I would definitely work with Budget Blinds of Berkeley and Richmond again! I had a small job, just…read more2 blinds for my living room, 3 blinds for a bedroom, and 1 small blind for kitchen window. Budget Blinds of Berkeley and Richmond was fast, easy and pleasant to work with, and the product is very good. On Saturday, I submit an request for an appointment and a staff person texted me back right away to acknowledge the request, even though it was Saturday. So, they really pay attention! A gentleman named Mass came to my home to measure and show products; he arrived on time and had answers to all my questions, and brought a large, well-organized showbook of many samples that I could touch and compare. Mass does not do a "hard sell." He is understanding and easy going. My shades took 2 -3 weeks to arrive, which is typical of custom-made shades. It was easy to schedule installation soon after their arrival. The same person, Mass, does both the measuring and installation. He did a great job installing the blinds quickly. The manufacturer made an error on the small kitchen blind, which was replaced and installed literally within 5 business days. Custom blinds, with professional measurements and professional installation, are not cheap. But if you want it done right and done quickly, and pleasantly, Budget Blinds of Berkeley and Richmond is the way to go! Very happy with product and service!

My feedback is specifically for the level of customer service provided by Astou. She was my account…read moremanager and worked with me to figure out the types of skylights/material/brand I want for my purpose. She was easy to reach the entire process and even when though it took a few rounds to get the right brand/style I want (I don't want the highest end fabric, more functionality for darkening), she ordered new samples for me to get the price just right.

Had a remodel done and all the wooden blinds wands were broken . Couldn't find anyone that could…read moredo the repair or was referred to the manufacturer. Found City Shading from Yelp and its owner Kevin was able to quote me a fair price to repair those wands if I could drop off at his shop. He completed the repair in a timely manner and it looked great ! There aren't any blind businesses that would even consider my repair, but Kevin did ! Thank you Kevin !

Kevin and Bobby at City Shading were absolutely wonderful to work with! From start to finish, they…read morewere kind, professional, and truly attentive to my specific needs. The blinds look beautiful. The delivery and installation was seamless and right on schedule. It's rare to find this level of care and craftsmanship these days--highly recommend!

They did a great job of finding and installing quality cellular shades that I could afford. There…read morewas a mix-up on the colors of two of the blinds, but that seemed minor once they were up.

I can't express how satisfied I am with Budget Blinds and the entire team. I purchased my beautiful…read moreblinds over 5 years ago. We recently adopted a new addition to the family our beloved dog "Lulu" a puppy, with that said she is going through terrible two's mischief and shredded/tore the blinds. After much thought allowing some time to pass & I decided to bite the bullet and invest in replacing them. I reached out to Budget Blinds -Oakland, Deirdre did some research learned they were still under warranty. I I could not believe with Deidre due diligence she surprised me with a minimal cost if any on my replacement of mY beautiful blinds! I can't emphasize the level of professional & excellent customer service Budget Blinds-Oakland provided me. You don't find c/s like this these days! I highly recommend your next purchased here you won't regret it! Thank you for one super happy customer! I will be returning for some pretty epic motorized sliding door blinds!

This was an excellent experience from the beginning to the end. You cannot go wrong with choosing…read moreMiller Window Covering. Erez is so easy and personable to work with. The quality of the blinds and the fitting of the blinds is perfection. We started with only one room but the blinds looked so brilliant and worked so easily that we asked Erez to please come back and put blinds in the living room too. We chose a pale yellow for the interior color which is so warm and cosy. No doubts no hesitation. 100% recommended.

We are loving our window coverings. Erez helped us out with a great deal on our financing. Daniel…read moredid a wonderful job with the installation. Our house finally feels like home.

Had a great experience with this company. We needed to replace the sheer drapes in our master…read morebedroom, and replace the lining of the drapes in our family room (they were sun damaged and we did not know relining them was an option). Aleksandra was great. It was easy to set up an appointment with her, was punctual, she was very knowledgeable about providing options for us, very professional, and gave us a very competitive quote. Tony removed the drapes in our family room and came back later to install the new/relined drapes. He obviously has a lot of experience with this, worked very quickly, and was also very professional. Most importantly we are very happy with the result.

