I HAVE HAD TO UPDATE MY REVIEW FOR SOME REASON I CANNOT EDIT MY OTHER ONE SO HERE IS THE UPDATED ONE BASED ON MORE INTIMIDATION Sutter Health, through Alice Cannan, N.P. (RN License No. 497575) and Sutter team , failed me in a way that should concern anyone who expects patients to be heard and treated with basic care and accountability. I presented with severe, persistent pelvic pain, returned repeatedly for help, and was given round after round of unnecessary antibiotics despite no confirmed infection. The ultrasound showed a thickened endometrial lining that was not called out as it should have been, and the delay in diagnosis caused real harm to my body and prolonged suffering. All of this is documented in the medical record, expert declarations, and the court filings in Alameda County. During the relevant time period, Nurse Alice Cannan was on disciplinary probation with the California Board of Registered Nursing, and that information is publicly available. If I went back six times, that should have been a sign that something was seriously wrong and that someone should have paid attention. I am only updating this because I have once again been threatened by Alice Cannan's lawyer, Denise Billups-Slone, who has gone so far as to contact Yelp's legal team. Yelp legal contacted me and told me I was within guidelines, so I am not being silenced by intimidation. This kind of response is exactly the problem: patients with honest, documented complaints are not heard, are not apologized to, and are instead threatened, buried, and pressured into silence. I am happy to discuss my experience with anyone. Please make your own decision, but I believe patients deserve transparency and accountability, not legal bullying when they speak the truth about negligent care. One would think that if a patient returns six times, someone would actually pay attention. Instead, I got repeated antibiotics, repeated delays, and repeated threats. I will continue to speak honestly about my experience. read more

Alice Cannan is a wonderful nurse practitioner . She's kind ,friendly and takes time to know you. I would definitely return. Excellent care at her clinic read more

I am sorry to add that when I returned to have the IUD removed, Alice's "cough while I yank it out" technique resulted in a broken metal piece that is lost inside my body. She tried to assure me that it was no big deal but there are lus of people who have experienced issues with pregnancy due to foriegn matter inside. Ugh. I want you all to know so that you get good compassionate care and share these kinds of stories with each other. read more

Alice is like a GYN GOD!!!! I absolutely love her!!!! I've never met or had a medical professional who was so caring and nurturing and absolutely concerned about your entire well being like Alice. I found Alice on good ole YELP...of course! And when I read all the great reviews, I knew I needed her in my life. Boy were these reviews right on the money!!!! I needed to find a new GYN because my old provider was on some bullish*t charging me extra money because I "asked too many questions" during my exam causing her to run 10 minutes late. WTF!!!!! What about all those times I waited in the waiting room or played second fiddle to folks who had an emergency?!!? Never the less, I knew it was time to seek someone new. As a women, it's always hard (at least for myself) to find a new GYN because its like going through a divorce and finding a new man. I was so nervous on my first visit with Alice. How was she going to be, how was the facility going to be. Well my visit was the best visit ever!!!! I loved Alice so much I wish I could take her home and share he with all my friends. Not only was she concerned about my wellness exam but we also talked a lot of other life stuff and she gave me some great advice and recommendations for things I was seeking. She was so professional and kind. I didn't feel like just another patient with her. I was so comfortable and felt like I was seeing her for years. I'm always skeptical about not seeing a regular MD but I've learned RNP are the BEST!!!! I would totally recommend Alice! read more

Yep. She's the best. Alice did my first ultrasound to confirm pregnancy last year, and there was no heartbeat. She was kind, informative, empowering, honest, and gentle. Really, I cannot imagine a doctor handling this situation any better than she did. She gave great recommendations and gave us time to make tough decisions. Cannot wait to see her again to get some good news in the future. My husband and I are so grateful for her. read more

Alice Cannan is such a great RNP. I've been seeing her for a few years now and couldn't be happier. She had very big shoes to fill, as my previous OB GYN was also awesome. Alice has a great bedside manner. She is on time, patient, sociable. She remembers me from year to year, she makes interested small talk. She ACTUALLY LISTENS and even offers valuable feedback, lots of background and explains everything. You really couldn't ask for a nicer more knowledgeable RNP. read more

I highly recommend Alice Cannan. When I first went to the office, I had some trouble getting an appointment or being able to speak with one of the medical doctors so I got an appointment with Alice. She's wonderful and I've been seeing her for several years now. She is very friendly and available when I need her. She listens to my concerns and is helpful. Her appointments run on time so you know how long you'll be there. read more

I have quite a few compounding medical issues that Alice made a point to read up on and become familiar with; she always checks in with me in a way that is thorough and engaging. Her suggestions on options are well researched and she takes into account my various medical peculiarities. She's extremely amicable and makes a somewhat annoying and uncomfortable visit relatively enjoyable. I've always been a fan of using RNP's, and this has further solidified that opinion. read more

I absolutely love Alice! She is very knowledgeable and caring! I instantly felt like I'd known her for years. She took great care of me and answered every question! I highly recommend recommend her services ! read more

Alice is kind and compassionate. She is gentle and always has a listening ear. She always makes me feel comfortable and she is easy to talk to. Excellent to communicate with over the email app or in person. If someone is looking for an OBGYN in the east bay, I would highly recommend her. Nothing but my highest rating!! read more

