If I could change the rating it would be a 10 Star rating!…read moreWe contacted Susannah Tomlin regarding taking a cruise on Viking from Rome for 7 days. After the cruise, We wanted to rent a car and drive through Italy, see Pompeii, drive to Barcelona, Milan, Florence and Tuscany and Valencia Spain. In addition we asked her to book a gondola ride in Venice and we wanted cooking classes in various Italian locales and in Spain. We learned how to make Paella in Valencia at a country retreat outside of Valencia. The hotel accommodations were outstanding, each place we visited had breakfasts included in our hotel stays. In Madrid there was a change in our travel dates that the hotel did receive. We contacted Susannah by message on the mobile application Viator. She took care of the change in hotels immediately and sent us confirmation on the hotel reservation. She found a gorgeous villa in Tuscany where we had outstanding sunsets from our second story spacious living room, bedroom with a huge bathroom suite!! We went on a truffle hunt, learned how to make stuffed raviolis and we were treated like royalty at every hotel we stayed. Susannah did an Exceptional job coordinating our trip, from airfare from Los Angeles to Rome, to Milan to Barcelona. The pickup of our rental car at both locations was seamless! Driving to each of the hotels in Europe and trying to find parking for our car was not necessary. She picked hotels that had parking garages that the porters took the car and parked it until we left. We highly recommend Susannah Tomlin, she is taking care of our next trip in May 2025! She is an outstanding travel agent!!

TL;DR - Anita Kayekjian is the WORST travel agent you will ever encounter. This was, without…read moreexaggeration, the most appalling experience we have ever had with any service provider. Anita's unprofessional behavior, explosive temper, and outright disrespect throughout the process were absolutely unacceptable. AVOID ANITA AT ALL COSTS. Working with Anita was an ongoing source of stress and dread for our entire group. From the beginning, Anita made repeated errors and failed to provide critical details to us. When we would reach out with any questions or clarifications, she was immediately frustrated and would answer with an attitude. Unfortunately, we let these early red flags slide and continued working with her. But as soon as our initial deposit was paid, the very low level of service that she was providing completely disappeared. She became increasingly impatient, defensive, disrespectful, and hostile. Our questions were treated as annoyances. Requests for very basic and necessary information were met with a condescending attitude. Communication was all over the place--sometimes we were bombarded with irritated back-to-back texts and voicemails, other times she would vanish for weeks, only to respond with frustration on our first follow up. The most disturbing aspect was Anita's explosive temper. As we neared the end of the process, she became less concerned about hiding her agitation and disrespect. Our final list of questions triggered a series of rage-filled phone calls from Anita. She called us several times yelling inappropriately at the top of her lungs, saying belittling and disrespectful comments, and using an extremely angry and hostile tone that was completely uncalled for. After that, we reached out to the company to switch agents. Unfortunately, they said we couldn't switch agents after booking; but one of the agents offered to act as a liaison so we would not have to deal with Anita directly. We also provided feedback about our experience to the company directly; however, since Anita is apparently an affiliate/contractor (not technically an employee), they said they could not hold her accountable for her actions. This wasn't a simple personality clash or a style mismatch. Anita completely failed to show a basic level of decency and respect, emotional regulation, and professionalism. No one should ever be treated the way we were treated. I'm sharing this review so others don't have to go through what we did. We will not be recommending Anita or this travel agency to anyone.

Be very careful when you deal with this mon and pop company, they are every thing is non refund…read moreable, I mean every thing every thing non refundable, they book hotel with experian.com pay for cheap non refund able room, then they wouldn't tell you!! I do have very very bad experiences with this travel agent, if I can give them a minus star I would do it, terrible company, irresponsible company, I want file a small claim against this company's but it is not worth my times and energy for few hundreds dollar!! If you give them any money think "NON REFUND ABLE", they would take advantage of senior people like me without blinking of the eyes, I am so disappointed it, when deal with this horrible company!! following picture is what travel agent call city view In Ho Chị Mình City in Việt Nam.

Cali Travel has been wonderful. They've been very helpful, concise and extremely responsive…read more Especially Han. She's been a delight to work with. I highly recommend Cali Travel for all of your travel needs!

Jin Travel's Visa application service for China tour is very economical and efficient. They save…read moremy time (to go to Downtown and fall into long waiting line) and money. I also reserve air ticket with them, their agent is professional and considerable which you cannot get the same service thru other on-line air ticket service. However, the price is still competitive with on-line service companies.

This is a retroactive review and shout-out to the fantastic team that helped me during the…read morepre-pandemic era with my international business trip to China and passport renewal. As the trip was fairly last minute, I did not have a chance to stay on top of my passport. And so I engaged 123 Travel to help me with expediting the process. Their fees were reasonable and they were knowledgeable and professional in everything I needed to prepare for my first visit to Shanghai. They also have a courier service option to deliver the passport to me in person, though I did not opt for that as it wasn't THAT last minute. Otherwise, I would have. Glad to see this agency survived the pandemic years. The very nice team at 123 Travel had gotten me out of a jam. They are established enough to be on the radar of the Big4 cpa firms and it showed. Anecdote: they are bilingual in English and Chinese

Willy did an excellent job in managing the booking for our 12 night Italy ,…read more Turkey and Greek Islands Tour on Celebrity. She booked us a great room midship on the Edge. Willy was really responsive to our many questions as we do not normally go on cruises. We can tell that she is very experienced and knowledgeable travel consultant. Thanks to her we have booked a future Celebrity cruise to Asia.

