I went to this clinic for a women's Pap smear exam. Not having insurance, I called several clinics for pricing prior to scheduling. FPA provided me the cost over the phone, at which point I scheduled. I paid in full at my appointment, only to receive a bill a few weeks later for over $200 for lab tests- a fee that was never mentioned over the phone or in person. Had I known this charge, I might have went elsewhere for my appointment. I called the FPA clinic for help and have had multiple employees say they would help, and then have no follow up and changing stories with each employee I talk to. As a patient, they failed to disclose all fees and then failed to resolve the issue- mentioning responses such as "that team member who told you they resolved the issue was fired recently". Horrible care - I will be reporting the clinic and do not recommend anyone coming to this clinic. For the patients who come here and do not know how to advocate for themselves, they would unfairly be out hundreds of dollars. read more

I'm an individual with disabilities I requested multiple times that a secondary party be present because my disability requires another person to take down information for me at times. They weren't too thrilled when I tried bringing my husband back with me, we're out of their way multiple times to prevent that. In doing so I ended up receiving the incorrect information and improperly dosing a medication to myself because I did not have someone to aid me. Point of this is don't come here if you need any kind of ADA related support or if you are married they are not particularly friendly towards individuals with these circumstances in my experience. A report with patient advocacy will be filed, there's nothing in this business or medical facility can do to morally retract their actions, when I was able-bodied I myself worked in healthcare and I would've never treated anyone with disabilities like this. Overall I did not feel listened to I did not feel seen and I did not feel like my health concerns were taken care of appropriately. Thank you for hearing my feedback. read more

They are really sweet ladies that work hard and try to get everyone seen, I understand it can be a little wait sometimes but I owe FPA so much. They helped me abort and I was very scared and probably would've been a single mother right now and because of this resource I am able to learn and grow and continue my life. I can't imagine my life without FPA. I come here for my papsmere and birth control. They just have so many patients they have to see. So give yourself some time to be seen. But always good care when I come here. read more

I went early in the AM at 8:10am. I saw attended timely. Everyone at the clinic was very nice. Grace was very thorough In all my concerns and questions. Thank you for a good experience. read more

The people in this place are outstanding. Really wasn't expecting the level of professionalism, sincerity, and care that was received. Would recommend to anyone looking for their type of services. I truly wished they all were located in a newer building because it smelled stale in the lobby. They deserve a much better office! read more

Awesome lady's there! Very attentive! I have changed this to my primary care now!! Check them out!

I'm really glad , I found them. For months Ive been calling around and seeing Dr.s about feeling abnormal symptoms and missing my period. I kept telling most of the physicians that a history of large fibroids run in my family. But Doctors I seen prior wanted to do a physical on me, just issue me medication. One Dr suggested I had a gluten allergy! Even though my cycle was missing and I had feeling of fatigue, nausea and cramps! Luckily I found them and explained my symptoms. They weren't too sure I had fibroids Either but I requested an ultrasound and they obliged. Sure enough a large fibroid was found . So I'm thankful they didn't refuse my request. I'm glad they have services like this available. As for the regular doctors I've seen prior, didn't even want to bother to check. read more

What a great choice coming here. They took great care of me from start to finish very efficent and super friendly staff. I am so glad that this place is here. I got all my physical checks checked and feel great about it. They helped me get health insurance I applied at the office and was approved for 1 year insurance which coveted the visit today. Thank you to all the ladies from the receptionist at the front desk to my doctors who checked me. I really appreciate you all. read more

First time coming here was the best ever second time coming. Here was the worst ever waited over an hour and a half while I came early to my appointment other patients were saying before me after they came 30 minutes 40 minutes after me. Sadaph is super friendly just need to be more punctual playing with people's time is not OK when people have work. Other than that the staff is super friendly and don't have problems with booking appointments read more

Had an 8am appointment and didn't really get seen until closer to 9am, paperwork and processing my insurance took awhile and seems like they weren't all entirely ready for me but it's okay! The ladies at the front desk are very sweet and helpful. The NP Debbie was amazing! She removed my nexplanon and was great at conversating and distracting me during the process because I was anxious, she was able to get it removed in less than 5-10 minutes. Felt no pain other than the local anesthetic injection. Overall, I would come back here if I decided to go back on birth control. Highly recommend. read more

Very helpful and kind staff, the provider answered all my questions and made me feel comfortable. The rooms also were very clean!

