I was incorrectly sold a fish. So I started my fish hobby journey about a year ago. I currently…read morehave a 60 gallon community tank with dwarf neon tetras, Congo tetras, Cory's, BNP, petricola, khulis and a few Amano shrimp. Unfortunately I trusted the advice given to me by Jacob and I purchased a flower horn blue polar parrot hybrid juvenile. When I got home and did some more research I realized how unfit my tank is for this type of fish. It has already began eating the fins off of my long fin Cory's and it is also going after the Khuli loaches. I now have to rush around and try to find a different home for this fish. Extremely disappointed. I would not recommend going here unless you know what you are looking for and you know not to take their advice cause they are only trying to sell you fish you don't need can't provide for. I feel extremely taken advantage of.

My wife found this place online and im sure gald we visited. Went there after having multiple…read morenegative experiences at a big box store. We browsed around for a bit before finding cute, affordable fish. Cherry Barbs and Bleeding Heart Tetras. I was hesitant to ask questions after being scolded by and shunned by a different store but the guy there was very helpful, informative and inclusive. I didn't feel like I was being preached to. We left with 5 fish and some bacteria stuff. 6 days later and they still seem happy and healthy. We will be going back in the future. Good selection that ranges between cheap fish and very expensive creatures, friendly staff and convenient location. Highly recommend.

Josh is very knowledgeable and provides great customer service. great pricing on corals, fish, and…read moreall things you need to maintain your tank.

Great healthy selection of corals and fish, clear pricing displays and spotless tanks…read more Excellent selection

Great staff very informative nice selection staff was very helpful I highly recommend this placeread more

Always amazing service at this family owned business! Will always be first stop for saltwater fish…read moreand aquarium needs.

I am convinced these people are aware that they are getting puppies from a puppy meal wherever…read moretheir breeder is out of state. We've bought two puppies from them about 15 years apart and both of them had serious medical issues. Most recently we had to put down within 10 months of getting her. The person that was talked to at the store had no empathy that dog had died and said well that happens sometimes. you're required to sign a one year guarantee that if the pet passes away within that time, you may be entitled to a refund. That form right there seems wrong of itself Despite the puppy having a genetic disorder, no one has zero empathy that your pet just died no matter how old it is. When you get defensive right off the bat about having to sign a piece of paperwork, you know you're doing something wrong. I hope the pain of guilt you felt when we told you that Chloe died sticks with you for the rest of forever. They said they were not going to change any of their practices and have been doing the same thing for over 50 years. This is extremely concerning to me and will be reported to the local Humane Society the Better Business Bureau and anyone else we can think of in order to stop puppies from being sold at this location. Whatever your reply is business owner you can't stop us now. Enjoy looking at the puppy that you is no longer with us.

As I started my new hobby of aquatics, aquatic dog was a store I constantly went to as I prefer not…read moreto support big store companies and this store was the closest fish store to me. ive spent hundreds of dollars here at this point and while I am aware of this hobby being an expensive one. that doesn't excuse the problems I have with this place: to start, the hospitality here is extremely poor. as I've stated, I've spent hundreds of dollars here that I do regret (the prices are absurd) but on top of it to walk into a store more than 5 times and feel like I am I am bothering the staff there just by walking in... Genuinley never got a "hi welcome in", a smile, or any kind of indication that as a customer, new one at that is welcome in their store. I was fed up with this by the last time I had gone on Thursday 03/26/25, I had spent an absurd amount of money on drift wood and plants after feeling like a bother walking in once again, the guy that helped me was so disregarding of my presence so I felt like I couldn't just say, "never mind, this custoner service is not up to any standard". they clearly don't care about customers other than the profit they make off of them. sad to see this in small businesses like such, but it's not all of them. About Fish in Westminister is an amazing choice for fish stores in denver, despite it being a busy Saturday, they came up to me to help and made the entire experience comfortable for me. Do better AquaDog.

I come here ALL the time, the staff is so friendly and helpful! plus there's always a huge…read moreassortment of both freshwater and saltwater fish. i've been coming here for 2 years now and have never had a bad experience. i recommend this store highly!!! one thing (in my opinion) that really sets aqua imports apart from the other fish stores nearby is they take the time to update their website to show what they have in stock, as well as always having labels with pricing & fish breed on their tanks. i don't see this often, especially for the quantity aqua has, it's very impressive.

