I haven't had ingrown toenails in YEARS so I know they were directly caused by the pedicurist at Alexie Nails. I'm really sad because I use to love this place and I thought I had finally found "my" salon. Super bummed. Probably not coming back. read more

Alexie Nails - Ingrown Toenail caused by male pedicurist. - Nail Salons Near Me - Franklin, Indiana

Very disappointed...first time and last time I will go there. Went for Gel nails and had 2 peel off the next day ...went in to have them fixed ( which they did) and then the next day had 2 different ones peel off. I spent $190 for my daughter and I to have nails and pedicures done. I've never had this happen at any other place I've had them done. read more

Alexie Nails - Peeled Gel Nails - Nail Salons Near Me - Franklin, Indiana

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Always the best service and in a timely manner!! The only place for me and my daughter !! BEST IN FRANKLIN !! Ask for TROUBLE but he should change his name to The Man!!! read more

Alexie Nails - Nail Salons Near Me - Franklin, Indiana

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Ok for acrylics. Pedicure is over priced for the service. The point of a pedicure is to be pampered. At $65 for a deluxe pedicure that they barely rub your feet or legs is ridiculous. There are better options. read more

I got nicked several times by the nail tech and she kept saying it was nothing. Then I told her, "yeah there is something I felt pain" and she just scoffed. She spent the whole time quiet and annoyed by me, which I in turn became quiet and also got annoyed by her. It's a good looking place sure, but I didn't like my service. I'm not coming back. Take your money elsewhere. read more

I've been going here for a long time. They are amazing people and care about their customers. They do wonderful work and are in general nice people. read more

This is the best place in Franklin to go for your nails. Fast and professional service.

Went in for a fill and told them I needed to get them done before work. There were a couple nail techs and only one customer getting their nails done when I got there. Sat and waited. Another customer came in after me and they took her as a walk-in. No one acknowledged me and after sitting there waiting for over an hour I had to leave, they didn't update me on how much longer it was going to take or that I was next. Didn't even try to stop me from leaving visibly dissatisfied. Will never waste my time going here again. read more

I normally don't leave reviews but they did amazing on my first dip manicure I asked for oval worn a design on two fingers and got exactly that. Was seen very quickly. Have been coming for a few months and I think I found my new nail place I've been looking for very pleased! read more

Alexie Nails - Nail Salons Near Me - Franklin, Indiana

Went for a pedicure, was very rough with my toes and did not message at all. Quickest pedicure I have ever had! I will never return. Over priced for the service I received today. read more

Trouble is the best!! Whenever I ask for something special, he comes thru. Always polite, funny and works fast. read more

Alexie Nails - Nail Salons Near Me - Franklin, Indiana

Love Cici and Trouble. Always an excellent job. It always busy and would be great if there were a couple more techs.

Do NOT recommend Alexie Nails in Franklin. I've been growing my nails out for weeks because I normally get acrylics & wanted to use my natural nails. I showed the lady there a picture of what I wanted and she said my nails would be long enough to do dip. She filed them down pretty short, dipped them, and then filed them down again & rounded them out. None of them are the same shape or length. They're super short. The white tips are thick & not clean. My nails are bumpy. They're nothing like what I asked for. 30 minutes after I left, I called to ask if I could come back in and get them fixed & get acrylics on & the owner said yes. When I went back in, he had the lady that did them come back up to the counter and she stood there arguing with me saying my nails were that short when I came in. They weren't, they were much longer. Plus they don't even look good. Stood there arguing in tears and they said there was nothing they could/would do to fix them and that I should've said something while I was there. He said since I left it was not their problem anymore. Shitty way to treat a customer that has been going there for years and tipping $15+. I've never once complained about them cutting me & making me bleed almost every single time, not using clean tools, one of the younger girls is constantly on her phone in the middle of doing nails, one lady's husband hangs around the shop & sits there in a customer seat carrying a conversation (in English) while she's doing nails, they will stop in the middle of doing your nails to go eat/take a break, and their pedicure routine is inconsistent. read more

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I went into Alexie Nails in Franklin to have my acrylic nails taken off after a wedding. There were only two people working - their greeting was almost non-existant. I waited for over an hour. The girl that waited on me was very rude and was very rough with my nail removal. I have had acrylics removed before and I understand that it can be painful, but this was beyond that. I felt like she was trying to make it hurt. I apologized to her several times because she seemed so annoyed with me. I will never go back there and would not recommend them to anyone. read more

There were three of us and we came in about a hour before closing. We felt rushed and noticed smudges on our polish after getting to our car. Not very happy because of the amount we spent. read more

Alexie Nails - smudged! Not happy! - Nail Salons Near Me - Franklin, Indiana

Received a pedicure today by the younger girl here (first time having her) & as soon as I put my feet in the water it was cold. I asked her if she could make it warmer, she felt it & said, " no because more cold water will just come out". 6 chairs being open, she didn't offer to move me to another chair. 5 minutes in, I moved the foot not being worked on out of the water because it was uncomfortable at that point. I asked again, "can we do something to make this warmer?" She said, " busy today, there is not enough hot water for all of the customers sometimes, sorry" I was clearly annoyed because I felt it was an easy fix. She did not file any part of my foot other than a single glide past my heels. I am leaving here straight for another nail salon in town. I have had many pedicures here & never had someone not do a good job, or be accommodating. I am not irritated because of the cold water, but because I was given an excuse & no action to fix it. read more

