Amazing detail to beautiful nails! Cong does a fantastic job! Highly recommend all their services!read more

The BEST pedicure I've ever had. My favorite part of a pedicure is the massage. I decided to…read moresplurge on the top pedicure package that listed a longer foot massage, plus a hand and shoulder massage. I've done this before at different places that say it's a longer massage and I have always been disappointed at other places. I went in with low expectations. I can out almost 2 hours later from the pampering treatment. Anthony did an amazing job on my gel toenails. He also was very attentive and asking me about if anything was too hot or too much pressure for the massage. It was all amazing. I've never had a hand massage and the paraffin treatment and I loved it. At theAnthony moved me to regular chair for my shoulder massage and went all the way up my neck and made sure he wasn't hurting me. Everyone was happily working there and a positive vibe. I will definitely be back again when I'm in the area.

I stopped in because I was around and never have been. My nails looked fine, some were chunky from…read morethe side and others looked natural. I asked for chrome acrylic french tip nails, nothing special. A fill in. Although, a fill in should never be $85. When she told me $85 I was stunned and asked "for what?" I'm used to paying $45 total for a refill, if it's with chrome, it's only $50. I felt like she was scamming me all while talking to me passive aggressively. Never will go here again!

if I could give 0 stars I would. this was the worse experience I've ever had at a nail salon hands…read moredown. horrible customer service terrible service oeroud. my nail looked like crap honestly so thick crooked I got French tip and yoy could see white nail polish on the pink part? she tried "fixing it" and made even more thick and tried to charge me extra for requesting to put chrome over it and call it a day and she wanted me to pay $15 extra wouldn't budge on giving me a discount or any money back I filed my nails soooooo much to change the shape and they a little better but still look bad and thick and it looks like I have glue caked onto my cuticles. I'm putting pictures on here of when I first got them done and then after I filed them and about a week later my cuticles still look like there is glue caked on. I NEVER COMPLAIN, this was the worse experience I've ever had at a nail salon hands down. horrible customer service terrible service, she was aggressive and rushing the entire time. she tried "fixing it" after I complained, I asked for chrome to cover imperfections & she wanted me to pay $15 more, I filed my own nails so much to change the shape but still look bad and thick and it looks like I have glue caked onto my cuticles. These are pictures of when I first got them done & after I filed them a week later. I called after & she offered me $5 back for the "white tip I didn't like" I told her I didn't like any of it she refused a refund and offered me an appointment to come back following week to get them fixed which I'd rather just have my money back for the shit service and she said she didn't have time to talk to me and she was busy and hung up on me so I called right back and let her know I never want to come back there will not recommend it and I would be leaving a bad review and it's like she did not even care

Cierra is a new nail tech at New Beginnings and I'm so happy I got her! She did exactly what I…read moreasked for: natural looking nails with dip powder and regular polish on my toes. I definitely recommend calling for an appointment. Cierra takes her time and makes sure everything is perfect. She is very gentle and relaxing. I will definitely be back and I highly recommend Cierra.

I had a manicure recently and was very disappointed in the service, pricing and constant texting…read more I have been to nail salons in this area and other parts of the country, but I have not had the experience of being treated like they were doing me a favor. I will not go back and I would not recommend this place to anyone.

Love them ! They did a good job. The shop so clean. Everyone so friendly . They took time do…read morepedicure. Great experience. I will be back

I came there last week. Everyone so friendly. relaxing.the shop very clean. Everything like brand…read morenew. They did a great job on my nail . Tina is the best for gel x And Wendy gave me good pedicure. I will be back soon

I have been going here for years to see Kristen, she always does an amazing job! Everyone is super…read morefriendly and it has a great atmosphere.

Nice down to earth people. Very welcoming. Melissa cut my hair and beard and layered my wife's…read morehair. She is so skilled and does such a great job. Also is very fun and upbeat to talk to. So positive. It's a great, fun experience. The salon is nice and there are many talented people here. I could hear how much fun people were having with their stylists. They also have free wifi!!!! My wifey is so happy with her cut too. And Melissa is so knowledgeable. She gave us awesome tips for our hair!

I recently visited the Ritz for my husband's work trip. The hosts of his event paid for the spouses…read moreto have 1 service at the spa and I chose a massage. The morning of I called to schedule a manicure and pedicure as well for after lunch. I arrived an hour before my massage (9am) to enjoy all that the spa had to offer. Don't forget your swimsuit so you can enjoy everything. Upon my arrival, I received a quick tour and my locker, robe and slippers. I changed into my swimsuit, robe and slippers and started in the eucalyptus steam room (which is absolutely amazing). Next I took a quick dip in the cold plunge pool, next was the sauna followed by another dip on the cold pool and relaxed in the hot tub until it was time for my massage. The hot tub is wonderful and has a fireplace behind it (very relaxing). My massage was absolutely fantastic. They offer several "enhancements" / add ons and I chose the firming butter...wonderful. I asked for deep tissue and I made sure to let the front desk staff know that this was the best massage I've ever gotten. Hands down the best. By this time it was lunch time so I scanned the spa lunch menu but nothing sounded great. I got changed back into my clothes and headed to Gaby's by the Lake restaurant for a quick lunch with a view. After lunch I headed straight back to the spa and spent the next 2 hours repeating my steam room, sauna, hot tub and plunge pool until I was absolutely relaxed and headed to the relaxation room to wait for my mani/pedi. They have coffee, tea and water in the relaxation room so I enjoyed an espresso and magazines. No one told me however that for my nail appointment I needed to be downstairs in a different waiting area. Thankfully someone came up to find me and escorted me down. Great mani pedi with extra attention paid to my hands which I appreciated. When you book a nail service here you get to keep your nail polish. Since I had two services I got two bottles of polish, all of my manicure equipment (file, buffer etc) which was a nice touch and not expected. The only thing I wish was that the co-ed area where there is a huge pool and another hot tub had been open but unfortunately it was all closed for renovations. It will be amazing when done. My 6 (yes six) hours at the spa were the best and I will absolutely do it again should we return to this area!!

Can't say enough good things about this spa. Yes it's expensive but you get what you pay for. The…read morelevel of service is great. You are able to use the facilities and everything that they offer when you go there so take the bathing suits and enjoy your entire day there. My wife and I had a couple massage and when I say it was the best treatment I really mean it. There was a point where the massage was so great that I had fallen asleep! This spa is probably the best spa my wife and I have experienced. Again yes it's expensive but if you are able to splurge and really want a great spa go here. You will enjoy yourself and leave relaxed! Worth every penny!