make sure to set an appointment. the customer service was awesome. the prices where amazing. I will…read moreuse them again.

Been servicing my vehicles for over 20 years. And I really appreciate their professionalism.read more

Always upfront with me. Squeezed me in for a tire repair and had me on my way in short order! The…read morebest!

I orginally asked for a simple throttle body cleaning and the guy behind the counter said what they…read moredo is shoot some chemistry thru the inlet of the throttle body and i had left with a symptom the car didnt have after they had custody of it..im sitting in the waiting room and i can hear them reving the engine to 5000rpms at least and then i see their person roll out to test drive my property ...he comes back parks the car in the rear to hide their shame ..the guy charged me $182 dollars for 1 hour labor and the chemistry ..so i get int the car after they gave me back my key..i start it ..the idel surges past 2000rpm and throws a check engine light ..and putting it in gear was jolting the whole car cause the idel was stuck at 1500 rpm ..and still has not got any better since a month later and it still thows codes still idels too high ..the did look at it on the original day later in the afternoon ..told me the issue was my MAF sensor and so i replaced it ..they asked for another bite of the apple ..i refused ...cause they seem clueless here and quiet frankly ..they were looking to be in my pocket as deep as they can get ..thanks obrien since you dont know a throttle body relearn ..or to just clean the throttle body ..i now gots to spend 100's of dollars trying to chase down what ever you people did to my car ..dont reply ..just go way like everyone else should ..they always put the blame on the customer ..and isnt that special ..

I took my car here for an alternator replacement. After picking it up, I drove it home and the car…read morenever started again. I had to pay to tow it back to the shop, where they kept it for over a month and ultimately told me they could not find the problem. I then had the vehicle towed to a second garage. Their diagnosis was that the vehicle's electrical system had been severely damaged, almost like it had been hit by lightning. They stated the alternator had not been properly grounded during installation, which allegedly caused major damage to the vehicle's computer systems while I drove it home after the repair. I ended up spending thousands of dollars in additional repairs, including dealership-installed computer modules and electrical work. Even after all of that, the car was never the same again. I bought this vehicle brand new and have been the only owner since it had 0 miles. Prior to this repair, I never had any major electrical issues. Very disappointing experience and extremely costly.

Took my 2016 Honda Odyssey for a rear brake job. Explained that it made a growling noise when the…read moreemergency brake was set. They said $350.00 to $400.00. I ask when they could do it they said tomorrow morning. I took it in the next day. They called later that day and said the parts didn't come in. It ended up being three days. The bill was $600.00 When I picked it up I was very busy with family matters and didn't check the emergency brake. To my surprise about a week later when I tried it it didn't work. I called and told them about it on a Thursday they said bring it in next Tuesday at 7:00am. I asked about it getting done that day. They said no way earliest would be Thursday. I asked to talk to Chuck. He said sorry they have people already scheduled and they would get to it when they could. I said all it needs is the emergency brake shoes adjustment. He said no its more than that. I asked was it adjusted when installed he said he didn't know. I asked who repaired it? He again said he didn't know. I left didn't have much faith in the facility Not going to bad mouth anyone there just state my experience. Today I adjusted the shoes and the emergency brake works now. Remember this when you use Chucks Car Care.

BG Automotive is my go to for everything from oil changes, brakes to timing belt or complete motor…read moreswap. They just get it done right and stand behind their work. Bryan is honest and dependable, he gives an accurate diagnoses and will even prioritize what repairs are more urgent if you need multiple and plan with you the course of action that works for you. Prices are very fair and usually lower than the avg in the area for sure. I recommend highly

Tried to check in at the Vehicle Processing Center down the road and were told that because we…read moredidn't meet the 1/4 tank or less and a few pets hairs remained they refused to take it. Called a few places that the center recommended and they either didn't pick up or weren't able to help. Looked up on my own and found BG and spoke with Brian. He was beyond helpful, was able to able to get us in quickly and we were in and out within 45 minutes. He even went above and beyond, as while we were talking to him found we mentioned going to the vacuum to get out our few pets hairs left. He brought out his shop-vac and extension cord and allowed us to vacuum while he took off enough gas to get us below 1/4 tank. Edit: We were 'acceptable' except our tow hitch that is no where stated in any paperwork cannot be there. It was rusted on. We called BG back and asked if he was able to cut it off. Told us to come right back and would be more then happy to help. He had it off in no time.

Horrible company, do not use. I was referred to this company by SpeedEmissions in Overland, Mo…read more On my first visit, they told me that I needed a front-end on my catalytic converter. They told me that it would be cheaper if I would ordered it online and they would install it. I paid $415 for the part. Once I received the part, I called them to set an appointment and have it installed. I arrived for my appointment and after about an hour, they told me that they needed a special tool to remove the catalytic converter on my 2021 Ford Explorer. I said fine, give me a call when you have the tool. After two days I had not received a call, so I thought I would call them. They told me that I had cussed them out on my last visit and that I needed to go elsewhere. I went back to the garage thinking that they must be thinking of someone else. Unbelievably, they said I was the one that cussed them out. I don't cuss people out. I am educated and have an excellent business. That's not how I operate. Pay attention to the yelp rating, it is horrible.

Every time I been to this Auto place they have done me right. Very friendly people and very good at…read morewhat they do. Took my car to a shop that said it was a 500 fix which I already had the part they wanted to replaced done the year before. Took it there was totally different part and ended up being a 100 fix for a coil pack not a converter.

So I been having a bad week paid hundreds to get the front end of my car redone just to find out…read morethey didn't even do the left side of my car right. Found out my break line was not secured and that several of my parts was not properly tightened on my car. So basically I could've killed myself or somebody else because they didn't do their job right. The staff at CarX did me a wheel alignment and helped tighten up the parts that wasn't properly tightened. The customer service was exquisite and their bathroom/establishment was spotless. If you want excellent service and a company that a go over and beyond for you I would advise you to go to CarX in Granite City. Great management and team that will get the job done and they got me in at the last minute. I didn't think they would get done so fast and be so precise with there work but they were. And let me not forget to mention they prices are very affordable. #CarXisTheTruth

I'm a 80+ yr old female Brought my car in for an oil change. When I picked up my car they said II…read moreneed brakes and calipers almost $900.00. Took it to Weber Chevrolet for a 2nd opinion and there was nothing wrong with it. Lost my business