I placed an online order because they had freshwater eels for sale I have had aquariums for 60…read moreyears The eel was $19 To make the $60 dollars of packing and shipping worthwhile I placed a $300 order including some live bearers As is standard I ordered 3 to ensure 1 male and 2 females On the check out page there was a place for shipping notes routing insurance was added to the invoice with no option to remove it and no link to be able to read the insurance info so my assumption was this was added so that the shipper could replace dead fish They called me before shipping because one of the fish I ordered had Ich So we spent an hour on the phone deciding on a substitution The packaging seemed good when I first opened it as I unpacked the fish I noticed the eel had been packed in a bag that was the same length as the eel and it was dead Eels are fickle Any stress and they die to pack an eel for shipment with no wiggle room was bad and he died Other bags had leaked and barely had enough water to cover the fish I had to open the leaking bags and combine fish from two bags into one so there would be more water for acclimation Then I noticed that they had sent all females for all the live bearing fish Something that a professional should know not to do And it was apparent that the pictures online had been color enhanced because the actual fish received did not have the intense coloring displayed in their pics Had they been honest about what the fish actually look like my order would have been completely different if I had known they were going to unload all females I would not have ordered them because they look like ditch minnows I spoke to a manager and told him about all things listed but mainly because the one fish that prompted a $300 order was dead due to either sick stock or improper packaging and the shop bears the responsibility The manager said I should have specified the sexes of the fish but there was no place on the fish page to choose the sexes even though there was a drop down menu to select size and to choose quantity the only place I saw where notes could be typed was in shipping instructions Besides these are supposed to be professionals When I pressed the manager on this he admitted that when people buy in the store they are asked what sex they want the fish to be I was on the phone for an hour with the guy to make a substitution for a sick fish and that was plenty of time to ask that simple question They also informed me that I would have to pay shipping and packaging again for them to replace the eel with no guarantee it will arrive alive. when I asked about the insurance they had forced me to buy they told me that I would have to contact the insurance carrier and file a claim and even then they probably wouldn't cover the shipping I told them that they should be the one to do all that is necessary to replace the dead eel that died in transit because that is what customer service is Shipping is the responsibility of the shipper I honestly thought the forced insurance on the checkout was so the shipper could cover these kinds of issues Especially since there was no link to review the terms and conditions of the policy And there was no place to unselect the insurance The manager could not explain to me why there was a forced insurance purchase if it didn't cover dead fish their online ordering is a scam They deceive with color enhanced pics, unload excess female fish by not having a place to select the sex, they force you to buy insurance that has no benefit to you if the fish arrive dead, and they deflect blame When I sent an email detailing all this, the owner replied and said that their policy stands I have scoured the website and I cannot find any information that tells the online ordering customers that they will not honor replacing dead fish even if they perform poor packaging or send dead or dying stock They kept telling me they were a small store and couldn't afford to absorb replacement costs for dead fish. Then don't sell online!!!! Or actually purchase insurance to cover replacements including shipping Out of curiosity I went to the post office and the UPS store near my house and asked them the overnight shipping cost for the box they sent with water in all the bags and it was half what they charged for shipping costs Keep in mind they charged $15 for all the packaging material DON'T ORDER FROM THIS STORE Shop at your local store this company is a scam by using bait and switch tactics with pics, offloading undesirable female live bearers, poorly packaging the fish, forcing the purchase of useless insurance, and deflecting blame back onto the customer I asked how this would be if I paid the $60 shipping and packaging for the eel to be replaced and it also arrived dead they had no answer They may be nice in person but they have no problem cheating online customers

I love that for the cleaner items like snails and crabs and things like that buy five get one free…read moreand the selection is always awesome!!!!

Chris is the man!…read more I've been coming here pretty regularly for the last month+ and every time Chris is extremely helpful with any questions or concerns I may have. Hell, he even texts me back on his line when I ask him something in a pinch. Good dude, reasonable prices, great variety, and he can get you pretty much anything you want if you just ask and are willing to be patient enough. Highly recommend! Best reef store in town

I can't say enough good things about this fish store and the incredible people who work there. When…read moremy tank unexpectedly sprang a leak, I was completely overwhelmed and stressed. It felt like everything was happening at once -- and I truly needed guidance, reassurance, and kindness in that moment. Love was absolutely amazing. Not only knowledgeable, but genuinely compassionate and patient. I never once felt rushed or dismissed -- just supported. Rumi also went above and beyond, answering my emails almost instantly and making sure I had the information I needed right away. That level of responsiveness made all the difference during a stressful situation. What could have been a total disaster turned into a reminder that there are still businesses that truly care about their customers. Their kindness, expertise, and willingness to help meant more to me than I can express. If you're looking for a fish store that treats you like family and stands by you when things go wrong, this is the place. I'm incredibly grateful. They've also given me piece of mind for my future vacations