We used Bay Area Window for four skylight shades…read more Design (Aleksandra): 5/5 Aleksandra was communicative and responsive throughout the process. She provided meaningful options and we are happy with the design. We discussed with Aleksandra that we wanted the shades installed as close to our skylights as possible, and she confirmed with the installer that that was possible. Install (David): 2/5 We did a walkthrough with David and again explained that we wanted the shades as close to our skylights as possible. He asked, and we told him, that we also wanted the solar recharging panels to be on the side where the shade collected when opened (so the panels would be less visible). To be fair, David warned us that he would likely scratch the walls and may leave gaps because the coverage around our skylights was uneven. Both of those came to pass (which I am separately fixing), but that is not why we are unhappy with the install. Rather: - Despite the fact our ceiling is flat and our skylights are flat, David installed the shades at a slight angle. When I confronted him about it, he stated he was trying to follow the wall around the skylight. I disagree that his approach accomplished that. In any event, if there were options as to how the shades were going to be installed, we believe David should have conferred with us before unilaterally making a decision. - David also installed the solar panels on the opposite side of where we discussed. David stated he had no recollection of our prior conversation. We disagree that we never discussed this, but as above, if there were options, we believe David should have checked with us before installing. After confronting David about the shade with the most severe angle he begrudgingly reinstalled it (photos attached). Aleksandra did offer a partial refund and offered to have David come back out and reinstall the shade. However, we do not have the availability to monitor David the entire time he is here, which appears to be the only way to ensure things are done as we discussed. Additionally, the 3 of the 4 corner covers have fallen from the shade that David reinstalled and we do not relish the same thing happening to the other shades. The upshot is Aleksandra is easy to work with, but if you get David to do your install you may want to supervise his work.

We were hoping by going with a local store we would get great service and a superior product to the…read morebig box shade companies but unfortunately, we paid top dollar and the shades were mismeasured; we received shades (that are beautiful material btw!) But were too small to cover the windows completely. They were measured for inside mount when we had specified outside mount. At first, the owner agreed to redo the order BUT wanted to charge us additional costs rather than acknowledging the mistake made and providing the correct shades we had paid for. Disappointed by the end result and the customer service we received and that we couldn't find a solution to correct this mistake in the end.

We needed a shade repaired and Patricia was very helpful even though our shade wasn't what they…read morecarried. Would go here next time I need a new shade for sure.

This is long overdue. I had my window treatments installed nine months ago, and have been wanting…read moreto leave a review, but never got around to it. My shutters and blinds turned out great and still work like new. I've only ever lived in houses with older corded blinds, so making the switch to cordless blinds and shutters has been a game changer. My older blinds were ripped out during the reno process and the windows were bare for a few months. Ciera kindly offered to order me temporary paper shades to help cover the windows as I waited for our new ones to come in. The install was super smooth. I appreciated that they used shoe covers inside and made sure to vacuum and clean up the best they could. I'm glad I was able to support a local, family-business that sells high quality products. I had a pleasant experience working with the team and highly recommend to others!

What a great family-owned and operated business that focuses on quality and customer service. When…read morewe were looking for shutters for our new home, the reviews for 5 Star Shutters & Blinds made them a must call, and we are glad we did. Ciera, Jesse, Lacey, and Sheena were all fantastic. From measuring the windows to the install, we could not be happier with our purchase and experience. We received two quotes while shopping for shutters and 5 Star made the choice easy when they provided a lower price than a big box store, plus supporting a local family business was the cherry on top. We were notified yesterday our shutters had arrived and they were installed today. The Norman composite shutters we purchased are gorgeous and transformed our home. I cannot thank Jesse and Lacey enough for the thorough, professional, and respectful install today. We had family over during the installation, and one of our relatives plans on using 5 Star for their project. If you are like me and spend a lot of time researching before a purchase, do yourself a favor and call 5 Star Shutters & Blinds. You won't be disappointed. It's been a while since I have experienced personalized customer service like they provide. They clearly take pride in their craft. There is a reason 5 Star Shutters & Blinds has...five stars.

Very good help on choosing the right fabric for our 3 rooms…read more Good communication in person and by phone or email. It was expensive, but definitely worth the price. We didn't mind waiting 2 months for them. The draperies were hung excellently. They are a real uplift to each room.

You can see from the picture the blind is causing the marking and damage. Here is one of her…read moreresponses: "I mentioned a Mr. Clean Magic Eraser sponge and felt pads. Maybe a higher quality of paint on the window sill would help too. We will not be sending anyone out for this." For the record, we used the highest quality of paint available. Judge for yourself if this is after sale "service."