Worst moving company! Still haven't received my things and every time I call I am promised a new delivery time and day which neve happens! Fo all I am concerned they have stolen my stuff. Do yourself a favor and research this company first! read more

I was promised to be able to pay with a credit or debit card since I am trying to move my mother-in-law who is sickly from New York City to Florida. After they took my initial deposit never received a follow up call or anything once they arrived at my mothers location they decided I needed to pay cash now mind you I'm all the way in Florida I finally figure out how to get them a money order and they arrive 10 days later in the Florida area I get a phone call the day before they're arriving. Was also told extra fees occur because the room the storage room is too far for them to walk. Also was told an extra fee if I didn't get there by 5:30. They are rude inconsiderate and even the mainline the answer the call and put you on hold when they don't want to be bothered. read more

I was recommended about this moving company I had a very pleasant experience with All American movers they showed up on time they were very professional would definitely recommend to my family and friends read more

One of the worst experiences of my life!!! I contracted with American Standard Moving and Storage to my my household goods from Yuma to my new home not realizing that they were a broker and that they subcontracted my move to All American Movers who had an "F" rating from the BBB. None of this was disclosed to me prior to signing a contract which was nonrefundable. I was quoted a binding fee of $5,020. After All American Movers (AAM) picked up my household goods and put it in storage until I bought a new house, they charged additional charges totaling $6,268 bringing my total fee to $11,288. They threatened to send my goods to North Carolina, on of the areas I was looking at for a new home, if I didn't pay all of their fees, $3,400 of which were for "administrative and miscellaneous". That would cost me an additional $8,000 to get my goods back. I bought a new home in Show Low, Arizona and asked them to deliver my goods on May 25th. They held my goods for 36 days until I agreed to pay the balance of $4,079. Delivered goods on July 1st. Most furniture was scratched, gouged, or broken. Ruined the hardware floors in my new home. Many items "missing". They tried to give me 13 boxes of someone else's goods but I refused. When they left, they dumped the 13 boxes on the curb of my new house. Wish I could give them no stars. They are evil!!! read more

So, here we go with another update on this wonderful company and their leader James L who does nothing but say he is sorry, yet does no follow up. I think I recognize the picture of him from a commercial from the 80s, so clearly he is not real. To add to my review, what a waste of a company and their employees suck. We received a call that our stuff was found. We asked what was found. No response. Movers showed up, delivered a few of our items, and delivered boxes that were not even ours. We have some nice lamp shades for lamps we do not own. Not sure why we have a box of stuff that does not look like anything we would ever want. Sorry for whoever is supposed to have it. The things we received were, yes, damaged. So here is the scoop, I have filed a claim with insurance and both my wife and I work for national companies where we have begun spreading the word about James, useless, L and this company. We might be seeking legal counsel, because of by the way our benefits allow us legal for free, to compensate us for pain and suffering because of the useless efforts and lack of quality by James L and his team. James L needs to stop yelping and do something. I have provided him my moving number... Nothing so don't do business with people that don't do business with you. read more

The absolute biggest nightmare of my life. They guaranteed a deliver 3 days after my pickup. After they had my belongings they quit answering the phone. The occasional times they would I would be put on hold and nobody would come back on the line. When I finally spoke with a representative I was told it would be delivered in "2-10 days but more than likely 21 business days however it could be 31 days." I was then informed after I was promised a price of no more than $3,200 the cost had increased to $4,600. I looked up their DOT number and Insurance which were registered to a false address in Nashville which was the Nashville Electric building. After many complaints I spoke with an Alex on a Friday and informed him I would just pick it up in a Uhaul. I was given an address of a warehouse they had taken everything to in Norcross, GA. He told me not to worry however that it would be delivered in 2-3 days. That Monday I called and spoke to Alex again and was told he said a couple of days. When I told him it had been more than a couple of days I was told, "a couple of days to me is 5-10 business days." I then went to the location in Norcross, GA and called Alex as there were multiple unit numbers. He refused to tell me where my belongings were located without me wiring him money. He then agreed to deliver my furniture by that Wednesday for $500 more dollars. I received a new DOT and Insurance number which when researched and both were inactive. The Tuesday before the driver then told me everything was in a warehouse in Kingsport, TN however when he called on Wednesday he was running behind because he was getting my belongings in Georgia. Nothing added up however the movers finally arrived at 10pm that Wednesday evening. Every piece of furniture they picked up was damaged, much was ruined. They stole all of my electronics which I now have a police report. NEVER EVER USE THIS COMPANY. It is a scam. I have contacted the FBI along with my insurance as others should to report them and will post anywhere I can to help stop others from using this company. read more

Continuing on the story of how bad these guys are. I am sure a lot of you know that selling one house and moving to another is a very delicate balancing act, closing on one, then driving 6 hours in our case, and closing on another a few days later. One can't happen without the other and a critical part is the moving company picking up and delivering on time. So I had a moving date cast in stone with them, they promised me, oh how they promised me. So the truck drives away from our address, I know it will be where I want it when I want it, I mean they promised me. Not so fast now, I called when I got to our destination and said OK, closing here is still on schedule so you can deliver as promised on the 12th. All of a sudden the tune changes, oh we can't do that, your stuff is in Florida and we don't have a driver heading that way. We can deliver on the 16th. What, wait, 4 days later, i said no, you promised the 12th, so I get the now too familiar response "Its in the Contract" we have 5 days from the date we promised to deliver until we have to deliver" What kind of crap is that, so I lean on them, telling them I have animals in a kennel, hotel bills because of this delay, etc. etc. It must have got to them because they delivered 3 days late instead of 5 days late. The truck shows up and they demand the final payment, in CASH. Yeah same Russian Driver, and he said "its in the contract". So since I have no cash on me at that time of the morning they said, let us know when you get the cash and LEAVE. My husband and I have worked all our lives and never seen such a rude display of strong arming in our lives. So we get the cash and call them back. Oh the story gets better, stay tuned for more on these slick shake down artists. read more