If you want your loved ones to be taken care of In a loving way, NEVER CONTACT VISITING ANGELS…read more With an Office administrator in Centerville, Ohio who does not return phone calls from their clients or conduct themselves in a professional manner, to a caregiver who gave my parents a parasitic skin condition, the care and attention they received from Visiting Angels was deplorable. My parents were "fired" by this agency with a letter that had very little real content as to why they were no longer able to be clients. My 87 year old parents were told they had two weeks to get replacement care, but in reality it was nine days by the time we received the letter. As a result, we were left frantically scrambling to find replacement caregivers to deal with my mother who is completely immobile. There was never a warning, conversation, or suggestion as to how we could improve the situation. As a resident of Centerville, Ohio, I will certainly never recommend this agency to others looking for home health care.

I wanted to share my gratitude, and recommendation of another locally owned small business, the…read moreVisiting Angels of Dayton. Several months ago, my wife & I planned to attend a Celebration of Life in Creede, Colorado, for her best friend who passed away last year from ALS. She was a very close friend of mine, as well. A 5 day trip. ...However, I have been experiencing some medical problems lately, and 8 hours in airports & airplanes, & another 6 in a car made it impossible for me to go with her. I met one of the co-owners a year back, so we called them. They sent over a Care Manager, who asked lots of questions to make certain they could help. ...Despite the short notice and short term, they sent over 4 care givers for the 5 days to watch over me from 3-10 PM, my potentially most dangerous times. J,E,A & K were not just professional, but delightful people to visit with. ...Sure enough, the day before my wife was due home, I stumbled and fell about 8 PM. My Angel was there in 2 seconds, made sure I hadn't any serious injuries, and got me a pillow so I could take my time getting up off the floor. I cancelled the 911 call from my pendant. Just another nasty bruise, but had it been worse, she was ready. You don't have to be senior or elderly - call them if you need any help !

Don't, I repeat Don't use this Hospice! I enrolled my sister who has dementia and is in a nursing…read morehome. The nurse refused to give her a pain patch, wanting her to swallow pills instead, which she won't. Hospice refused to help her with her pain management unless she did it their way. The attendant was rough bathing her, talked sharply to her and also to me on the phone. The nurse told me if my sister didn't cooperate more, they would take her out of Hospice care which they just did without notifying me. Thank heavens the facility called me right away. Fortunately, another Hospice picked her up immediately. Having had family members in another Hospice previously, I was shocked by the treatment she has received. My sister is well liked by all the caregivers at the facility she is at and never complains about any of them, but she is terrified of this person. Do not let them care for your loved ones.

wow, wished i would have read some of these reviews prior to me and my grandmother signing her up…read morefor it. they sent her in to hospice house to get her pain medication right and she was to go back home with a plan. my grandmother never made it out of there! they never would let me speak to her always had a excuse as to why i couldn't. by the time my covid was up and was allowed back in - that night my grandma died. she was sickening drugged - my guess that is how they had her the whole time she was in there! i just can't imagine what she went thru - she must have felt abandoned! breaks my heart and my head hangs low to what unimaginable things took place there as they killed my grandmother! i am sorry grandma, if i had been permitted in this would never have happened because i would have carried you out myself! after reading on hospic and the crossroads hospic it is obvious there is a huge problem here. how can people trust them with a family member after reading my and others testimonies. sad.

Gentiva Hospice has the greatest staff! The nurses that come out for nurse visits are caring,…read morefriendly, and gentle with my mother inlaw. They are so helpful with advice with how to care for her. They also make sure we are stocked with supplies. The bath aides are simply wonderful. The office staff are pleasant and knowledgeable. I love my weekly tuck in call to ask if we need anything. We appreciate all these incredible people supporting us in our journey. Our family is so grateful for their services.

I am not usually one to leave reviews. However, I don't want this company to cause any more…read moreunnecessary stress to another family during an already difficult time. Our family hired this company for palliative care to help out after moving my grandmother into an assisted living community. They made everything sound so great and helpful. They made sure to tell us how they would keep in touch with the family regularly - and do all the things you would expect from a professional palliative care team. Nurses were never calling us to give updates. They wouldn't even return calls. I don't feel like the staff is well trained and I'm confident that this company is not run properly. They don't even follow their own policies. They don't follow through with things they say they'll do. And they seem to have no interest in discussing options with the family. Recently, we received a call from one of the nurses telling us that my grandmother couldn't swallow her water; that she was now at the point where she would not be given anymore liquids or food, and "that this is how the end stage goes". The following morning, we went to visit and sit with my grandmother. This is when we found out that our Nana was thirsty. She was asking for water and the staff at the assisted living facility "wasn't allowed to let her have even a sip". They said that Dr. Wen had ordered that she's not allowed anything by mouth. She had been up and even had a shower already that morning. She was having coherent conversations with the physical therapist and others who work at the facility. None of them understood why Nana wasn't allowed to have liquid and soft food. They had even ordered that she was to be taken off all her meds - except for pain medicine. The night before she was not allowed to receive any pain medicine. These were orders sent by Gentiva. I tried to call Gentiva to find out what was going on and why they weren't letting her drink - even though she was asking for water. I used the only cell number we had to contact their nurses. One nurse we knew had quit working for the company a year ago. She wasn't comfortable with the way it was being managed/ She is now working for a different hospice. Later in the day, a nurse from Gentiva tried backtracking; saying that they had changed the orders that morning so Nana could have food and liquid. They also said that they had ordered a chest X-ray. This was completely untrue! If they had changed the orders, it's obvious, they needed to let the facility know that. The chest X-ray never happened. We were there all day and there was never an order for an X-ray. It was so bad that even staff members at the assisted living facility were in tears. Nobody understood why the nurse (Brook) from the night before and Dr Wen had decided Nana wasn't allowed to have anything. They were also furious. It was clear that this wasn't the first time these problems had come up with Gentiva. We all agreed that this "care" was unacceptable. We immediately fired them. On a more positive note, the new palliative care company is already taking care of things that should have been taken care of long ago. Since I have to give this company just one star, I'm giving that star to pastor Jay. He is the only bright spot from this horrible company. He would visit with Nana every week and he would call to say how the visit went and how she was doing. I also find it interesting that they're changing the name to Gentiva now (it had been called Kindred Hospice). My guess for that change is because Kindred Hospice has gotten a horrible reputation in the last year. It also gets a D- rating from the Better Business Bureau Unfortunately, a new name doesn't change the uncaring way they deal with their patients. It doesn't change the way they ignore the family, and it doesn't change the lies they tell while they're desperately trying to protect themselves. Please look into another service for your loved ones.

