Wolverine CPA staff is exceptional. I called Wolverine office directly trying to find a CPA Tax…read morepreparer to finish and file my 2025 IRS Taxes. I had tried to do my taxes myself and had completed everything except one serious problem with inputting and coding one of my 1099-R as a refund of Basis I prepaid on an annuity product that I cancelled and the Basis was refunded to me, not to be counted as income. The program I was using included the amount refunded as Income instead of refund of Basis adding to my gross income. Struggling with the program, I could not get this resolved and could not finish my taxes. I called Wolverine and John Eaton answered my call. I explained the above to John. John actually listens. John came up with solutions. He said I did not need Wolverine for a simple return because of the cost. John proposed that he recommend a tax preparer to do my return and file it. John made 3 phone calls on my behalf and consulted with his staff members to find a person out of office qualified to do my returns. John called me back to keep me informed of his progress. John consulted with me about my tax problem on his time and with no compensation. John Eaton is extraordinary, capable, smart, kind and generous. Wolverine CPA Company is exceptional in the field and I very highly recommend Wolverine CPA. No other company made any effort to talk to me and guide me. John Eaton is a pleasure to work with and I am grateful.

They did a great job talking with me on the phone about a relatively simple matter, but it took 20…read moreminutes out of their day and they did not charge anything for their time and expertise. Next time. I need a tax service definitely will be using these guys for their expertise and thoughtfulness.

Pat has been doing our taxes for 35 years. My husband had tremendous respect and confidence in his…read moreadvice and work. Now that I am a widow, I wouldn't think of going to anyone else. We moved from Michigan to Colorado 35 years ago and sending our tax info to Pat has never been a problem. Duke & Shirley Williams

This year we had some significant life changes that surely would've impacted our taxes. I'd have…read moredone then myself otherwise, but we figured a competent CPA would make our lives a little less stressful. We were wrong. We made a 1 o'clock Thursday appointment with Pat Hanniford. When we spoke on the phone to schedule this appointment he was friendly but offered very little information beyond when to come to his office. I also had to ask HIM what informational tax materials to bring to our filing appointment. Shouldn't this have been something he began with? I didn't feel that he was very thorough in this regard and gave me a very loose idea of what he'd need. I took a half day off work and arranged for a babysitter for our afternoon appointment thinking it might be an hour or so. Running a few minutes late we showed up 3 minutes after 1 o'clock. Pat was nowhere to be found. His secretary, Kathy didn't know where he was and didn't bother to call him until we had already been waiting 10 minutes. Then she told us that he was on his way in thinking our appointment (the one that he personally scheduled) was for 2 o'clock. When we asked how far out he was they told us "maybe 4 minutes". That was a gross underestimation. We waited an additional 25 minutes, our first impression of this group growing less enchanting with each passing minute. We had a 2 month old at home that we had scheduled around so this was very inconveniencing, somewhat stressful, not to mention highly unprofessional. When he arrived he was over 40 minutes late for our appointment. Then the actual meeting took less than 5 minutes. We laid out our forms and paperwork, he looked them over, and told us he'd be in touch. Never being told how long the appointment would last nor that he could only devote 5-10 minutes to us, we felt rushed the entire 10 minutes. I later found out that I could've just dropped off the paperwork after work. The whole meet and greet with this office was abrupt and impersonal. So impersonal in fact that they didn't even bother to close the doors to the conference room we were in, allowing whomever to listen in on our personal business. Thus far, not impressed, but we decided to ride it out. At our meeting Pat had told us he'd have our taxes done by the beginning of that coming week. We never heard a thing until WE called at the end of that next week. We were then told they'd be ready sometime the following week. We never heard anything the following week again and began calling every few days leaving messages with Kathy for Pat but never getting a call back. Eventually I just emailed Pat who wrote back apologizing and scheduled us to come in to review our filing. When we arrived he was out of the office again, and came in late, giving us about 10 minutes of his time to review what he prepared. He left us with 1 of 2 options to file and we told him we needed to think about it and call with our directive early the following week. Come the next week and after 3-4 unreturned phone calls to Pat with questions we needed answered, I eventually just went to his office. He of course was not there again but "he's on his way in and he'll be here in 5 minutes" was repeated a few times by Kathy while we waited. (Be aware that this is a habit with this guy, and that his office always always says "he'll be here soon" - Plan on waiting for him every step of the way) . He actually wasn't in the office ANY of the 4 times that I or my wife went there to speak to him and didn't return a single message we left with Kathy. As it's all said and done now, I'll steer clear of this group in the future. Customer service was nonexistent and common courtesy is a reach here. It would seem that either their clientele is the weathered Brighton establishment, not considering a younger generation of client worth extending courtesy to, OR, they're just fundamentally inconsiderate.