I only really found one flaw of this hotel and it's the entrance. The big revolving door is way…read moretoo close to the check in counter and queuing up to check-in is a pain. This means that if you aren't trying to go to the counter, just trying to go back to your room, a lot of times you have to navigate through annoyed people. I think this would work for a smaller, less busy hotel but this hotel is neither of those things.
However, if this is the only real flaw, then this hotel is a fantastic one to stay at. I'm not going to lie, the reason I chose this hotel was the price compared to other Marriotts around Darling Harbor. The train station is very close, but we actually didn't even end up using the train system, we walked or Uber-ed when tired. The walks to the harbor are not long and very interesting, with what seem to be a lot of great places to eat and drink on the way. The actual area around the hotel has a lot of good food and shopping options as well.
We got in early, around 10am, and they did not have a room available for us yet. However, the person who pre-checked us in, Noah, called by around 1pm to let us know our room was ready. We were enjoying a movie at the mall next door at the time but it was nice to know they worked fast to get us in. I really appreciated that.
The rooms were clean and modern with nice views. The only thing I wasn't a huge fan of was the door. It felt small and tight but the room itself was spacious with a large window. The drapes are great at keeping that beautiful sunshine out while you're sleeping. The bed was extra comfy and I appreciated the cream in the fridge for coffee. The bathroom was lovely, with plenty of counter space, a nice toilet and a good shower. The water pressure in the shower wasn't the best but we made due.
Every employee, from the check-in counter to the house people were great. Always a friendly face and so hospitable. Absolutely will stay here again if in Sydney.