Had some brake issues and Lou was able to get me in quick for evaluation and repair. Great service,…read morefriendly and competitive prices that were given up front and maintained. I would definitely recommend!

Up until today, I would have given this shop a 5. Never again will I take any of our vehicles here…read more First off, I paid $212 last week for the turbo gasket and cam shaft cover for a 2014 Chevy Cruze, only later to find out this was covered under the power train warranty! My fault for trusting them and not calling the dealer first. I was told if the engine light comes back on, that means the turbo is out and I need to take it to the dealer. Engine light came back on 2 days later, I called the dealer, made an appointment. On the 3rd day, the car started leaking oil. I called Lou and asked him specifically, did he do anything to the car that would have caused an oil leak. He said NO. I told him I had an appointment at the dealership and would have them look into. Very next day realize that nearly ALL THE OIL had drained from the engine. Not just drained but exploded like a volcano under the hood. First thought, blown head gasket. Dealer has the car for a day....conclusion - the part I paid for wasn't installed properly, bolts were not tightened on top of the engine and the Cam Shaft cover had to be replaced AGAIN! ! I went to the shop with my diagnostic from the dealer and was greeted with the most disrespectful attitude I've ever encountered. So likewise I displayed the same disrespect to Lou. Unbelievable! Just admit you made a mistake that nearly caused the engine to blow and refund my money. But instead I was told he wasn't listening to it and have a nice day. A basic fuck you, get out of my shop. Gladly! Never going back.NEVER referring anyone again. For $65 an hour, know what the fuck you are doing

My daughter was in an emergency situation and I'm two hours away. They were incredibly helpful from…read morethe moment I reached out. The service was fast, professional, and the price was fair, great value for the quality of work. What stood out most was how personable Mark, Kyle and the team were. They explained what was going on clearly, kept me informed, and made a stressful situation a lot easier. Overall, I highly recommend Ron's Shell Auto Service for anyone looking for great service, great prices, and friendly, reliable help when you need it most.

I took a car there that needed a laundry list of repairs and the customer service here was top…read morenotch. I also thought the services were so beyond reasonably priced. My boyfriend and I both decided we're only taking our cars here from now on!

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

We broke down with our fifth wheel in July on I-70 and Jacobers was the closest place to take our…read more camper. They very very nice and after they determined it was worse than first thought, they kept our camper for 3 months while we all dealt with Traverlers Insurance (Do not ever go with Travelers Insurance). We made a couple trips back there from Colorado. They found a place that could fix it and helped us out in so many ways! Just a first Rate shop! The best shop and I would highly recommend!

Their rates are a little high but they do a good job and are very friendly.read more

Owner and Technicians are wonderful to work with. Great Work and Customer Service. Exceptional…read morevalue for the cost. In and out as fast as possible. No up-selling.

I've been in here 3 times now. The first time I was looking for new tires. They told me they were 2…read moreweeks out. I went elsewhere and got tires for my and my daughter's car. (8 tires) 2nd time looking to balance 2 tires. Again no time. Today I had a flat a block from them, I pulled in and explained I just got a flat and can you help? ( I'm 67 & handicapped) they told me no but if you leave it they may be able to get to it tomorrow. What ever happened to customer service? My family and I will not be going back to this place, and we live in Troy!!

I felt they cared they maid me feel important from star to finish. And I'm very happy with my truck.read more

I test drove a car with the salesman riding with me. The car drove terrible with engine light…read morecoming on and lots of shaking and jarring. The salesman calls me a few days later saying that their service department checked over the vehicle and there is nothing wrong with it. Then he offered to lower the price by $1000. I said it needed about $1500 in repair. The salesman kept calling the rest of that week. I would never buy a car here.

I bought a car from them. I had never bought one on my own, so I did not check Kelley blue book. I…read morewas charged $500 more than it was worth. Also, the engine light was on and I was told it wasn't a problem. It could be fixed easily. I went back to them and was charged another $700 to get the engine light to go off, and less than a month later the light was back on. I had to spend another $200 to get the car registered because the issue wasn't resolved. If you are a woman on your own, DO NOT GO TO THEM! It is so so hard to find an honest mechanic, and they are are not honest.

I have used this shop numerous times over the last couple years. They have always been friendly and…read moreknowledgeable. They perform quality work at a reasonable price. I highly recommend this company.

i described my a/c problem they got me in fast called about what was wrong and what i needed and…read moredidnt try to add extra repairs, parts prices werent blown up their estimate for repairs ended up being cheaper than quoted and excellent repair work. i actually have to turn my a/c down its so cold. with the heat we have had they were lifesavers

I called Scott's to help my mother, a customer of theirs, who could not get to them with her…read morevehicle. Dave went above and beyond, reached my mother, and was able to help her since I could not (I'm out of state). Scott's staff was so friendly and helpful during my tearful calls to them. Thank you all for your time and service.