The QT in Sydney is lovely and luxurious! The rooms are very comfortable and nicely furnished. The…read morebig tubs in the bathroom make it relaxing easy. Very friendly staff and accommodating.

This hotel is beautiful and perfectly located. The staff are warm, engaging, and friendly. The…read morerooms are airy and open concept with modern decor. I would absolutely stay here again.

This is a very good, but not great property…read more Location - ideal. Steps from Central Quay, tons of restaurants around, right in the middle of the CBD. Rooms - so/so. Smaller than expected and a bit dated. Bathroom was very cramped with little storage space. Comfy bed and very clean though. Service - honestly, outstanding. Friendly & helpful from every person we encountered. Pretty good!

VERY DISAPPOINTING STAY- NOT THE FOUR SEASON STANDARD…read more This was one of the most disappointing hotel stays I've experienced, especially for a brand like Four Seasons that is supposed to represent luxury and impeccable service. We were suspicious upon first arrival when reception appeared overwhelmed and not able or willing to accommodate our requests. I must give a shout out to Lorenzo who did meet our expectations when we were able to enlist his assistance. The hotel felt understaffed, which affected every aspect of the stay. The accommodations were underwhelming, with rooms that were small , particularly for room class designations ,and far below expectations for price point. Food and beverage service was particularly poor. Simple details that should be effortless at this level--like providing decent coffee in the lobby--were completely botched: no cream and poorly brewed coffee. The maitre d for breakfast service was particularly rude and appeared bothered. Wait staff appeared confused and not understanding what we needed. We felt like an inconvenience, perhaps because we did not order the self serve buffet and required a simple breakfast? Overall, this hotel failed to deliver on the most basic elements of hospitality, let alone luxury. The Four Seasons name sets a high bar and while I had high expectations, this property fell short in multiple areas. I hope management takes this feedback seriously, as significant improvements are needed to meet brand standards.

I didn't stay here, but I did attend an event here. Therefore this review is solely based on the…read moreevent space and conference rooms. I enjoyed coming here for an event! The conference rooms are large and was a great setting for the event I attended. I will say on day two it was quite hot and I'm not sure if the air conditioning was circulating or broken. We did have a food option at our event as well. The food I did try was pretty good and fresh! The location of this hotel is great too for those looking for accommodations! It's within a 5 minute walk of Circular Quay, and there are also plenty of restaurants around to grab a bite to eat!

Arrived to hotel after 9 hr flight there are 8 Chinese guest loudly talking at lobby and I don't…read moreunderstand why ? have to be so !!!loud !!!and they walking lobby with room slippers and no respect to other guest holding cigarette between fingers too. But staff are very good service just who staying here are so loud and dirty . Staff and service work ethic are excellent but these Asian tourist from 3rd countries just really irritates other guest .

Great hotel with the perfect location. Everything was fast to get to with a 15-30 min walk. If you…read moreare interested in heading to the opera house or the great restaurant area in The Rocks this hotel is fantastic. We were given an upgrade which was nice but still found the room to be small. There's a executive lounge but come early! Tables were hard to come by as was the food options. It starts at 6:30 we arrived at 6:15 and everyone was eating already and tables difficult to get. They had great shrimp options by 6:45 no more shrimp and other food options were given. My suggestion is go earlier! As diamond breakfast is complimentary as well and man breakfast was amazing!!!!!!!!! Soooo many delicious options!!!! The best breakfast I've had at any Hilton with a great view at that!

Decent stay in downtown Sydney. Very centrally located with tram and metro stops just steps away…read moreand right across the QVB. The rooms are comfortable and there's filtered water in each room which is convenient. The hotel restaurants are just ok but there are a glut of options in the area. Would stay again.

Not a category 8 all the time. Need some improvement. Location is 8 but it only takes one front…read moreoffice team leader (M L ) to spoil it! Loves to write PH d level dissertation in depth explanation to this globalist in a lovely way of saying NO. She failed @ asst with extended stay issues and then I was charged for in house dinner which I never received and it was breakfast. Which I really didn't need because the food in Sydney is by far superior to USA. And we did over eat. So if I was the professor I would say C++. ( C++ in Grad school is a failure). Us globalist who are loyal to the brand will start looking @ other options. In fact during my morning's jog around the corner ,,,,,,I ran into another high end brand competitor !!! This property w similar views and a spectacular breakfast. And no cruise ship horns. Price point much less and quality higher. So Hyatt listen up! Globalist /member here since the program started. We can take out business else we're. Lots of options. !! Just booked another Park Hyatt stay to off set this second less desirable treatment. I truly want to thank all the wonderful staff from the bell hops to the restaurant staff as well housekeeping. All perfect. Concierge staff also wonderful.

