Absolutely Worst place to go to see what's wrong with your car. Took the car up there was sitting…read morefor 3.5 weeks, drove by and never once did it move. Finally had enough went up there and the gentleman working was rude as soon as i walked up, and said oh yeah we lost your number and information. Who the hell loses information?! Then he proceeds to shoe me off with his hands. His name was BOB. ABSOLUTELY NEVER GO HERE!!!!

No matter your make or model, Ralph's excellent mechanics will diagnose your whip, and get you back…read moreon the road. No unnecessary "repairs`", no "padding" the bill. Just food straight up honest business! We have 5 vehicles in our family fleet, and they all go to Ralph's for repairs. Feel confident that your vehicle is in good hands here!

I wouldn't go here unless you have all day to wait. Took my car in first thing in the morning for…read morealignment and didn't get it back until 1:10. I would go somewhere else.

They didn't diagnose my car correctly and then tried to say the part they bought was defective…read moreafter they put it on wrong and messed up the little spring. Overcharged us for the part by over $1,000 dollars and then afterwards I call to find out that there's now lights on my dashboard when there was NONE to begin with. The Jeep dealership wouldn't help them program my car due to the part being put on wrong as well as them having some of the new parts in the front seat. Those parts should've been on there but they were trying to cut corners, did not work out at all. After all this I asked for my car back with my old parts cause I didn't trust them to do anything with my car. But they said no. My car has been gone for about 2 weeks and counting. We now have hired a lawyer to sue them for negligence. Do your research and take your car somewhere else unless you like to pay for them to destroy your car.

Fantastic expert advice and fast service. They didn't try at all to upsell and were very kind and…read morecommunicative.

A Rare Find on Route 66 -- Jack's 66 Service…read more While waiting for my oil change and tire rotation, I witnessed something I thought had gone extinct somewhere between rotary phones and $1 gas: genuine customer service. One customer brought in a part to be installed -- unfortunately, it was faulty. Instead of shrugging and charging for labor anyway (as many shops might), the team at Jack's 66 caught the problem before installation. Then, the owner himself picked up the phone and called the store where the part was purchased to help the customer get an exchange. Who does that anymore? Moments later, another customer came in with a service light for an air filter. Instead of booking an appointment and a bill, the owner grabbed his tools, walked out to the car, and checked it right there in the lot -- saving the customer both time and money. In a world where honesty in auto service feels like finding a four-leaf clover, Jack's 66 is an entire field of them. Fair, kind, and refreshingly human -- I'll definitely be back.

This was the only one in Highland, IL. That would come out and jump start my car. Keith's…read moreAutomotive got us in immediately replaced the battery and we was on are way, at reasonable price. THANK YOU I would highly recommend KEITHS AUTOMOTIVE.

I have a volvo so it is hard to find a shop to work on it. Not only did Keith's get me right in,…read morebut fixed it and was able to use my extended warranty to save me money. They are FANTASTIC!

I've been taking my vehicle to Bristow's for the past 4 or 5 years. They are always honest, up…read morefront, and courteous when explaining things to me and about how much things cost. I've went through them with two trucks now. They always kept my first truck running good. I recently got a newer used truck and had to have them fix a few different issues that came up. Work is always done correctly and in a timely manner. I've grown to know them on a first name basis and experience is always genuine and friendly. The only place I take my vehicles now. Keep up the good work!

They fixed my truck brake problem very economically. I was expecting an expensive brake caliper…read morereplacement but they fixed the issue by cleaning some rusted parts. I would definitely recommend them to someone for automotive repairs

We've come here several times to buy tires. Then we had a light come on so we brought our Jeep…read moreback again. They are very knowledgeable and friendly here! Every experience we've had has been great! This place is easy to get to with a nice parking area. If you're in need of some tires or service for your vehicle, I highly recommend this store!

Good for tires, but... Took my Jeep Grand Cherokee in for oil change, tire balance & rotation,…read morethermostat issue. They took care of those issues, but then said I needed new spark plugs. I looked back at my receipts to discover my spark plugs only have 25,000 miles and are good for 100,000 miles. Are they trying to scam for more business? Will not be returning here.

About a month ago I went in because my check engine light was on, they told me it was because of a…read morefaulty EGR valve and the thermometer being stuck in the closed position. Because of the latter, I also got the coolant flushed and replaced. One thing I do like about CBA is how thorough they are with their inspections; I really like the digital inspection report they send, the different issues that are labeled based on how important they are, and the plethora of pictures they provide. The tech I talked to mostly, Jake, was very kind and patient, and knew his stuff. For further context, my car is a 03 Chevy Malibu that I honestly should've ditched months ago. There was a lot wrong with it that they found, and Jake kept it real with me and said any more money put into this car would be better spent for a newer one. Anyway, I got the two main issues fixed, and Jake even applied a coupon I wasn't aware of that saved me about $50. Nice! The next day (Thanksgiving), as I was driving, the engine starts to overheat, the car revs on its own, and the fuel gauge suddenly drops to "E" and the check engine light comes on again. Fast forward to me coming back to CBA again. They fixed most of the issues with no additional cost, as apparently there were several air pockets in the cooling system which caused most of the issues. The fuel gauge thing, though, was separate and had something wrong with the sensor. Jake, ever truthful, said that since I was planning on getting a new car soon it wouldn't be worth to fix the gauge and to just fill up on gas a bit more often. I agreed. The next couple of days were okay, the engine didn't overheat, and the car didn't rev on its own! ...But then the engine started stalling and the car died lol. Suffice to say, given the number of issues with the car, I don't think CBA intentionally broke anything during their repairs, as it doesn't surprise me that one thing being fixed would lead to a separate thing breaking down. Also, the diagnostic fee was about $160, which I think is crazy considering Dobbs' fee, which is basically across the street, is about half the cost, AND that fee is waived if you get repairs done there! I double-checked my invoice and CBA's diagnostic fee does not appear to be waived. I suppose I can understand the higher cost with how thorough they are but having it waived would've been nice. Anyway, I only give CBA 3 stars, as I feel like the air pockets and everything else maybe should've been noticed, but they also said they drove it a decent amount after their repairs and didn't see anything on their end. They get a 5/5 for great ideas of having the inspection report, the pictures, the shuttle service, and having techs there that are genuinely nice and seem to be looking out for your best interest.

Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

Up until today, I would have given this shop a 5. Never again will I take any of our vehicles here…read more First off, I paid $212 last week for the turbo gasket and cam shaft cover for a 2014 Chevy Cruze, only later to find out this was covered under the power train warranty! My fault for trusting them and not calling the dealer first. I was told if the engine light comes back on, that means the turbo is out and I need to take it to the dealer. Engine light came back on 2 days later, I called the dealer, made an appointment. On the 3rd day, the car started leaking oil. I called Lou and asked him specifically, did he do anything to the car that would have caused an oil leak. He said NO. I told him I had an appointment at the dealership and would have them look into. Very next day realize that nearly ALL THE OIL had drained from the engine. Not just drained but exploded like a volcano under the hood. First thought, blown head gasket. Dealer has the car for a day....conclusion - the part I paid for wasn't installed properly, bolts were not tightened on top of the engine and the Cam Shaft cover had to be replaced AGAIN! ! I went to the shop with my diagnostic from the dealer and was greeted with the most disrespectful attitude I've ever encountered. So likewise I displayed the same disrespect to Lou. Unbelievable! Just admit you made a mistake that nearly caused the engine to blow and refund my money. But instead I was told he wasn't listening to it and have a nice day. A basic fuck you, get out of my shop. Gladly! Never going back.NEVER referring anyone again. For $65 an hour, know what the fuck you are doing