Rob and his team have been servicing our appliances since we moved to Kingsland in 2022. From our…read morewasher and dryer to our temperamental ice machine, they get them back up and running same day in most instances. Rob responds almost immediately and usually can have someone out within 24 hours. He recently spent a couple of ours talking us through the complexity of one of our appliances to help us better understand what was going on and options we might consider in the future. They will always be my first call when one of my appliances fails!

Good service ... if you can get it…read more We've had Wolf Appliance Repair Services out to work on our Fisher & Paykel dishwashers on two occasions, once 2020 and again in 2025. On the July 2025 call, we requested a follow-up appointment to replace a part that the tech didn't have on his truck, but didn't hear back. I've tried numerous times on and off over the past 9 months to schedule a follow-up service call with them, without success. The owner, Rob Weld, never answers my calls, and won't respond to my voice text messages. I'd try someone else, but unfortunately, there are no other companies in the area that service Fisher & Paykel appliances. I contacted the place where we purchased them (C&D Appliance Studio in Marble Falls), and a very diligent employee there said she'd reach out to Rob on our behalf. He apparently DID answer HER call, and her reply to me was as follows: "I was able to reach Rob with Wolf Appliance Repair. He has asked that you please send him a text, and he will reach out on Monday! This will be his reminder to do so. He wasn't receiving any of your calls or texts because for some reason your number was blocked on his end, and he doesn't know how or why!!! He would very much like to help you." Well, the excuse that my number was blocked was bogus; otherwise, I wouldn't have been able to leave voice or text messages with him. Regardless, I did send him another text, and also called him (no answer, left voice message), and to no surprise, never heard back. I followed up with C&D a few times over the following week, and they couldn't get him to call me either. Finally, they replied with a list of other service repair companies, none of whom work on Fisher & Paykel products. I guess it's no surprise that Wolf Appliance's website doesn't list a phone number or email address. Seems they really don't want to make it easy for you to reach them. I do see their truck in town from time to time, so I can only conclude that they will still provide service to SOME customers. I don't know what it is I did to alienate Mr. Weld, but I suppose that my only recourse at this point will be to replace my dishwasher, since I can't get Wolf to come out and repair it.

I had a fantastic experience with this washing machine repair service. Their communication was…read moreclear and timely from start to finish, which made scheduling incredibly easy. The technician arrived promptly, diagnosed the issue quickly, and had everything fixed in no time. On top of that, the staff was genuinely friendly and professional throughout the entire process. Highly recommend to anyone needing reliable appliance repair!

My experience with ProStar Appliance Repair was fantastic from the very first call. The person who…read moreanswered the phone was polite and helped me schedule quickly. Our dryer wasn't heating, and with kids in the house, laundry piles up fast. The technician arrived right on time, introduced himself, and got right to work. He diagnosed the issue as a faulty thermostat and explained exactly how it worked and why it failed. I really liked that he took the time to walk me through the repair instead of just fixing it quietly. He had the part with him, replaced it, and tested the dryer to make sure the heat levels were correct. The repair was finished in less than an hour, and the price was very reasonable compared to what I expected. On top of that, he gave me a few maintenance tips to extend the life of the dryer. I'll definitely use ProStar again and recommend them to friends.

Tony is fantastic! He is very helpful and informative, and we have been very satisfied with his…read morework.

Once again I gave a call to Tony, this time as our 17 year old washing machine was trying to give…read moreup the ghost. On short notice he was here and put in the fix. Others say that it was old and buy a new one. As "they don't make them like this anymore" I didn't want something new that was going to die in 2 years plus those same ones that say just buy a new one don't offer to give you the money or trying to sell you one. Always try Tony first, has a diagnostic fee and fair prices. Well done!!

This is a furniture and gift store on the Llano Main St plaza. It goes pretty long through couple…read moreof buildings. They have couches, rugs and a section with toys kitchen items and miscellaneous items. Prices were pretty good and staff was friendly.

My husband's family has been using this business for all their appliances and other "goodies" for…read moredecades. We recently bought a fridge from them. The fridge had a glitch (through no fault of the folks at Charlie's), but they have been helpful in fighting the maker of the company and their ding Dong fix it people. The owner has visited with my husband numerous times to make the situation right. Charlie's store goes above and beyond.

