EXTREMELY helpful. EXTREMELY kind. EXTREMELY gracious. Always responsive. Always welcoming. I feel…read moreas if their goal is to serve the client first, not themselves. And affordable for any company, in particular, for a new/starting/growing business as myself!

From the owner: Accreditations,Howell Chamber of Commerce Brighton Chamber…read moreof Commerce Michigan Chamber of Commerce Small Business Association of Michigan

This year we had some significant life changes that surely would've impacted our taxes. I'd have…read moredone then myself otherwise, but we figured a competent CPA would make our lives a little less stressful. We were wrong. We made a 1 o'clock Thursday appointment with Pat Hanniford. When we spoke on the phone to schedule this appointment he was friendly but offered very little information beyond when to come to his office. I also had to ask HIM what informational tax materials to bring to our filing appointment. Shouldn't this have been something he began with? I didn't feel that he was very thorough in this regard and gave me a very loose idea of what he'd need. I took a half day off work and arranged for a babysitter for our afternoon appointment thinking it might be an hour or so. Running a few minutes late we showed up 3 minutes after 1 o'clock. Pat was nowhere to be found. His secretary, Kathy didn't know where he was and didn't bother to call him until we had already been waiting 10 minutes. Then she told us that he was on his way in thinking our appointment (the one that he personally scheduled) was for 2 o'clock. When we asked how far out he was they told us "maybe 4 minutes". That was a gross underestimation. We waited an additional 25 minutes, our first impression of this group growing less enchanting with each passing minute. We had a 2 month old at home that we had scheduled around so this was very inconveniencing, somewhat stressful, not to mention highly unprofessional. When he arrived he was over 40 minutes late for our appointment. Then the actual meeting took less than 5 minutes. We laid out our forms and paperwork, he looked them over, and told us he'd be in touch. Never being told how long the appointment would last nor that he could only devote 5-10 minutes to us, we felt rushed the entire 10 minutes. I later found out that I could've just dropped off the paperwork after work. The whole meet and greet with this office was abrupt and impersonal. So impersonal in fact that they didn't even bother to close the doors to the conference room we were in, allowing whomever to listen in on our personal business. Thus far, not impressed, but we decided to ride it out. At our meeting Pat had told us he'd have our taxes done by the beginning of that coming week. We never heard a thing until WE called at the end of that next week. We were then told they'd be ready sometime the following week. We never heard anything the following week again and began calling every few days leaving messages with Kathy for Pat but never getting a call back. Eventually I just emailed Pat who wrote back apologizing and scheduled us to come in to review our filing. When we arrived he was out of the office again, and came in late, giving us about 10 minutes of his time to review what he prepared. He left us with 1 of 2 options to file and we told him we needed to think about it and call with our directive early the following week. Come the next week and after 3-4 unreturned phone calls to Pat with questions we needed answered, I eventually just went to his office. He of course was not there again but "he's on his way in and he'll be here in 5 minutes" was repeated a few times by Kathy while we waited. (Be aware that this is a habit with this guy, and that his office always always says "he'll be here soon" - Plan on waiting for him every step of the way) . He actually wasn't in the office ANY of the 4 times that I or my wife went there to speak to him and didn't return a single message we left with Kathy. As it's all said and done now, I'll steer clear of this group in the future. Customer service was nonexistent and common courtesy is a reach here. It would seem that either their clientele is the weathered Brighton establishment, not considering a younger generation of client worth extending courtesy to, OR, they're just fundamentally inconsiderate.

No one better than Ken Palka for your taxes. Consummate professional and true gentleman. Our firm…read morehas greatly benefited from his expertise for years and am very thankful to have his as our CPA.

The Number Clinic was a referral from a friend when I was purchasing a home and needed emergency…read moretax adjustments done. Since then they have completed my taxes and I couldn't be happier with the results. Linda was quick, accurate and answered all of my questions. I saved big $$ by using the Number Clinic and even received refunds the last few years.

Linda answered all of my questions and completed my returns expeditiously. I will be returning for…read moreall of my tax needs.

She knows her stuff and the price is a good value. She's efficient, responsible, and detailed. She…read moreasks the right questions, and looks out for clients' interests.

From the owner: At J Roggow Accounting and Consulting PLLC, we specialize in Small Business Accounting,…read moreBookkeeping, Payroll, Individual Tax Preparation, Tax Preparation for Businesses, and Quickbook set up and training. We also serve the Construction, Dental, healthcare, hospitality, law firms, manufacturers and real estate industries.

disappointing and extremely unprofessional.. communication was poor..calls and questions…read moreignored..left waiting with no answers.. tax service was delayed..then passed off last minute to another business as "not a priority"!! would NOT recommend

From the owner: SMP Business and Tax Services has been your trusted partner for comprehensive financial and…read morebusiness solutions since 2012. With over a decade of dedicated service, we specialize in tax preparation, business consulting, and a range of accounting services tailored to meet the unique needs of individuals and businesses alike. Our team is committed to providing expert guidance, ensuring your financial success at every step. Whether you're looking to optimize your tax situation, develop a strategic business plan, or streamline your accounting processes, SMP Business and Tax Services offers personalized solutions designed to help you achieve your goals. We pride ourselves on delivering exceptional customer service, with a friendly, approachable team that makes complex financial matters simple and stress-free. Choose SMP Business and Tax Services for reliable, professional, and client-focused expertise—where your success is our priority.

THEY SCREWED ME! I had received a letter of deficiency from the IRS this year that out of my 3…read morew-4s, one was put in twice and another not at all! 3,000$ deficit was what my letter said, went to HR Block today 2020 in Colorado to resolve my deficiency since THEY PUT IT IN WRONG. They are unwilling to pay for their 3000$ mistake! 2017, I sacrificed a weeks food to pay to get it done professionally, because I was working 3 jobs and didn't want to mess it up. I did not pay for the extra protection fee (because I couldn't afford to get it done professionally to begin with) and now I have to pay for the deficit and H&at will not. NOT RECOMMENDED. BAD COMPANY. This is the original location that made the mistake. I'd like to specifically shout out to Sharon Kangas "master tax advisor" enrolled agent for literally ruining my life and giving yet another expense I cannot afford because you didn't do your job correctly. More importantly HR BLOCK for having the worst policy ever.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Howell,…read moreMichigan, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Highland Rd office to connect with a tax professional.

Without question the most responsive, the most caring the most kind and the most understanding…read moreinsurance and tax professionals. The owner is an exceptional individual. The insurance and tax professionals on staff will take care of you like you're family. There are very few businesses left that operate like GN does. Thank you for always taking great care of me even in times of great stress when I wasn't at my best.

i called several CPA offices, and Neville from Great Northern Tax was the first one to respond back…read moreimmediately. He was very knowledgeable and helpful in helping us find a better solution to our unique situation. We will be recommending him to our family and friends for any tax needs. Thank you Neville.