English speaking staff --…read more Cancellation on day of service was also inconvenient and costly as I had already been billed and had paid for the trial clean of a 20 by 15 studio for close to $200. My friends in New York, Boston, San Diego, Los Angeles, Santa Fe, San Francisco, El Centro, Paris, Madison, Maine and Utah find this unbelievable.

I've worked with several cleaners over the last 15 years on Cape Cod and, by far, Lucy's team is…read morethe best! We are with thrilled with their consistent attention to detail. For example, microwave cleaned to perfection, beds made impeccably, and glass glass candle hurricanes are cleaned. On top of that, the team is friendly and easy to work with. I fully recommend Lucy's Cleaning!

We had being stay at a friend's of a friend's house for three months while she was locked out of…read morethe country on vacation, and got only 4 days notice that she was coming back--she had gotten a repatriation flight and she has just found out.. We had been cleaning up after ourselves, but if someone's been letting you use their house for 3 months, you want to get it wicked clean for them to come back to. Selma and her team delivered, and in very short notice. They brought all their own equipment, and took all the proper hygienic responses, considering this is the pandemic. Not only that, but they were very nice, too! The house was cleaner than the day we arrived, and we couldn't have been happier. We are very satisfied! Thanks for your help.

Selma and her team have been cleaning for our home for about 4 years and so much of our success is…read moredue to her professionalism, commitment to quality, and strong communication. We've had many comments from guests about how clean our home is, and she has gone the extra mile to point out issues that need addressing. She runs her business well and because she has personal experience at cleaning, she knows how to train and coordinate her team in an effective and caring way. Thank you, Selma!

I contacted Kimberly Cleaning Services to give them an opportunity to make good on a prior…read morescheduled appointment that they did not uphold. The cleaning service did not show up upon the scheduled appointed time. A subsequent call to the service, the representative indicated that they would give me a discount to make up for the error. When I brought the discount and scheduling of service to the representative's attension she indicated that she would give me a call back to confirm the appointment and discount. This never occurred. I think this is poor customer service for a customer that has used this Company in the past. I am extremely disappointed in the representative professionalism in contacting and reaching back out to its customer. Eric

the girls do not know how to clean in my opinion. They used window cleaner to wipe my flat screen…read moretvs which is not allowed as ammonia destroys the crystals in the flat screen. they used non wood cleaners for my rosewood cabinets, leaving them with a white film. when they cleaned , they moved things around. problem is the girls did not return things to their original places. so I hade a sofa that was up against a wall now in the middle of my room! I had to move furniture back! they don't speak fluent English, using language apps on their phone to communicate. after so many screw ups, I let them go. I would not recommend them due to all the issues.

Carla and her team worked miracles! We neded a deep clean after months of re-modeling - dust was…read moreEVERYWHERE! Carla was wonderful to work with and extremely prompt with communication. We're extremy happy with the result and will definitely use her and her crew again.

So happy with the deep clean! Carla worked with me last…read moreminute to schedule a cleaning and sent two cleaners with just a few days notice. Kate and her partner were amazing! They knew the instructions I had sent Carla by heart, they were friendly, they worked so hard for the hours they were there! I have never seen my floors this clean since moving in. The bathrooms sparkle. They even deep cleaned and organized the fridge. I could not be happier with their service. I will definitely be scheduling a regular cleaning with them.

I just move into my new home and the attic was a mess and my friend mom told me about supreme…read morecleaning, they were very friendly and real fast. I was happy with the after look would definitely recommend

From the owner: Through the years, I have learned that all clients are different. It is my duty to deliver quality…read morework to each client so that they are satisfied.

This company is fantastic. They made a difficult situation more manageable with their…read moreprofessionalism and expertise. I won't go so far as to say I wish I had more problems for them to manage, but if you do find yourself with an issue, definitely call them! I can't recommend them enough. I am very happy with their work.

