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All American Self Storage

3.0 (1 review)
Open • 9:00 am - 6:00 pm
Updated 2 months ago

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Skyway Self Storage

Skyway Self Storage

(8 reviews)

Great, reasonable storage. Nice people…read more Locally owned. Easy location and easy to move into. Access/gate is limited, so be aware of that. Very dry storage and well kept. You can feel secure with storing your treasures. No worries!

*CAUTION* I rented a unit at Skyway Self Storage after being told the security cameras were…read morefunctional and that walkthroughs were performed daily at close of business. My unit was later broken into, property was stolen, and I eventually learned the cameras near my unit were apparently not even connected to Wi-Fi. There was no useful footage available, and the police log reflected the same. According to the police logs, another break-in had already occurred at the same facility several days earlier. So either my unit sat compromised for days with no walkthroughs actually being performed, or management already knew there had been recent break-ins and still did not have functioning cameras in place. Neither explanation inspires much confidence. Among the items stolen were irreplaceable mementos and awards accumulated over 12 years of military service and 3 activations supporting OIF/OEF. As a disabled veteran and parent of a one-year-old, those were the kinds of personal items I hoped to one day pass down to my child. Those are not things you simply replace with an insurance check. After the burglary, I repeatedly requested insurance information and preservation of any available video footage and access logs, along with basic follow-up from ownership/management. So, to recap: burglary response delayed, insurance information delayed, ownership response delayed, preservation requests ignored, rent increase right on schedule. The only meaningful communication I received throughout this entire process was an email increasing my rent.

U-Haul Moving & Storage of Chico

U-Haul Moving & Storage of Chico

(48 reviews)

Went in on Dec 26 around 3:00 PM and worked with Ian Johnson... we rented a 18" truck through…read moreBudget (horrible truck) and filled it up for our move to Idaho, early the nest day). Needed a big trailer but there were none at the location (or anywhere in Chico). Ian tried to find trailers in other locations, found one in Orland at a independent garage, but it cost twice as much than through U-Haul directly. Mark Jimenez (regional manager) was there helping out, as the store manager was away. He said he was just up in Magalia CA and there were three trailers there. He offered to go up there and get the trailer (which he did) and bring it back to Chico. At 5:00 I got a phone call from Ian, the trailer was there... come get it! Employees like this need to be recognized for their hard work and customer centered attitude! We were able to fill the trailer and left for Boise at about 7:00 the next morning. Even though we are now in Boise ID, I will continue to use U-Haul here.

I waited 30 minutes to purchase 5 boxes and wrap. There were 2 cashiers and 2 customers the entire…read moretime. While I was waiting a line formed. The do not accept Apple/ Google Pay. There is no sign anywhere stating that , so after 30 minutes they could not accept my payment , so I left for nothing. I suggest a little more customer service of acknowledgement, signage about refusing Apple Google Pay, and possibly move a little faster to act like All your customers who do have timelines , other things to do , matter.

Extra Storage Chico

Extra Storage Chico

(2 reviews)

MY LOCK WAS CUT AND HALF OF MY STUFF WAS STOLEN…read more The first time I rented a storage space there, the place had recently opened. The owner or manager lived there on site with his wife and was extremely nice. He was so helpful and easy to talk to; really made you feel like you picked the right place. So, I went back. Because I was a returning customer they did not charge me a deposit fee, which was nice. Good feelings stopped there. Somewhere along the line they hired some young people whom were not very competent. Extra Storage does not send you a bill, instead they call you on or about the 8th to tell you your bill is due by the 10th. If you want a bill sent to you then you have to pay an additional monthly fee. This was soooo frustrating. There were a few times that one of the incompetent employees recorded that he had called me when he DID NOT. So then I got charged a late fee. I kept my stuff there for three years. I had everything in there I owned minus clothes and books. Stuff from childhood, stuff from traveling, you know, MY STUFF. I paid just over $2200 to keep my stuff at a gated place under lock and key. Supposedly someone stays on site, supposedly there are video cameras... My lock and my neighbors lock was cut. I had everything stolen except 4 boxes and my furniture. As you could imagine, I was very upset. I'm still upset. There was nothing I could do because Extra Storage was not liable and I didn't have insurance. Extra Storage never apologized. They never returned my phone calls. They did nothing at all.

Great ways to save, 11 day grace period rocks! auto pay available, clean and kinda hiddenread more

All American Self Storage - selfstorage - Updated May 2026

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