Zero if I could. What an awful experience. The CO owner lied to me, she told me she could work with…read moreme on a dead fish, I should've known that it was too good to be true. Having driven 45 minutes to the store with my water sample, which I tested against test strips, don't buy those, I was told the phosphates were too high. They don't include phosphates as a red flag unless they're going to deny you. My nitrate was too high? Nitrate is a normal part of a tank cycle. I've never qualified buying new fish based on having to do a tank change the day before purchase. And phosphate! Serious? Do you even sell that test kit? I've never seen it before. After spending $500 in one week you could do me the courtesy of saying "bring a water sample, it doesn't matter we're not giving you a thing." Notes: they are super friendly and helpful when you're buying something. Just don't expect much. They had a dead fish in one of the tanks that my son pointed out that had been there for at least a day. At least that's what the pleco was thinking. Now, find the tank. They have a 48 hour doa policy. They won't budge, trust me. Ask my seven year old who spent $35 on a butterfly pleco only to have it die within a week. $17.50 would have been enough for me, more than fair I said. Finally, even if you live in Elizabeth or Parker, and you are five minutes away from the store, drive the extra 45 minutes to Wheat Ridge and go to The Fish Den. Tell Michael Jason sent you. They have a better rating than MC Aquatics. Here are my readings according to an API freshwater master test kit ($40 at petsmart) Ph 7.4 High range pH 7.8 Ammonia 0 ppm Nitrate 0 ppm Nitrite 0 ppm See the pic below. Finally Phosphates: that's a joke. Good luck knowing that. You're welcome. Next time you tell someone nitrate is a 39, make sure that you tell them what the safe range is. And to think, you guys normally charge $6.00 for a water check. Buy your own test kit and save yourself the headache. Date of incident, June 17, 2025 Water sample from the same day.

Julie and Golden Fish are worth the drive to an aging strip center in an iffy part of town (aka…read morelower overhead). Excellent selection of very healthy and well taken care of fish coupled with the expertise of owners who know fish and how to properly care for them and their aquarium. Established a new tank and Julie has helped every step of the way from water prep and testing to fish selection and especially patience. Big box stores usually suck with tropical fish and equipment because you never know what you are getting and the revolving door of employees results in spotty training and a hodgepodge of advice. You won't find that at Golden Fish - decades of experience, a friendly inviting store packed to the gills pun intended with beautiful healthy and well maintained fish across the spectrum of freshwater choices. They may not have every brand of equipment or 200 different tanks to chose from but if you want quality advice, a big selection of superb fish and reasonable prices from people who will stand behind what they sell and actually save you time and money.....then get your water sample and self over to Golden Fish!

Julie, is awesome. Very knowledgeable, great selection of fish and supplies…read more Julie has a great selection of Chiclids

Reisa, Joel and Alexa have been fantastic, knowledgeable, helpful and a pleasure to learn from and…read morework with. My wife and I have been amateur Aquarist for years with Koi ponds and Freshwater aquariums. We were cycling another aquarium for Cychlids and went to Keepin It Reef, best decision we have made in years. In the end Reisa asked if we really wanted Cychlids, because our desire and discussion was really better suited for a change to Saltwater. Reisa and Joel patiently walked us through the pros and cons and that afternoon we had drained our aquarium and we were cycling Saltwater. We visited several times for free water checks and to pick their brains as we "patiently " waited for the tank to cycle. Well today is my wife's birthday and we visited again with hopes that our tank had cycled to a point where it was safe to introduce the first fish. Reisa, Joel and Alexa confirmed that the tank was there and we are so excited to welcome our first pair of Clownfish. If you are looking for a well stocked store with a knowledgeable team that have the patience of a Kindergarten teacher, but the expertise of a professor...then look no more. Keepin It Reef is that Aquarist gold mine.

Friendly and knowledgeable staff! They have an incredible selection of corals and gear.read more

A big thank you to Biggslagoon family helping out on a tight spot.... Great service thanks againread more

Excellence quality corals and fish. Staff is very knowledgeable and helpful. Highly recommend.read more