Alexie Nails - Nail Salons Near Me - Franklin, Indiana

Worst pedicure ever. Barely massaged my legs or feet, didn't use cuticle softner, cut my skin on two different toes. Won't return! Pedicure only lasted 30 minutes read more

Coming from a man, this review means a lot. I play watch to much basketball and sport flip flops like I'm a disciple. This results in calluses that are relentless. The solution? Hit this place up once a month and shun my callused foot beasts. First, a pedi is $25 bones. You sit in a throne massage chair, put your feel in a golden challis of water, and the workers due their due diligence. It lasts almost an hr for $25 bucks. Its worth your time, its worth mine. DE END read more

Took my granddaughter in to have her nails done after she grew them out. First thing they did was cut them as short as they could, applied a gel coat and charged me $45. What a rip off! read more

Had a pedicure - had a great massage but the guy ripped a part of my toe nail off and now 2 days later my toe is throbbing!!! I can hardly brush it up against anything!! Unprofessional! Also asked for French with it thin & its THICK! He was paying more attention to the Colts game than to me! read more

My fience went there she wanted her nails done she went in, no appointment needed. Is great for ppl and some not. She went in the morning. She said there was 1 working only. 3 ppl walked in while her service of mani and pedi. "Why dont they use cuticle oil while trimming the cuticles" she said. Detail is important. I wouldnt recommend. Unless you want quick and clear on the nails. read more

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Love them they did great on my nails on a Saturday! They get busy but seem to handle it well! I will be back that's for sure! read more

Alexie Nails - Nail Salons Near Me - Franklin, Indiana

i asked for the almond shape in the pic from google and as you can see i got almost the stiletto shape. the guy was incredibly rude and kept acting like i was considered lucky to be there. nails are cute but good service over nails any day read more

Alexie Nails - Nail Salons Near Me - Franklin, Indiana

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Just received a manicure. The experience was fine, and she was quick, which I liked, but there are a lot of bubbles in my top coat. Would have been much more beautiful without those. read more

Alexie Nails - Nail Salons Near Me - Franklin, Indiana

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Absolute worst experience in a nail place ever!! The older man that sits up front was the only nice, professional, one that did a good job! All the others did a rushed, horrible job! The younger girl had her phone sitting in her lap and the entire time she kept stopping and looking down at her phone, not paying a bit of attention to what she was doing, like she was watching a movie!!She butchered the shape of my nails that the only thing I can do is get a new set and this was the first fill on the set i just got! I ask 7 or 8 times to have a design painted on my big toe they kept saying later finally after 3.5 hrs being there waiting and having my fingernails totally butchered and watching people that came in an hour after me getting done I paid and left without the design and I will never ever go back there again!! And if anybody ask I will be sure to tell them how horrible it was!! I have never left a review good or bad before but when you are paying a lot of money for a service they should do a much better job and take a little more pride in what they do!! HORRIBLE!! read more

The young lady who did my pedicure was the worst I have ever been to. She watched videos on her phone while doing my pedicure, sat and talked to a friend while finishing up, barely scrubbed the bottoms of my feet or heels, and spent about 20 minutes total on me. I will not be back. Franklin has many more places to choose from. read more

they are horrible here. my nails were way to thick. I asked him to make them thinner and he insisted that I had to have them that way. my nails looked so bad that I ripped them off. It is also filthy in there and the other people working were eating and watching tv. never again! read more

Horribly unprofessional. I went to this nail spot 2 years ago & it was a bit better but it's really gone down hill. I received a pedicure it was on a Saturday & pretty busy but they rushed everything no massage no communication what so ever. Also the owners 2 year old son was running around & when she was painting my nails he put the cleaning bush on my leg (about walked out then) & my nail tech took the hot towel off my leg & wiped his hands... Definitely wasn't happy paying the full price. My sister got gel nails & they left color on her skin & on her cuticle therefore they will lift. Usually I'm not so critical but I was not happy at all read more

My daughter was cut several times, nails are uneven, asked for acrylic nails and didn't get them. She will never go back. Worst experience

This place is awful. Never again will I go here. I got a pedicure, the girl was way to rough, left nail polish on around my toes and was rude. I told her she was hurting me but she wouldn't be easy. I will never go back here. After having to pay full price for this awful pedicure. She didn't clean her utensils and now I have an infection in my feet. I never will go back here. this place is disgusting. read more

The staff here is so friendly! Love Twe and Bao. Definitely my go to place for my nails and my pedi!!

I've attended this place on multiple occasions and have never had a positive experience. On one occasion, my cuticles were cut so closely that they were red and sore for days. The staff is often unprofessional, and, on one occasion, a man said "Get off the phone!" as my feet were soaking prior to a pedicure. I was talking quietly and was the only person in the room. On another occasion, I walked in, and was totally ignored by the staff performing manicures until I said, "Would you like me to wait here?" read more

Alexie Nails is the place to go for a GREAT Mani/Pedi..... Very Friendly place, the owners make you feel part of the family... Watching their growing family is definately the high light of my vist every two weeks. If you want to interact with them they are happy to talk with you about any thing, if you just want to be left to enjoy the wonderful massage of your hands and legs go at a less then busy time. If you want to be pampered this is the place to go..... read more