Getting an appointment was super easy and I was able to schedule for the next day. The employees we curious and respectful. I received excellent care. read more

the ladies at the facility were more than nice. All my questions were answered and concerns were put at ease. I was extremely grateful for the services provided by this facility. I felt guilty but all that went away with the treatment of the ladies. Thank you again read more

Ive always been insured with Kaiser and I've hated it. My new job benefits hasn't kicked in yet so I was researching women's clinics and FPA was able to get me in incredibly fast. I had to pay out of pocket but it wasn't an insane amount for the service. I was able to work with both the front desk workers and they were very knowledgeable and patient with me filling out the forms. The wait was long but that's at ANY office you go to lol. My NP was Aeisha and she was absolutely amazing. She made me comfortable the whole 5 minutes of our session. I would definitely recommend FPA for women's health needs. Parking wasn't too bad either so that's always a plus! read more

Always friendly always careful always caring!!! I love all the staff here they always make me feel welcomed and they actually care about your health read more

Sotera is amazing . Everyone in the office is wonderful actually . And the Doctors are more than informative. I love this office !

so I haven't done yelp in a while, but probably about five years ago I stopped going to Planned Parenthood, I'm sorry to say I always had a bad experience. The girls always seem to be very rude and when you're dealing with your health, that's not something that you should encounter. After my first visit to FPA women's health I have been a loyal client. The staff is amazing. Every person that has ever helped me for the last five years have always gone over and beyond great service, clean efficient, and so friendly and compassionate. now that I have a one-year-old son sometimes I need to take him with me. everyone in the office is always so help. thank you FPA! read more

The whole office was amazing. They made me feel very comfortable and I didn't have to wait to long.

accessible location and parking. Extremely clean and the NP that did my nexplanon was super nice and informative. i will continue to come to this place for female care. read more

The staffs was super nice and friendly, they was super helpful, they really care about their customers, and the place is super clean

I have been waiting for two and a half hours and still no doctor has helped me for my nexplanon removal. I keep having to run up and down to fill my meter because they keep increasing the time but only telling me when I go ask them myself. Very disappointing to see how this place is run. Update: The removal process took less than 5 minutes. The woman did an amazing job however and the nurses did apologize once I was about to leave for the long wait. I will return again in the future. read more

Professional and very knowledgeable Tiana made me feel relaxed and nit judged and all the staff made me fell like I wa at home

Went in for a simple check up on a skin irritation issue I'd been having from a previous wax appointment . I waited maybe 10-15mins before my name was called. Just for them to make me drink water for over an hour until I could provide a urine sample. I wish I could've just gotten seen and then after force myself to use the restroom. Clearly I'm aware that normally you provide a urine sample but, my god, I had to walk out and ask what was taking so long for me to be seen and it was because I couldn't provide the sample. My appointment was for 845am I arrived at 838-840ish, I was seen at 10:10am for literally like 5mins. The NP kept over talking me wouldn't let me fully explain what was going on, I had pictures of what things looked like when it first started and her response was, "I don't need to see, I've seen it all." Highly unprofessional. Finally, I thought I'd be able to get a word in and explain my timeline of things and I was then cut off by her and told that I should no longer get waxed, if I want hair removed I should just get some clippers and trim my own hair and that she doesn't recommend shaving either! She then went on to tell me waxing isn't good blah blah blah. I could literally scream I was so annoyed. Lastly I pulled out my phone and showed her photos anyway and her response to me was. "OMG that looks extremely painful, yeah wow." Like wtf & it's literally just minor skin irritation from a product change my waxer was using. She completed the test I was given I asked about how long for results, she then said, "Oh about two weeks and if you don't hear from me, give us a call." Then she said she send medication to the pharmacy, didn't say when, how long before I should I pick up nothing. Once that was over she kept telling me I was all done and to put my pants on to leave as if I was being rushed, mind you she's sitting in a chair directly in front me and telling me to get up to put on pants. I'm just completely over the whole situation and the experience I just had. I'd never come back to this location for anything. read more

The health care workers were all very kind and considerate. I brought my significant other along with me, and they were mindful of them and made sure they were comfortable. They also checked in to ensure that we were okay after the appointment, and went above and beyond when I wasn't feeling well. Would highly recommend this place! In addition, the nurse practitioner was well spoken, kind and knowledgeable. read more

