St Leonard CHI Living Community, there are not enough words to describe how happy we are with this…read morecommunity! We placed my mother, who has dementia, in traditional assisted living in April, 2020, during Covid. Before welcoming her with open arms, they had her room all set up with her personal belongings so she would feel at home when she arrived. Our deep gratitude goes to Nikki Vawter for this. She is an absolute Angel! The nursing and caregiver staff are absolutely amazing, warm and giving! During Covid she was kept safe and continually tested. Also during Covid, Nikki was able to FaceTime with mom's children as we were not able to visit at the time. Mom is so happy and content. She is a life long faithful Catholic and a social butterfly! She is able to go to the beautiful church any time she wants, as well as socialize with the other residents. And she loves the numerous activities! We very highly recommend this facility for any senior needs, from independent living to nursing home care!

I've visited St. Leonard multiple times over the last 5+ years. The campus is beautiful and the…read moreresidents and staff always approached to welcome me. In striking up conversations with them, I heard plenty of unsolicited positives--lots of on-site activities and off-campus trips for residents, a beautiful wellness center with a pool, restaurant-quality food, well-maintained grounds and flowers, good employee benefits and great co-workers, and very helpful staff that put residents' care first. If I were looking for independent or assisted living, I'd sell my home move there in a heartbeat! Kudos to St. Leonard's entire team for making everyone feel so welcomed.

Super disappointed in day hospice The assigned nurse told my…read morefather they can't keep going out to his house for a call and he had only asked that once!!! They underestimated how ill he is. Wouod NEVER use them again. Diidnt care for the social worker either. Not kind!

Christa Hrovatic, Antoinette Booker and all of the caregivers at Day City Hospice that have…read moreprovided care for my mother have done an Excellent job! They are competent, compassionate and caring. Management opted to change vendors and the quality of medical supplies provided after the change was vastly inferior. However, Antoinette went above and beyond advocating for better quality; helping to ensure Day City patients get satisfactory & effective supplies.

this staff is amazing. with all of the jobs, titles and disciplines associated with a facility like…read morethis it seemed to run smoothly. very smoothly. My mother lived in the Independent living section for a number of years and transitioned to rehab after a fall. The Brookhaven staff was extremely compassionate and receptive. Thank you one and all for your dedication.. special kudos to Lucas, Mallory and Emily. your help and guidance insured a peaceful and caring last few days for my Mother. thank you.

If I could rate a Zero I would. My mother was there for PT…read morerehab for a broken leg/hip. One aide, Amy, was fantastic. The care beyond her was atrocious. In less than 48 hours my mother was taken, by ambulance, to the ER for shortness of breath. I stopped by one week later to give them an update to find her room cleaned out & her belongings boxed up! We never rec'd written notice or a phone call re: "bed hold", which I am only now familiar with. Now the staff & administration are lying trying to cover their tracks because they did not adhere to the state standards and requirements. The food, when delivered to her room, was ice cold, inedible. The evening aide turned the a/c, in her room, to 62 both nights. That was the care she got overnight. I do not recommend Cypress to care for your loved ones.

Hi it's been four years since I was at this facility for rehabilitation after a car accident. I…read morehad broken my neck and needed slot of rehabilitation. There was a young guy who came in every night before leaving who washed if I needed anything before he left for home. I can not say that there wasn't a person who wasn't caring and nice. I can only speak of my experience there and I was so thankful that they got me strong enough to go home. Also the family must stay involved with your care. At any nursing facility it's a must. Thanks to all who was involved of my care. The food was okay. If they had something that I didn't care for they offered me something else. I suggest that if something is going g wrong get in touch with the owner.

They provided my mother with the best care possible. She was treated with kindness and respect by…read moreevery staff member, and it was clear that her well-being was their top priority. The therapy team worked wonders--helping her regain her strength and return home in no time. I'm incredibly grateful for everything they've done for her.

