Excellent job of replacing a jacket zipper and fixing the cuffs on another jacket. Highly recommend!read more

I took a down winter coat here to have a broken zipper fixed. They replaced it with a heavier duty…read morezipper and the work was great, couldn't even tell it was replaced. Very friendly woman who worked there.

So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

This laundromat was very clean. Large washer and dryers worked great for the comforters and…read moreblankets that I was cleaning. I will go back again for specialty pieces. Parking was easy and close. Linda G

I am from out of town (hey Chicagoland is a big place). My husband and I needed to do laundry after…read moreweeks of camping. I googled and was then recommended this laundromat. It is bright, clean, quiet, and staffed. They do have several sizes of machines ranging in price from $3.75 to 11.00 wash. (11 is like a Ferris wheel!) drying is .75 per 13 minutes. Dryers are hot and 13-20 mins is good to go even for towels. Carts are readily available. Clean floor if you drop something. Everyone has access to folding area. Bathrooms are clean but need a swipe from an attendant. Vending machines available and reasonably priced. Tv is on low if you're interested, background music is low. Chickens play area. Several walls of washers and dryers. I got 10 loads done in 2 hours! Spendy ok, but have you ever hand washed 10 loads... let's weigh the options here. Detergent is available, bleach, oxi clean, and even laundry bags... all for a small price. Also have drop off service. It is credit card or add dollars to a swipe. My cc didn't like the 10+ authorizations. Definitely a non creepy, bright light, reasonably busy on a Saturday laundromat. Would recommend.

Great people, friendly atmosphere good cleaning and price…read more Tailoring is very poor quality.

Amazing customer service! The owners are so nice and welcoming. The prices are fair for the service…read moreyou get and the quick time it takes to dry clean the clothes. The clothes come back very clean and neat with no wrinkles. And conveniently hanged and buttoned and in a bag to protect them. I would trust them with my dry cleaning items 100%!

Easy to use. Very modern and clean…read more It was a bit pricey at $5.50 wash plus similar for drying.

Their laundry drop off is amazing - even for work uniforms. I dropped off a big bag and received…read morethe clothes back on hangers and with the plastic liner. It is inexpensive and the best service. Everyone who works there is so nice and it is so clean! I am so happy I found this place, definitely worth the drive. They even offer fire tablets and books for kids to use which definitely goes above and beyond. :) If I could give 100 stars I would!!

Wonderful staff, great work and timely on delivery! It did not disappoint! Thank you!!read more

This is one of the best Cleaners in our area. I'm never disappointed.in their work . Most of all…read moretheir prices are very good . Anytime I have a difficult cleaning request they are great with getting the job done.

This place sucks. I had to use a laundromat because my washer broke and I could not get another one…read moreuntil after a week. This is the closest to where I live. So went there. The place is dirty. Some of the washers were broke but there was no indication that they were. So I had to change washers multiple times... crazy. Then one of the washers took my money but did not work. So had to reload and pay again. Just ridiculous. It's like these guys keep the laundromat iffy so they can make 'extra' money. I will not recommend this place to anyone.

Eh it's ok. It cleans and gets the job done. Many of the machines are outdated and even broken. On…read morethe plus side no one is hardly there.