Albert has been my go to guy for any travel booking needs…read moreHe's been very helpful, with International or domestic flights for our family. I totally appreciate his help and goes above and beyond. I highly recommend his services.

I've used Albert before on a few occasions and he was fairly responsive and helpful. BUT that was…read moreuntil recently when I referred my mom to him for some information. My mom wanted to travel through South America, down to Argentina and then hop on a cruise to Antarctica. I've always seen deals for cruises to Antarctica from Argentina. So I had her call Albert for some advice on this type of journey. To my surprise, my mom had a terrible phone conversation with Albert. Not only was Albert rude to her, he criticized her for supposedly confusing him with her questions. The most shocking part was when he questioned why she would travel to Antarctica and that it was super hot! Um, really? I have no idea why he would think Antarctica is hot. Last I checked, it's -24 degrees Fahrenheit down there! And this was just the tip of the iceberg (pun intended). He then proceeded to tell her that he was really busy and that she was wasting his time. Told her to just go to his office instead. I understand if she's not a customer and just a random caller with questions. However, she was a referral from a customer. Even if she was just a random caller, why be rude to the person? The whole "Antarctica is super hot" comment was just perplexing. A travel agent made this comment...a travel agent. And to make her feel stupid for asking about cruises to Antarctica was unnecessary considering these cruises DO exist. The poor treatment of a referral from a regular customer was very disappointing. Needless to say, I'll be searching for a new travel agency.

The only notary our family and friends call! NH is fast and professional, got my documents…read morenotarized and recorded in no time. They have taken care of us from a variety of documents ranging from power of attorneys to affidavits, to translations and apostilles, to travel forms. Their notary service operates mobile 24/7 which has been SO helpful for urgent calls. They have reasonable pricing for the outstanding work quality. Also, their office is very nice and clean, with a cool venue for couples looking to tie the knot, same-day marriages are another service they offer. The owner also mentioned that they've recently added a travel desk and finance desk. This was cool because it saved the extra step of finding a trustworthy and reliable service for travel, and my family travels a lot. Overall, very pleased with them thank you Notari Haus! Always a pleasure working with you.

I've being booking all my travel needs with Jessie since 2016 and she's nothing short of amazing…read more She has gone above and beyond anytime I needed last minute arrangements or booking future trips. She's very hands on and attentive, if there's an issue with anything, I can always relax knowing Jessie can handle it and get it resolved in a timely manner. We've booked rental cars, hotels and long distance trips with her and we've been 100% satisfied every single time. She's very open with you about what options are available and always looks for the best price! We will continue working with her for all our future travel needs! Thanks Jessie for always having our best interest at heart!

Happy Gal Travels was amazing while helping us book our Royal Caribbean cruise. She got us the best…read morerates and checked in with us from start to finish. She is also very down to earth and listens to what you want. Will definitely be going back for our future trips!

My fiance and I booked a trip to South Korea and Japan last year with Charming Travel Destinations…read more We had the privilege of working with David, who kept in contact with us from the initial booking until we went on our trip. David was amazing! He is very prompt, professional, and helpful, which helped to put our minds at ease taking this tour (which was a first for both us). Our entire trip occurred just as planned. We participated in all of the events/activities planned at the locations on the itinerary listed on their website. If there are any changes, they will email you an updated itinerary or the tour guides will update the tour group the day before or day of. The hotels included in their tour packages were just as described. They were clean, well kept, and cozy. The hotel staff were amazing as well. As stated on their website, some meals are included. A buffet breakfast is usually included with each hotel stay. Lunch and dinner may or may not be included, just double check your itinerary. Our tour guides for both Japan and South Korea were amazing! Han is hilarious, personable, and very knowledgable of both Korean history/culture and American culture/history. Oba-san is very respectful and also very knowledgable of Japanese culture/history. Both were very unique, interesting tour guides that kept our tour group together and entertained. I wouldn't mind booking another trip with Charming Travel Destinations!

I would like to recommend this tour, from the beginning Davis was so nice and He helped us to pick…read moreeverything, David was a very good help. I called him many times and he always answer in a good manner. He always was telling us in detail about this tour. As we arrived to Osaka, our guide Brian was waiting for us. We were very lucky to have him as our guide. He was very professional, nice and responsible. we had a very good time, we were a group of 5 and my husband and my kids enjoy all the tour. The hotels in Osaka and Kyoto were plus, the one in Tokyo was very well located but the room very small, that was the only complain that we have. The tour was very well planed and very organize as we were a big group. Brian always was on top of everything and everyone. All the places that we went were the main places to know. Thank youDavie and Brian, We hope that you will get a kudos for you job as it was very well done, above we were expecting.

Quick service. All the maps I needed for travel recvd and extra guide to best spots and lookout…read morepoints. Customer service was amazing ...

There are numerous benefits to being an Auto Club member. One is being able to take care of DMV…read morerelated issues. Auto Club offices are nicer, and the wait time is short. I recently came here for that reason. This location has two stories. Membership is upstairs and travel, insurance, & DMV are downstairs. The young lady at the front desk greeted everyone with an enthusiastic welcome. She was so sweet. Jake assisted me with my paperwork. He was friendly and helpful. *2.4% fee for credit cards *Parking lot entrance is 1st driveway.