I wouldn't recommend this place to my worst enemy. If you get a huge bill after service DO NOT PAY IT - you should call and verify. This place is a joke. The billing department feels like a scam. They send you high bills and just hope people pay them. Then make you deal with calling your insurance, calling them, back and forth for months until they finally say "Oh ya sorry we need to adjust it it was wrong." After months of dealing with this, back and forth email/calls to them and my insurance. Magically it goes down to 160. They say they will send me a bill, the next one I get was STILL wrong. (Over 300). Call back, deal with more crap. Oh sorry will send you the right bill. The right bill finally comes but I leave the country for 2 months now I get home and try to pay it - and it's in collections. So now I have to deal with this place again. It's an absolute joke. Don't go here unless you want to deal with hours of billing pain that you put in YOURSELF, followed by it going to collections anyway and totally screwing you over. I also reported them to the Consumer Financial Protection Bureau for false billing. I received several bills over the past 9 months, and each one was a different amount. Do not stand for this if you get billed incorrectly! read more

Felt at ease as soon as I opened the door. My care coordinator, Serena was the best of the best!!! I was SUPER NERVOUS before I got there and the entire staff put me at ease. All of my hundreds of questions were answered with thoroughness and warmth. Allison, the NP was the most professionally laid back medical professional I've encountered in a while. 100 stars for the entire staff at FPA Ventura!!! read more

I was able to get my refund back after several months. I still recommend this practice but would suggest that they not require patients to pay upfront in full before insurance coverage can be verified. P.S. They are an in-network provider with my insurance. read more

Reesha. Is a very wonderful person very helpful and smart; interesting as well! She's a great person to keep in the office don't get rid off Reesha! Marla too ever since I came here. I love y'all! Thanks for your support and work your hard work pays off. Thanks for your help again. I just have one question!!!! "Reesha do you love meee??? Are you riding ???" Lol. Thanks FPA WOMEN! A read more

This place is great it's all women working here so no shame in anything Vanessa and stephany were great.

I'm so glad I'd chosen this clinic over all the others. The entire staff was professional, super sweet, and welcoming. I was due for my annual and NPs Lorie and Kelly took great care of me! They'd thoroughly answered all of my questions and then some. If you're in the area and are in need of a clinic, I would highly recommend this one! read more

Love this place! Come here all the time to get check ups! They are always so helpful and kind. Very informative as well!

I do not have the mental or physical energy to write out the full review I want to, but for now I need to at least get something out there. I have been diagnosed with PTSD after my experience at this clinic. All I can say is I feel very mislead by the reviews out there. None of what I read on here was true during my experience, both times I went. Of course everyone's experience is different so I truly hope all these positive reviews are accurate for those women but just go with your gut and be cautious... read more

These folks are excellent - I got in for an appointment within a couple days for my annual. Office staff is polite. There was a short wait to be seen. Lorie (lab) is thorough while being super efficient and makes you feel comfortable. Non-judgmental, good listeners. They take Covered CA blue shield and Medi-Cal read more

Nurse Isabel and her whole team are AMAZING. They are good health care professionals and you will be in good hands with them. Women in SF and the East Bay are lucky to have this place for affordable, decent necessary health care for women. Thank you guys read more

I recently came here and I just wanted to say that I didn't know what to expect and I was very nervous for many reasons. The receptionist was nice and greeted me which was very welcoming. When I was called inside, everyone was friendly especially Reesha. She explained the procedure very well and answered all my questions. She even went above and beyond to call me a couple of days later to check on me. I love knowing people in healthcare really enjoy what they do and care about others. read more

Highly recommend this clinic. The doctor is friendly . Upon first impression was how helpful and comforting the counselor /nurse there is . I believe her name is Reesha . Before even coming in , she answered my questions and concerns. She's extremely patient and Listens to your concerns . read more

They had me waiting over 2 hours just to go back and see the doctor. I went previously to another facility and I was in and out within an hour. The office in Oakland needs to really improve on their skills to get patients in and out faster. Their communication skills are also horrible, not once did they let me know they were running late I had to go up to the counter to find out what was the hold up smh never again will I come to this office read more

I've been going through a lot the past month they have been so incredibly helpful with all my health concerns. The staff here are very attentive and caring making for such a safe place. Not only have I received help, but I've also learned a lot as well. I couldn't recommend this place more. read more

Great care . I really felt cared for. great place to go if uninsured and worried about medical bills . I am now hopeful . Everyone was super nice. read more

This place provides amazing servuce in a wonderful clean environment. I highly recommend it to anyone who needs any type of services they offer!!! read more