We lost or AC guy in Johnson city and he recommneded Amber Air…read more He came out in a timely fashion did a review and indicated the crompressor is blownon 2.5T TRANE unit. He said he could reapir the compressor but recommneded that we get a whole new out side unit. I asked him to give me the options product price and unit. I also indicated if I get a complete new unit that I would want to increase from 2.5T to 4T to allow for future expansion. He came back with three numbers $2800 to only replace the Compressor using the old R22 cooliant $5500 -14 SEER 14 2.5T heat pump unit from carrier $10,500 -18 SEER 18 4T Green speed heat pump unit from carrier Since he only quoted carrier the most expensive units cause he is a dealer and didnt do what I ask was to present me options on p[roduct and cost. i Chose to repace only the Compressor at this time per his quote. Knowing I would be coming back to this when I expanded in the next 3 to 5 years and treplace it completly. He called me 5 days latter the day before the install to indicate he didnt feel comfotable in doing the work / repair and only wanted to install new and only carrier.- He wasted my time and days I could have gotten a capable person that would not have jacked me around. He should state up front that he only installs One product line and prefers not to repair other types of unist and just install one type. He mislead me and we parted ways based on his business ethics I suggest you find some one else to use

Excellent air conditioning technicians, we have used Don Fearn at Amber a couple different times…read moreand he always does a great job. We will continue to use this company and refer them to our friends and family.

Wonderful company to use. I've used them in the past and they've always been excellent. On time,…read moreand they text you when they're on the way. Kudos today to Damon the tech. Very friendly and has definitely gone beyond in his customer service. Thank you to Nick and to all your staff. I highly recommend Almighty. Damon just brought us a window unit to use while we're waiting for the unit to be fixed. Above and Beyond service. Kudos to him and Almighty Air!

Just had an issue with my AC unit that they installed last year, cool but not cold air…read more They got the techs out same day, fixed the system, and even covered the extra costs under their 2-year labor warranty. Thank you to Nick & Almighty!

Knowledgeable and very thorough. Thank you, Blake. James…read moreand James also worked at my parents' house and did a great job finding a leak and fixing it.

Amazing Service. We had a leak in the show and James and James ;) showed up and were so…read moreprofessional and explained everything to me. They were fast and did a great job. Than you !!!

I hired Cool Ray Electric to install a NEMA plug for my EV at my home in Liberty Hill. I chose them…read morebecause they are locally owned and have great reviews. The installation took place on June 30, but there were several issues. The technician forgot materials and had to leave and return, and the outlet wasn't installed where I requested. He also cut a hole in the drywall in the wrong spot, which left damage that wasn't repaired. I paid for the installation plus the permit and inspection fee. After the installation, I had to make several follow-up calls over the next two months about the permit and inspection date. The inspection did eventually pass, but I never received confirmation that the permit had been filed until I asked multiple times. After the inspection, I did not receive any follow-up from the owners regarding the drywall repair, even though Marty mentioned he knew someone who could fix it. The electrical work itself functions correctly, but the communication, delays, and unresolved damage made the experience less smooth than I expected based on their reviews.

James, with Cool Ray Electric, arrived to check out the problem I had with my electric dryer. The…read morenight before, I detected a burnt plastic smell coming from the dryer connection in the utility room. Even after unplugging the dryer, I was worried about a possible fire behind the wall, so I had the Cedar Park firefighters come and check out the situation. The plug and wall plate were insanely hot. They tripped the breaker and used a meter to see if there was a heat signature behind the wall, but things would be okay. James arrived today and checked out every possible source from the breaker box to the wiring behind the wall. He replaced the outlet and plug, and fixed some wall wiring. He checked my dryer for damage, but I was lucky. James was so thorough in going through each possibility for problems. He explained what he found and didn't. I can highly recommend James!

INEXPERIENCED TECHICIANS THAT WILL COST YOU MORE IN THE END!…read more I called them to come assess our washing machine, hoping to fix it or identify the issue in order to avoid buying a new unit after moving into a new home. The technician arrived and advised me to replace some bolts which should fix the pro lem. If not then purchasing a new unit would be the next step. We did as advised and it still didn't work- forcing us to buy a new washing machine. After purchasing and installing the new unit- we discovered the bolts he advised us to replace were in fact the shipping bolts. I would hope that a technician coming to assess a piece of equipment, given the model number/year of the machine in advance would be able to identify what SHIPPING BOLTS were. After explaining this to the manager they refused to refund the $50 fee for the error on his technicians part. Your better off going on YouTube to find a solution rather than calling their inexperienced technicians. The manager blamed us for the mistake in the end which only made the situation worse.

Called early Saturday to have my dishwasher repaired. They answered my inquiry within 15 minutes…read moreand were at my house making repairs within 45 minutes!! Salomon, the technician , made all repairs super fast and left me several tips on how to keep my dishwasher in tip top shape! Extremely Happy!!Oh and the Price was right on top of everything else!!

The entire team were professional and did an outstanding job. Will definitely use again in the…read morefuture. Highly recommend!

Our air conditioner quit cooling over the Labor Day holiday weekend. I called Centerline Services…read moreand Kyle was at our front door within 15 to 30 minutes of the call. He had the problem diagnosed and fixed within 15 minutes. Our capacitor went out and he also checked our refrigerant and anything else that could possibly go wrong. Our experience with Centerline Services has always been spectacular. These guys rock!