This place is TERRIBLE! I don't even know where to begin. They are not a 5 star please do not…read morebelieve that. My grandfather was there for 6 months and it was the most horrific experience My family has ever been through. They are EXTREMELY short staffed. They had 2 aides to 30+ plus residents many times, they use agency staff which are always different aides and nurses , and they have no clue what's going on. We had to BEG for my grandpa to get showered. I called the D.O.N on a weekly basis to ask when he would get his shower and nothing ever changed. My mother started giving him his bathes along with all his personal care. My family was with him 12 hours a day and he still did not receive proper care . He would be left in soiled diapers, we would put on call light and would wait 20+ min and finally just did it ourselves. This place is terrible. My grandpa fell one night they never called us we arrived at 6 am and he was sitting in the hall naked bleeding profusely like it was no big deal. He needed stitches and had pneumonia when he arrived at hospital . Residents are neglected here. If you plan on putting your loved one here and you can't monitor their care 24/7 then don't expect a long term stay. There was one nurse Angie 2 aides one very short hair and the other black hair with tattoos that my papa loved and one dietary aide we really loved so much, the rest of the staff is horrible. My grandfather past away in the middle of the night a couple weeks ago which has been traumatizing for our family. We saw him at 7 pm and at 3 am they called and said he passed away. Only explanation we got was he had been throwing up, again no phone call to report the illness. The only thing we have come to terms of is that they must of had him laying flat on his back and he aspirated when vomiting. Since he passed we did not receive one phone call from anyone there not the administrator, D.O.N, no one to say sorry for your loss or check on us, goes to show these people are there for money. They could care less about the residents .. there were so many errors. We caught a nurse red handed giving him whole pills when there was an order for crushed only, she admitted to have been doing it for days and he had pneumonia that week he had the fall which could have easily been from aspirating the pills .. Same nurse was back in his room next day with an attitude . My mother then would not allow agency in his room at all due to all the errors. Please just do you research . Yes the building is clean and remodeled but everything else is terrible. I know things can sometimes be unbearable or hard to keep sick loved ones at home, trust me This was the hardest decision our family ever had to make and my mother stayed with him 8 hours every single day he was there, but please research thoroughly before making your choice if you have to go this route and check on your loved ones

Great care for my brother as he lay dying. Very compassionate people. I very much appreciate how…read morethey treated me and my mother as well. They gave him a fresh shave and a haircut. He looked so much better. Now that this is all over, they keep sending me appeals for donations in the mail. I'm not in a position to give and each mailing opens those old wounds from his death.

Well... it's hospice. It's hit or miss with the personalities of folks at the desk. I guess they…read moreare referred to as 'security' but sometimes they are super nice, and at times they are not. It really would depend on the kind of day they are having. Place is like a maze at 1st but once you get oriented you can make your way around just fine. Lots of cool little nooks and rooms to make the place feel special. My personal favorite is the garden room. The staff are usually very personable, thoughtful and very friendly. The number of times I've been here it seems like my friends and family are well taken care of. I don't go daily so I cannot attest to the daily regiment of eating, moving and cleanliness. No desire to ever go back, it's just not a place that gives me 'good memories' of my friends but the facility takes care of the needs of others so there's that...

If I could give them no stars I would. The doctors are awesome. However, the staff at the office…read morein Huber Heights did not meet up to my expectations. I had an appointment for my mother who is 83 years of age. I had to reschedule for 2 weeks later. I asked if she needed blood work done again since we rescheduled. Olivia at the front desk told me no since the appointment was only 2 weeks away. We get there and she did not have her down for that new date. She said it was for a month away. If that was the case she would had needed new blood work. My problem is that she didn't bother to see if any of the doctors could take my mom that day. She just said "we don't have her down for today". For those of you with elderly parents you know the effort it takes to get them to an appointment. I also took off work. But the main problem was that she only needed someone to go over her blood work and she refused to ask if they could squeeze her in. My mom has to prepare hours beforehand to get dress and get to appointments. She wasn't pleasant and had no empathy whatsoever. If I didn't like the doctors there, I would certainly never go back!!!! Very disappointed.

Was referred here by my Primary Physician was having urinary frequency as well as abnormal…read morecreatinine levels. Have had a history of hypertension for some years never found the right medication combination until Dr Eze made some changes in my medication regumin. Now B.P. is stablized. Dr. Eze is a very thorough physician genuinely interested in your well being. Rarely have to wait long upon arrival which is surprising considering how much time he devotes to his patients.