A luxury hotel located in the best part of Sydney! I spent 5 nights and stayed in an Opera view…read moreroom - so very special! The room was spacious, I loved the luxury bedding, Toto washlet toilet, Le Labo amenities! Breakfast at the hotel was so great - they had an Asian breakfast menu and served sticky rice, wonton soup and chicken congee. The Dining Room has delicious food - Superb! The staff was accommodating and great customer service. Can't wait to return.

A great hotel upon my arrival in Australia. They were very accommodating and welcoming, and got our…read morerooms ready quickly. The rooms were cozy and clean. Unfortunately, the water in our shower smelled pretty bad. However, the beds were comfortable and water was so kindly provided and available upon request. The hotel is located in a good location, making it accessible to walk down to the water or to uber to quickly and easily to other locations. The breakfast was the star of the show here, though. It truly had something for everyone and anything you could ever imagine. The Nutella and pancakes were the incredible! The upstairs restaurant and bar was delicious. They had a great selection of wine and great bites to share. The duck spring rolls are not to be overlooked!

Great location and good hotel in Sydney. Service was prompt and responsive. We arrived much…read moreearlier to Shangri-La due to red eye flight as we didn't expect to get a room. They registered us in and took my cell to notify me when the room would be available if it's earlier than the regular check-in time. Our luggage was promptly stored by the concierge. Soon after, we got a notification that the room was already available, much earlier than we expected. After getting our keys and going upstairs to check out our room, our luggage was already laying there. The hotel also has a decent size gym though I must say it's not the best I've been to. They do have a very nice indoor swimming pool and jacuzzi. The breakfast is pretty good and has a nice variety. The best part of the hotel though in my opinion is its proximity to a lot of attractions including just a 10 min walk to the harbor and Sydney Opera House. It's located in the Rock neighborhood so lots of restaurants to choose from. It's also only a 10 min walk to George street which is the one of the main shopping and walking streets in Sydney. My only negative feedback is that the hotel seems a bit dated to me and the furniture, bathroom, and carpets need an upgrade / remodel.

Staff was Incredible! Breakfast buffet was delicious…read more Room and decor so pretty! I definitely recommend

ATC (Australian Travel Companion) wanted to help out on the Aussie trip by booking our first 4…read morenights in Sydney via points; The hotel was okay, but there was much room for improvement esp bc she has top level Diamond status w/ Hilton. Positives: The room was avail early. Greatly appreciated after a 15 hr direct flight. We wanted to clean up b4 exploring "Harbor City"; Staff was super friendly & helpful. Mini bar items were complimentary; Good location in Barangaroo, a neighborhood on the edge of CBD. Plenty of bars & restaurants within walking distance; Negatives: Small 250 sf room. An upgrade to a 500 sf suite would have cost $180 AUD more per night; No lanai (patio) to take in the fresh air; No wand in the shower; No Executive lounge; No pool; No view for being so close to Darling Harbour; No local restaurant recs via the app like other Hiltons I have stayed at; Tiny gym; The No's (negatives), far outweigh the positives: I would not stay here again. Unfortunately, the Marriott, Hyatt & IHG properties in the area were unavailable via points during our stay, and the Four Seasons had bad recent reviews.

This was a wonderful stay in great location in Sydney…read more The hotel is located right across from beautiful Hyde park, and the St James subway station is also right across the street. Tons of shopping with both a large shopping mall and smaller shopping streets is also right around the corner. Sydney tower is also right next door and accessible through the shopping mall. The lobby area is attractive and contemporary although not particularly grand. A restaurant is on the ground floor and there is also an art gallery and hair salon connected to the lobby. The room was spacious and quite contemporary in its decor. We had a Hyde Park view, and there is a small side sitting area in the room across from the windows. The standard TV channels are available, although there are no streaming apps such as Netflix on the TV as other hotels are offering. The bathroom is large and features the usual amenities as well as a shower and separate bathtub. The real highlight is the amazing Sheraton club lounge on the 21st floor if you've booked a club level room. It is a large lounge with modern contemporary decor and many different types of seating. The breakfast buffet in the lounge is expansive and featured several hot dishes and numerous cold dishes and pastries. The evening appetizer and cocktail service in the lounge is not to be missed. Complimentary beer, wine, sparkling wine, and cocktails plus innumerable hot and cold appetizer choices. A selection of desserts is available as well. The food choices changed each evening, but there were some repeats. You could really make this dinner if you wanted to. The breakfast options were generally the same each morning but were good. Overall this is a great hotel in a great location, and the club lounge is not to be missed!

My wife and I stayed here our first trip to Sydney. It's a wonderful hotel right across from Hyde…read morepark. Easy walk around the corner to the shopping areas and 10 mins walk to Darling Harbor. A 20 minute walk down to the Opera House easily a lot of things to see on the way. If you are an Elite member and get invited to use the Lounge you'll love the happy hour and the breakfast bar. The Aussies are a wonderfully friendly people and I'd recommend staying here again!