C&C Storage is a professionally run family business. The Chances have state of the art security and…read morekeep the grounds clean and neat. Whatever you have to store- it will definitely be safe here. I had three units there for four years! Safety and security here is state of the art, as well as a quiet location with easy access. The best thing about C&C is the family who owns and runs it. They are wonderful, helpful people who care about their customers' property and always take good care of their customers.

Very nice, clean and VERY secure storage yard. Would definitely use again for my storage needs.read more

Great, reasonable storage. Nice people…read more Locally owned. Easy location and easy to move into. Access/gate is limited, so be aware of that. Very dry storage and well kept. You can feel secure with storing your treasures. No worries!

*CAUTION* I rented a unit at Skyway Self Storage after being told the security cameras were…read morefunctional and that walkthroughs were performed daily at close of business. My unit was later broken into, property was stolen, and I eventually learned the cameras near my unit were apparently not even connected to Wi-Fi. There was no useful footage available, and the police log reflected the same. According to the police logs, another break-in had already occurred at the same facility several days earlier. So either my unit sat compromised for days with no walkthroughs actually being performed, or management already knew there had been recent break-ins and still did not have functioning cameras in place. Neither explanation inspires much confidence. Among the items stolen were irreplaceable mementos and awards accumulated over 12 years of military service and 3 activations supporting OIF/OEF. As a disabled veteran and parent of a one-year-old, those were the kinds of personal items I hoped to one day pass down to my child. Those are not things you simply replace with an insurance check. After the burglary, I repeatedly requested insurance information and preservation of any available video footage and access logs, along with basic follow-up from ownership/management. So, to recap: burglary response delayed, insurance information delayed, ownership response delayed, preservation requests ignored, rent increase right on schedule. The only meaningful communication I received throughout this entire process was an email increasing my rent.

Terrible customer service. Inquired on move out date about any sort of refund. It was the 3rd…read more The woman at the office was rude and nasty. Saying no partial refund could be issued. Just to keep a few more of my dollars. Zero empathy. I was a model customer. Never complaining even when I has to pay a late fee. The fees here are cheap, but you get what you pay for. This type of greed is pervasive now

I have had two storage units at this place for over 8 years, as of this month. They keep raising…read morethe price of the units, all the time. I have paid in total $10,420 over this time spam. They failed to notify our offices that there was another price increase. Thus, I owe them $30.00 that is 14 days past due. I just received notice that there is a lien on my storage units. You have to kidding me!! Really!!!

Went in on Dec 26 around 3:00 PM and worked with Ian Johnson... we rented a 18" truck through…read moreBudget (horrible truck) and filled it up for our move to Idaho, early the nest day). Needed a big trailer but there were none at the location (or anywhere in Chico). Ian tried to find trailers in other locations, found one in Orland at a independent garage, but it cost twice as much than through U-Haul directly. Mark Jimenez (regional manager) was there helping out, as the store manager was away. He said he was just up in Magalia CA and there were three trailers there. He offered to go up there and get the trailer (which he did) and bring it back to Chico. At 5:00 I got a phone call from Ian, the trailer was there... come get it! Employees like this need to be recognized for their hard work and customer centered attitude! We were able to fill the trailer and left for Boise at about 7:00 the next morning. Even though we are now in Boise ID, I will continue to use U-Haul here.

I waited 30 minutes to purchase 5 boxes and wrap. There were 2 cashiers and 2 customers the entire…read moretime. While I was waiting a line formed. The do not accept Apple/ Google Pay. There is no sign anywhere stating that , so after 30 minutes they could not accept my payment , so I left for nothing. I suggest a little more customer service of acknowledgement, signage about refusing Apple Google Pay, and possibly move a little faster to act like All your customers who do have timelines , other things to do , matter.

Beware of non communication from these people. I moved to Hawaii, left my credit card on file. I…read moreleft my card at the gas station in Hawaii, got a new card (old card was on auto pay at this storage unit) (30$ a month) and no one contacted me to tell me the card wasnt working. They did not call, they did not text, they did not email, they did not send a letter, what they did was they auctioned off all my belongings of my entire life completely traumatizing me and my son. They sold my baby photos, baby clothes, expensive collectables from my travels around the world, there was a bmx bike, flat screen tvs, beautiful gowns I got in Paris, 10,000$ worth of motorcycle gear. This was not your typical chico storage unit. This is where I come in between my travels because my mom lives here and I never believed that they could be so cruel. I have plenty of money and I do believe they intentionally stole everything in my unit after seeing what was in there. My son drove his car all the way from Florida to find out everything had been sold. No one contacted me about anything! They are dishonest and unethical. Dont store here if you care about anything in your unit.

I rented from Chico U Lock It from March, 2023 until January 4, 2024. The staff is great, the…read morefacility is conveniently located and I found the price reasonable. Thanks!

We let the office know ahead of time that we would be moving stuff this weekend. The person working…read moreleft 4 hours early and would not come back to get us our keys. The person who finally gave us a call back after an hour of calling was rude and unhelpful.

We have been with Smart Stop Self Storage for years…read more Recently Max, who is always professional and helpful, went "above and beyond"! In the middle of moving the unit contents around we had a personal emergency and had to leave immediately. I spoke to Max about this and he volunteered to put items that were still outside our storage back into the unit, lock it up, and hold our key for us. Max was a tremendous help. : )

Great service and price for storing my boat at. Always very friendly and helpful with pulling out…read moremy boat for the day .

I have stored my class A RV here for two years, and there has never been any problems, Shawn will…read morestart my rig monthly, and assure the batteries are at full charge. There are cleaning and waxing services also available. He also assisted when I needed new batteries by taking me to the nearest battery vendor. Fiberglass RV's don't do well in the high heat of this area. The Yard storage center provides the best storage solution and service around. They will arrange storage for most of the stuff you can't fit in your garage.

MY LOCK WAS CUT AND HALF OF MY STUFF WAS STOLEN…read more The first time I rented a storage space there, the place had recently opened. The owner or manager lived there on site with his wife and was extremely nice. He was so helpful and easy to talk to; really made you feel like you picked the right place. So, I went back. Because I was a returning customer they did not charge me a deposit fee, which was nice. Good feelings stopped there. Somewhere along the line they hired some young people whom were not very competent. Extra Storage does not send you a bill, instead they call you on or about the 8th to tell you your bill is due by the 10th. If you want a bill sent to you then you have to pay an additional monthly fee. This was soooo frustrating. There were a few times that one of the incompetent employees recorded that he had called me when he DID NOT. So then I got charged a late fee. I kept my stuff there for three years. I had everything in there I owned minus clothes and books. Stuff from childhood, stuff from traveling, you know, MY STUFF. I paid just over $2200 to keep my stuff at a gated place under lock and key. Supposedly someone stays on site, supposedly there are video cameras... My lock and my neighbors lock was cut. I had everything stolen except 4 boxes and my furniture. As you could imagine, I was very upset. I'm still upset. There was nothing I could do because Extra Storage was not liable and I didn't have insurance. Extra Storage never apologized. They never returned my phone calls. They did nothing at all.

Great ways to save, 11 day grace period rocks! auto pay available, clean and kinda hiddenread more