I called these people to help me with water in my finished basement. They came quickly, assembled…read morethe right resources and rapidly solved my problem. After everything was dry they went above and beyond anything I could have expected to take of a unforeseen problem. The management and the team were courteous and absolutely first rate. I could not have been happier. I wish I had more problems for them to solve.

Cleaned my house in north Denton for a year (once a month) and was awesome! I LOVED coming home…read moreafter cleaning day! It always smelled so fresh. She would clean with us there or gone and she loves dogs! Definitely recommend.

I scheduled a 3 hour cleaning with this company and told them that the priorities were to wash…read morefloors and bathrooms, and if they had any more time to wash the stove. When I returned, the floors seemed clean, but when I went over them with a paper towel they were very dirty! The bathrooms were clean, and the stove was not clean ( presumably because they ran out of time...) I called and complained. They texted me 2 days later to let me know that I did not complain within the given time period and that they wouldn't do anything to fix the situation. I do not recommend this service!

The owner, Jessica Larsen, is the best owner ever. She is kind, very sweet, and respectful. She…read morewill be happy to help you. I totally recommend this business because of its owner.

Full disclosure ... I did not get to use use the cleaning services offered here. This review is…read morebased on my experience with the business. I was renting a co-op sort of house where we all get two weeks in the summer and are responsible for arranging our own cleaning before we leave. The people who rent the weeks before us are both cheap ... and slobs. They 'semi' clean the house themselves to save money vs. hiring someone and do a poor job. So, we never trust them to clean well. This year, more than ever, we wanted a top to bottom cleaning of the house to ensure all was good from a pandemic perspective given the slobs that rent the weeks before us, so I did a little research and called Cape Cod Cleaning Collaborative because they seemed to have the most trustworthy reviews. I spoke to the owner who returned my message promptly and asked me several questions about my needs. She mentioned that unfortunately, she isn't taking new clients this season due to a reduced work force and also, they can't clean houses as a one-off. They will do a 'deep clean' of a house at the beginning of the season and then come in for 'touch ups' but don't really do the whole 'I have the house for this week and would like it cleaned when I arrive' type of thing. If you rent a house, the home owner would likely have to have this deep clean done at the beginning of the season and then schedule subsequent cleanings for when guests leave. This wasn't our situation. I see that some reviews get a little pissy about this protocol but I have to respect it because it means they do a great job, are thorough, and don't go through the motions. If I owned a house on Cape Cod, I'd certainly use no other company but this one to clean it based on this interaction. However, the owner was great about passing on the name of the company she uses to sanitize and clean carpets in the homes she deep-cleans when she heard of my concerns about covid. She sent an email to that company's owner referring me to his business and he ended up coming in and doing a fantastic job of sanitizing the house and carpets for a great price. She didn't have to make that referral for me and did not benefit from it financially ... she was just trying to be helpful. Another reason why I would choose this business over any other business on Cape Cod, if I owned a house. Based on our initial conversation, it seems like the business owner really takes into account the needs of the customer and doesn't cut corners. I passed her name along to the person who owns the house we all split weeks at during the summer and I can only hope he will call her to arrange for cleaning going forward vs. everyone doing their own thing. Like I said, even when things didn't work out in terms of doing business together, the owner went out of her way for us and we were grateful for that. If I do end up buying a house on Cape Cod one day, this is the only company I'd call to set up cleaning.

David cleaned my carpet and upholstery a few times and did an excellent job. Then he disappeared!…read moreHe wouldn't come out again and wouldn't reply to my emails or telephone calls. I don't understand this. It's kind of weird. I was given no clue that he was annoyed with me and yet... I have no idea what happened.

David cleaned a sectional and carpets in my home. The appointment was made with ease, a reminder…read moretext sent was very helpful, he arrived on time, the pricing was competitive and the outcome was outstanding! I was considering replacing the carpet that was cleaned, but it will not be needed as it has been brought back to life. I am very impressed. Thank you!