Baine is a great guy with good communication. He is honest and has warranty for his work.read more

We hired Baine to look at our (old) fridge that was not cooling. He was quick to reply, and…read morearrived when he said he would. He diagnosed the issue a made his repair and also noticed a few parts might wear out at some point soon (old fridge), so we asked him to order the parts and to go ahead and replace them. He let us know when the parts were arriving and was back at our house in a few days to install them. He was very reasonable in price. He also has a 6 month warranty for work done. He saved us from buying a new fridge. He was professional, friendly, and we chatted about our cats too. We recently moved to Harker Heights and will definitely use him again.

John is a great guy. I have used him for years for appliance repair. Our oven went out and I made…read morethe call to Mr. Gilbert. He only comes to Austin on certain days. Great service at a reasonable price. He is not based in Austin but if you are in Spicewood, Marble Falls, Horseshoe Bay or Granite Shoals he is the man. John is a first class fishing guide working Lake Travis and Lake LBJ. That is another story. Check johngilbertfishingguide.com

When you fridge goes out on a Tuesday night and you are trying to find a repair guy go to John…read morefirst. He was able to come out the same day and he worked around our work schedules to get the parts here. Unfortunately it took two trips to get the fridge fixed but that has to deal with our fridge model. Thankfully as a new home owner, you always wonder who to call for appliance repair and now we know

We call them the "Appliance Whisperers". Been doing our work for several years now. Quick and…read moreefficient. Will figure out what you actually need and do it for you. For older appliances, their office team has 'sources' for parts that others will tell you can't be found. Highly recommend.

These guys are fantastic! I have been using them for 20 years. They are always professional, come…read morewhen they say they will, and clean up when they're done. Mitch stands behind their work. We wanted to keep an old refrigerator running rather than replace it. Mitch explained the options and the risks, then made it happen. Not the only time we've used this company, but that was the most recent. We've lived in seven cities, and this is the best company we've found.

When our 2-year old dishwasher stopped working and started giving us an error code, we called…read moreExcellence Appliance Repair. Scheduling the repair was quick and easy. Oleksandr arrived at the scheduled time and quickly diagnosed the problem. He had a replacement part on hand. Took only a few minutes. Dishwasher is now working fine. Very happy with the ease of scheduling, speed of service, and price. Will definitely use this company again.

The initial pricing was higher than expected. However, once I was able to speak directly with the…read moreowner, he was very responsive, took time to review the situation, and worked with us to arrive at a fair cost. I really appreciated his willingness to listen and help make things right. Overall, I believe this is a company that wants to do right by their customers. I would still recommend them -- be sure to confirm pricing and approvals in writing before work begins.

I can not thank Jeff Yarrow enough for being so professional fixing our dishwasher that broke down…read more On top of that, he is a super nice guy, and very knowledgeable. We called him Friday evening, and he came over Saturday noon. Did I mention he is super honest? He Is!!!!! He is on our list for appliances repair now!! Thank You Jeff!!

Responds quickly and did a great job at a fair price. He was available over call/text to take…read morequestions.

We had a dangerous natural gas leak from our gas range. After shutting off the gas we had plumbers…read morecome out on 2 occasions to check the supply line, which was fine. We then had a HPS tech come out and check the unit and could not find a leak despite the plumbers leak detectors going off previously. After the second plumber again detected the leak coming from the unit (see pic), I called HPS back, they initially told me they couldn't help and to call the gas company! I asked to speak to the manager. He called back and looked at the picture and said he thought it was the gas tube. We set up a re-check appointment for 2 days later, then texts me last minute and cancels, saying he couldn't get the tube. It was supposed to be a courtesy re-check but they flaked out and said to call someone else. I accepted their offer to destroy the service fee check but they still wasted my time and left me without a working stove. Very unprofessional. I had another company come over today, found the leak, and fixed it in less than one hour! It wasn't the tube! Lastly, after checking with Dacor, HPS is not an authorized service company.

Appliance repair is one of those household duties you take on when you buy a home, and it's usually…read morenot much fun. Unfortunately, there are more than a few unscrupulous repair shops that will try to take advantage of the consumer's ignorance. That's why using HPS was a very pleasant and refreshing experience. It was easy and fast to obtain a same-day service appointment to diagnose the problem with our dishwasher. I thought the circulation pump had gone bad and Arti, the technician, confirmed it. We discussed a couple options, and Arti attempted to fix the unit with the less expensive route. Unfortunately an entire subassembly needed replacement so we had to wait until the next day to get the correct part and complete the repair. It was great that HPS kept the parts in stock instead of having to order and wait several days until the parts came in. Both the initial visit and follow-up were on-time and the service was fast and competent. These guys know how to provide excellent customer service and the price was less than expected. Highly recommended.