When I moved to Berkeley five years ago, I was nervous about finding a new set of healthcare professionals that I trusted as much as the ones I had back in NYC. And then, I found Alice. Alice is kind, funny, caring, and she is exceptionally skilled and knowledgeable about everything, yes, everything. She's a mother, a friend, a therapist, and yes, she's also an NP :) I never feel afraid to tell her anything or ask (potentially silly) questions. I feel an incredible sense of trust and respect for this woman and what makes it better is she always makes herself available (via phone or email) so I'm never left hanging with worry or unanswered queries! If you are lucky enough to make it onto her appointment schedule, please do so! As crazy as it sounds, it will be one of the most pleasant and stress-free medical visits you will ever experience. read more

I'm new to the practice and was quite hesitant as my OB for the last 25 years who delivered all of my boys moved to Kaiser. Alice is truly amazing. Many medical professionals lack empathy and kindness, Alice has both in droves along with a great wealth of knowledge. If you're lucky enough to see her, you will want to work with her for a lifetime. read more

Alice was my OB for many years. She was extremely caring, listens very well, and gave great advise objectively. I completely trust her with my health care, and if given the chance, I would love to have her back as my OB. read more

i LOVE alice!!!! She's definitely more cutting edge than traditional gynecologists and is really up to date with the latest news/studies on vaccines, birth control medication etc. she is extremely caring and straightforward. she genuinely cares about your health, beyond OB-GYN issues. I had some concerns with my dry skin and anxiety, and she offered me suggestions/help with her medical background. She explains things very clearly and never pressures you into doing anything (my old gyno pressured me into the HPV vaccine and my insurance ended up not covering it...yikes.) I HIGHLY recommend her! read more

As a health professional myself, Alice has consistently been an excellent clinician. I was unable to get an appointment so I booked one with another NP. I messaged her through the Sutter Health messaging portal to see if she could answer some of my questions before going into my exam with the other NP. She immediately had the appointment scheduler call me to squeeze in an appointment with her the same week. She could have easily handed me off to another NP but instead took the time and her staff's time to make sure I could be seen. She has always answered all of my questions with concern and compassion and is quick to respond through the Sutter Health messaging portal. I HIGHLY recommend her! read more

I saw Alice for my annual women's health checkup (ie checking the breasts and vagina for unusual lumps and checking for STDs/STIs). The first time I had this checkup at the Tang Center, it was an ordeal, but with Alice this checkup was fast and comfortable. She was very professional and knowledgeable, and I highly recommend her to anyone. read more

Alice is a great RNP. I went in for a gynecologist appointment. She was very attentive, very responsive, and very caring. She actually cares about her patients and doesn't try to do something extra if you don't need it. Even when you leave a message for her to get back to you about an issue or for questions, she responds within that day. One of the best doctors I know. read more

Alice is wonderful. She did Reki on my tummy after an exam. Where else can you get such a well balanced GYNO exam with in Western Medicine?! She is fabulous. read more

While I have only been seeing Alice for about a year, I have been absolutely THRILLED with how amazing she has been in helping me negotiate a sometimes complicated network of providers. She actually picks up the phone, talks to me (and remembers who I am!!), and advocates for me when I need help. This is more than I can say for any provider I have ever had. She is also knowledgeable, respectful, and communicative. I cannot recommend her more highly. read more

I have been seeing Alice for years and love her. She's got a great beside manner, she is quick and painless. Even when my insurance changed I paid extra to stay with her. She is that good. read more

Alice is amazing! It was a pleasure to have an appointment with her. She gave me very valuable recommendations and was very friendly. Alice Cannan is absolutely the best! She is 100% professional!!! read more

I love Alice! I saw her for majority of my pregnancy up until the last few weeks. I only started going to the doctor because I wanted to start seeing the person who would be delivering my son. But she's very sweet and real. She answered all my questions no matter how crazy or stupid they were. As a first time mom I had a ton! She was patient during ultrasounds, she took the time to tell us what was going on and she never rushed through any apts. She also has the most soothing voice! I even asked her to be in the delivery room just because I knew her voice would help calm me. She's amazing! I had to move because of my husbands job but if I were to have stayed I would definitely continue going to Alice. She's amazing! read more

Have been seeing Alice for years now. She's fabulous. Couldn't get better care. read more

I've seen Alice for over 10 years. She's thoughtful and caring, and actually seems to remember me from year to year! She makes an uncomfortable experience as comfortable as possible. She's easy to talk to and gives great advice. I've had many health challenges and she's open to some of the more "alternative" things I've tried; other medical professionals can be snobs about acupuncture, naturopathic medicine, etc. but not Alice. Her motto is: If it works for you, great! When I've had emergency issues, I've been able to get in to see her quickly and even left messages on her voicemail. She has personally called me back, which is unusual these days. She's gentle, kind and funny and I'm thankful I found her all those years ago. read more

I love Alice! I have been seeing her for several years. She is so kind and always takes the time to talk to me about everything-she never seems rushed. But I also never have to wait long to see her. Highly recommended. read more

Finally! -- a knowledgeable, lateral-thinking practitioner I can talk with about "this time of life." She was patient and attentive to all the many nuances of my situation, and gave me great advice. I feel like I have a plan of action, and am in trustworthy hands. I am so happy to have found her. read more

She is really great! I only had her once, but was really impressed with her bedside manners, her willingness to answer to all of my questions in a competent way. She made me feel really comfortable and gave me a very competent but approachable impression. read more

Alice is the best! She is relaxed and kind, straightforward but caring, and super supportive. She never rushes you, and provides you with information so that you can make your own decisions. She is also super responsive via email. Love her! read more