This company will take your money and run! These people are equivalent to the Daddy who tells the…read morekids I'll be back getting milk and cigarettes, and then GHOSTS! Quality of work will appear to be great however as time progresses, and the materials begin to settle in, you will begin to see the defects on the sh1ty workmanship they provide. They will tell you they will cover workmanship yet, when it's time for them to do their part, they will be no where to be found. They will stall you. So if you are lucky to get a hold of them, ensure you lock in the date and time, and keep everything recorded so when the time comes you can protect yourself. They will send you a guy name Earl, he will tell you that they are working on getting things done for you that he cares for you blah blah , however when you show them how the walls look (refer to the pics I shared) they will "agree" with you and you will be told, let me check with the "boss" and see to make it right. Well that will be the story line you will get. I did however get some support from the gentlemen I just named, (not sure if it was because we were still months away from our so called workmanship contract) when I first moved here permanently, and time for us to install my washer the outlet was completely different from what it was originally with.c he did recommend me what to get and he ended up coming out to get that taken care off, again not sure if it was a front due to we still had several months left before that 1 year of new builders "warranty" . Fast track to today's date, after talking to the owner over the phone and me expressing how the people he contracted to do work on his behalf representing his name , was defected he himself said there was nothing he can do, I don't know if he even cared to see the videos I sent but as you can see in the pictures of the wall I shared, that looked like some folks from home depot did that wall who had not license to work on walls. Heck some of his own people told me that that wall was unacceptable. Anywho, not sure if I'm being petty or childish however I don't want for anyone to have to deal with what I'm dealing with. To be fair, my neighbor told me that he himself had the same issue with them trying to repair workmanship. He said it was like pulling teeth to get them to dos his stuff, what he did was opted let it go since the hassle was not worth it. When the Merrill's sent some folks to the house to repair the bathroom running boards about two weeks ago, and as of today the boards are not taken care off. I trusted their process and it appears that this company is not in the "building relationships with their customers" , how they have been in business for this long is beyond me. The companies reps they send to you will be sweet talking to you and buying time (from the experience and actions I have seen from dealing with them upon requesting the company meets their part of the bargain, maybe some other folks have had better luck but I'm expressing what has taken place in my situation showing the pics ) and will not be completing what they said they covered. Overall I would stay away from the Merrill's home improvement/building company. Had I known how they operate, I would have never trusted them. So please be careful and don't let get played by the GOOD COP BAD COP. All they are doing is buying time for themselves. They may be "affordable, but not worth the hassle!! Ensure your fellow veterans are fully aware of your in a leadership position ensure you inform Your soldiers who are looking into purchasing a home, to please ask who the builder is. When they are doing the walk through, please ensure to inform them not to take their realtors word nor the sellers realtors word that they have 1 year of warranty, if they see something wrong with the property looking into purchasing have them get it fixed immediately before they sign any contract! If You have any further questions or concerns do not hesitate to reach out. Good Bless and again this rating is for informational purpose only so you don't have to go through the hassle yourself or your soldiers.

Merrell Home Improvement enclosed our screened porch and repaired/rebuilt our existing deck. We are…read morevery pleased with the results. Mr. Merrell communicated with us every step of the process; the crew was polite and kept a clean worksite. We were not intending to address the deck, but Mr. Merrell took the time to investigate the structural issues and proposed a solution. Our positive experience with our new sunroom made it easy to move forward with the deck with Merrell Home Improvement. Highly recommend!

We've had EHI out to replace windows twice. They are fantastic to work with. Small company with…read morepeople who really care about the work and making sure it's done well. We'll be using them a third time to finish our window replacements.

I needed new windows on a rental. I contacted about 8 contractors. 5 responded. 3 gave me a bid…read more ONLY Efficiency gave me a detailed bid with a contract defining their guarantee. And their bid was lower than the two verbal bids the others gave. EVERY contact with them was positive. They communicated with me about meeting times, delivery date, installation date and each time they kept their promise and showed up at the time we agreed to. I'm so happy I went with them to replace the windows. They did a great job. I recommend them totally!

Best pricing and value for top quality windows. Energy efficient and noise reducing, more quiet in…read morethe home now. Owner operated, they give the best price up front, no tricks or gimmicks.

From the owner: We are true factory direct, and offer upfront pricing!read more

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

Nick is an exceptional person, and he goes above and beyond for his clients. He is kind and…read moreethical. The value he gives for quality of work is unmatched. Not only does he offer home improvement skills, he sells sunrooms as well.

From the owner: Richmond Construction LLC is a family based, locally owned general contracting business. We are…read morededicated to making your ideas come to life.