Jay came out the same day I called. He tried his best to fix my lock on my French doors, but they…read moreare 20 years old and the pieces were just breaking apart. He helped me figure out the manufacturer and gave me the number to call and try and find new parts. He offered to come back and install them if I needed him to. He was very professional and nice and my dogs loved him. I will definitely be calling back if I can use his services in the future.

Advanced notice is more like it. Not around when you need them..... Need to be more efficient to…read morebe there when people need you

Absolutely the best service I've ever had from a locksmith. What he needed to do to get this taken…read morecare of was completely unreasonable and he did it. Lockouts are emergency situations and he treated it as such and that is so important. Thank you so much again

Please make sure to look at the screenshots of the text interaction…read more So I have been using this service for quite a few years. I've had over 10 keys made, and four remotes purchased from this guy. I have five kids, and every time we buy them a used car, we make sure we have a spare key made. We have also purchased remotes for some of the cars. We got a 2015 Ford fiesta and started the normal process where I sent pictures of the key and remote asking the price. There was a guy that texted me that said he was the new '' associate' named Roger working with Santiago. I asked the price, and it had gone up significantly. From the $40, up to $$120 plus. I was a bit put off, but post Covid This type of stuff happens. In the meantime, I put out a request on Yelp to have a key made, and there was another locksmith (locksmith 775 ) that was willing to meet with us and make the key for $50. So I text Roger back and let him know that I was getting it for way cheaper, and that , we would not be needing his service. He text back and as you can read the screenshots, was not a very nice person . After using them for so many years, because I didn't want to pay $240 for 2 keys, he said they were going to block me and that I wasted their time . I was able to leave a text with Santiago, and let him know that I was willing to keep doing business with them, as well as keep referring customers if they were going to remain low price. His response to me was they were going to change their focus to people who want. It really isn't wasting time hunting around for a good deal. That's part of business. So yeah, even if I wasn't blocked.... I would never use them.

Well, let me tell you that I have used this company three times in the last year. Needles to say I…read moream the worst when it comes to loosing keys or locking them in my car. Yesterday I called them to come and unlock my door and make a new key because yes I lost my keys again. It was my 26 year old GMC cargo van. Well they got the door unlocked in no time.....But trying to make the ignition key was another story. After two plus hours and six or seven tries I told them to stop I would have it towed to the GMC dealer. The best part of a good company I handed the tech my credit card and he said I can't charge you because I could not fix your problem. WOW !!!!!! NOT MANY companies have the work ethics today. Mike D.

When the big box store automatic key cutting machine can't cut a key correctly these guys get it…read moreright. I needed duplicate key for the mailbox. The key machine made 2 copies. Neither one worked. Took them back and received 2 more. Two more duds. Went to different store and cut 2 more. Now I have 6 keys that don't work. I used my digital caliper and every one of the cuts were off from the original by .004 to .008. Not a lot, but all the difference. Sigh.

We suddenly needed an ignition block (I think it is called) replaced today in my van while we were…read moreout getting parts for our other vehicle so my hubby could do that repair. When it rains, it pours... Two out of two vehicles down at once... They got there in less time than estimated, fixed it very quickly, and the price was even lower than they expected to charge us. (Estimated service call, parts, and labor at about $240 and it was $201. For a vehicle repair, this was honestly about as painless as it gets. I definitely recommend them!

Vincent came out to change out the locks in my new home. Fast, efficient and friendly. He also was…read moredirect and honest. When asked about changing out the door handle on my sliding doors, he provided useful information and had my best interests in mind. Thank you. Will definitely use them again.

Always here with what I need! Helpful! Highly recommend! From Fobs to old keys! Make sure you…read moretip them. Prices are reasonable

Great service, so friendly and affordable! I called to see if they had a battery for my key fob,…read morethey did and installed it for us in 2 mins. They have lots of really fun key options with a very unique selection. As a realtor, I'll be supporting them and getting fun keys for my clients in the future.

Quick. Easy. Reliable. The service was great and communication on point. Got in and out in about 25…read moreminutes.

I recently purchased a home and was given NO KEYS to it ! ‍ I'm having to do A Lot to Make this…read moreHouse a Home again since it was left abandoned for the last year ! I read the Reviews on "Professional Safe and Lock" and I'm So Glad I called them ! Mark was Great via text messages and although I wasn't in a Hurry, Mark scheduled me for the very Next Day ! Although Mark didn't come, Chris did, and all I can say is He was Friendly, Knowledgeable and Quick ! I purchased a New Front door Lock since the old one was shot ! Chris installed the New Lock professionally and then re-Keyed the other two locks with ease. He then asked how many keys we needed and supplied us with them for a great price ! Great Company, great Pricing and Wonderful People !

Blame it on my ADD baby! Oof. Can you believe I locked myself out of the house with my keys right…read moreinside the door? I tried everything. Opening windows checking the garage? Good to know I keep myself safe while inside! It's never fun when these unexpected circumstances happen - but grateful for professionals who arrive in a timely manner and are kind and get you out of a jam. Big thanks to 775 locks for getting me out of this sticky situation. Hope I never make that mistake again but if I do - I know who to call!

Carl rocks! Text him in a heartbeat without regret. I had no one home during a power outage late at…read morenight and Carl popped over and got inside, made me a key, even fed my cats, and was done within an hour and long before I got home to easily and gratefully slide in to crash that night.