Texas Quality Services unfortunately was the HVAC sub-contractor on a major renovation of a West…read moreCampus fraternity house I oversaw. They did some mediocre work and their help with problems after the fact definitely leaves something to be desired. During the actual remodel, we failed to pass their part of the inspection multiple times. We had problems such as parts of the duct work not being glued. When you remodel student housing during the summer, you have a very, very tight time table to get things done and get your certificate of occupancy. We barely made it! A few months after the remodel (during winter) we had a problem with one of the new condenser units they installed. It was not cycling properly. To their credit they got out and fixed the problem Monday morning. The low ambient temperature was simply set wrong. (plus 1 star) December of next year it actually snowed in Austin (didn't stick, of course), the students started complained that the heat was not working in the remodeled part of the house which includes multiple furnaces. It is incredibly unlikely multiple new units would fail at the exact same time. Obviously something was probably just set up incorrectly, like before, and this is the first time it was cold enough outside to notice the units weren't running properly. I called Texas Quality Services. They had been very responsive to the initial AC problem from their installation. Sadly I was told they do not provide service and because the installation was over 1 year ago we would have to call someone else and talk to the manufacturer for any warranty claim. Since TQS wouldn't help with the problem, I reached out to a handyman friend who went out and inspected the units. He discovered the gas had never been turned on to the units since the remodel. He turned the lever and we had a good laugh. NOW FOR THE REASONS I'M UPSET AND TAKING THE TIME TO WRITE A POOR REVIEW: The main reason is because TQS failed to tighten the fittings that provide gas to one of the furnaces!!! If one of the students had figured out the gas was off instead of someone who knows what he is doing, they might not have noticed the gas smell before closing the closet and leaving. He could have accidentally blown up the $#*$%@ house!! #1 - They used clear mastic on the ducts and missed places which caused the city inspector to fail us and jeopardized our remodel timeline. #2 - They set up a condenser unit incorrectly. #3 - They obviously failed to test both furnaces. #4 - They carelessly jeopardized the safety of the tenants by failing to tighten gas fittings. #5 - They hide behind the excuse they don't do service work. This was not service work. This was your original job. If you look at other reviews for TQS, you see a common theme--complaints about their installations and crappy assistance after the fact. If you are a GC, find a better sub. If you are the property owner, demand a different sub from your general contractor. And for the owners of TQS, hire better employees and fix your boo-boos.

Isn't is strange how one mean person can ruin a 4 (potentially 5) star experience?…read more Austin Texas in August is like being wrapped in plastic with the sun pointed about 3 inches from your skin. It is unpleasant to say the least. With that in mind, imagine living without air conditioning for over 3 days. That brings you to my life. My home warranty company sent out Texas Quality Services. Jordan at their office was pleasant and helpful. When another client was a no show, Jordan sent Sammy the tech to me asap. Sammy was also pleasant and helpful. The poor guy was working in the heat, sweating like crazy but remained nice. I don't know many people that could do that. On the day the work was to be completed, a part on the brand new unit was leaking. Its 5pm on a Friday and of course there is no way for poor Sammy to do anything to help. One more night in hell was my future. He promised to be back Saturday morning. Saturday morning comes and Sammy is 45 minutes away at 9:20am. At 11am he is still no where to be found so I called and called. No answer. HERE is where the great experience falls apart. I am convinced the poor guy is lost or in an accident or stuck somewhere so I call the GM wondering if he can help find poor Sammy. THANKS TO JUSTIN STEVENS, GENERAL MANAGER 4 (potentially 5) stars is a 2 (and only a 2 because of Jordan and Sammy). His incredible unprofessionalism, rudeness and hanging up on a customer after threatening to withhold services until MONDAY (Remember it is Saturday and 104 degrees) made me realize that customer services sucks. His exact words were "you are a home insurance claim and I make no money off of you so I went above and beyond by calling Sammy for you and I could tell him to go home until Monday"...click (phone hanging up). Shocker that he didn't answer when I called back and his voicemail said he is out of the office until July 15 so do not leave a message (it's August Justin, get your act together). I thought about calling the owner, who I see has the same last name but I figure whats the point. Brothers stick together. Instead, I filed a complaint with my insurance company. They were so happy to hear that their vendor claims to make no money so I guess no longer referring clients to them means 0-0 is, well, 0. That shouldn't bother the Stevens brothers since they "make no money" anyway. Texas among other hot states are in "emergency" status right now. It seems criminal to me that a company there to help with situations like this would jeopardize myself and two children because the GM didn't want to be bothered on a Saturday morning. UPDATE - SPOKE TO GINA FROM QUALITY (MARRIED TO THE GM, JUSTIN) TODAY 7/15/15 AND SHE ADMITTED TO SEEING THIS BAD REVIEW WHEN I WROTE IT AND ADMITTED TO IGNORING IT. CLEARLY SHE IS MEANT TO BE MARRIED TO THAT BULLY.

I cannot recommend Steve and his crew enough. the timelines, professionalism, the knowledge, and…read morethe communication is top notch. they gave us a fair price, communicated with us throughout the project, came in on time, got the job done, and we could not be happier. top notch service.

Steven and his guys came out after my electricity dropped a leg at the meter. we had very little…read morepower to supply the house. they were affordable, timely and very professional. thanks to there awesome service we have restored power and can use all of our outlets and hvac again. hope to never need them again, but if I ever have electrical issue, they will get my business 10/10 times.