Heartland Hospice was there to help care for my mom. The communication is wonderful and the people…read moreare awesome. I would highly recommend.

From the owner: Heartland Hospice Services provides hospice care to terminally ill patients wherever they call…read morehome. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients and families unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patients day, to make a personal connection and create memorable momentsmoments that enrich the lives of each of our patients.

The nursing home was nice, they really took care of me and got me back on my feet. The company that…read moreruns the nursing home also has a home health company, and that's when it all falls apart. they don't return calls, it's seems like they have no staff, and they didn't have the equipment set to my house like they said they would. So when I got home, I had no oxygen, I had to go to the ER one day after getting home, and now still haven't got a call back from capital home health. Never use these people, it might cost you your life

They provided my mother with the best care possible. She was treated with kindness and respect by…read moreevery staff member, and it was clear that her well-being was their top priority. The therapy team worked wonders--helping her regain her strength and return home in no time. I'm incredibly grateful for everything they've done for her.

This place is TERRIBLE! I don't even know where to begin. They are not a 5 star please do not…read morebelieve that. My grandfather was there for 6 months and it was the most horrific experience My family has ever been through. They are EXTREMELY short staffed. They had 2 aides to 30+ plus residents many times, they use agency staff which are always different aides and nurses , and they have no clue what's going on. We had to BEG for my grandpa to get showered. I called the D.O.N on a weekly basis to ask when he would get his shower and nothing ever changed. My mother started giving him his bathes along with all his personal care. My family was with him 12 hours a day and he still did not receive proper care . He would be left in soiled diapers, we would put on call light and would wait 20+ min and finally just did it ourselves. This place is terrible. My grandpa fell one night they never called us we arrived at 6 am and he was sitting in the hall naked bleeding profusely like it was no big deal. He needed stitches and had pneumonia when he arrived at hospital . Residents are neglected here. If you plan on putting your loved one here and you can't monitor their care 24/7 then don't expect a long term stay. There was one nurse Angie 2 aides one very short hair and the other black hair with tattoos that my papa loved and one dietary aide we really loved so much, the rest of the staff is horrible. My grandfather past away in the middle of the night a couple weeks ago which has been traumatizing for our family. We saw him at 7 pm and at 3 am they called and said he passed away. Only explanation we got was he had been throwing up, again no phone call to report the illness. The only thing we have come to terms of is that they must of had him laying flat on his back and he aspirated when vomiting. Since he passed we did not receive one phone call from anyone there not the administrator, D.O.N, no one to say sorry for your loss or check on us, goes to show these people are there for money. They could care less about the residents .. there were so many errors. We caught a nurse red handed giving him whole pills when there was an order for crushed only, she admitted to have been doing it for days and he had pneumonia that week he had the fall which could have easily been from aspirating the pills .. Same nurse was back in his room next day with an attitude . My mother then would not allow agency in his room at all due to all the errors. Please just do you research . Yes the building is clean and remodeled but everything else is terrible. I know things can sometimes be unbearable or hard to keep sick loved ones at home, trust me This was the hardest decision our family ever had to make and my mother stayed with him 8 hours every single day he was there, but please research thoroughly before making your choice if you have to go this route and check on your loved ones

Sharon and her team were absolutely amazing! They were extremely professional, caring, and very…read morehelpful with the transition process of our mom. We are extremely grateful they were taking care of her during her process and the final days.. we don't know what we would have done without them! They are a must hire!

From the owner: It's a challenge to deal with the declining health of an aging parent as the roles of adult and…read morechild are suddenly reversed. You want to make sure your elderly family member is happy, comfortable, and well cared for. As one of the top home health service providers in the Clayton and Englewood, OH, area, A Caring Companion, Home Health LLC understands the demands of caregiving. With quality senior home care from their highly skilled and experienced team, your loved one's health and well-being will be in good hands. A Caring Companion's seasoned staff of state-tested nurse aides has CPR and first aid credentials, but they also will provide nonmedical assistance whenever necessary. If your elderly relative's needs require more than occasional visits, A Caring Companion has access to medical professionals who offer 24-hour in-home health care. Clients suffering from conditions such as incontinence, dementia, or Alzheimer's disease will receive specialized services from A Caring Companion