I am a unit renter and have been so happy with my service, I feel like I need to pass the word on…read more Connie is very professional and helpful! I chose them because she and her husband live onsite to keep the units secure; they are also super clean! Both are a pleasure to do business with! Highly recommend them!

From the owner: We are locally owned and owner lives on site.read more

Deceptive rate increases. The company doubled the monthly fee every four months. Doubling the…read morerental fee every 4 months is ridiculous - rent a U-Haul instead. Would not rent there again.

Unata over at the west 3rd street location is amazing! She has helped me not once, but twice. First…read moretime I had 3 separate 10x10s and the rates were going to increase to nearly 500 combined. She helped me out by finding me a 10x30 for the price I was paying for a single unit. Just recently my rate was going to nearly double for the unit I'm in, and she contacted the district manager for me to get my rate to stay the same. Thanks so much Unata, you're the best!!

Amy and Susan at Ellettsville are the BEST!! I am in Los Angeles and have a student at IU and found…read moremyself in a desperate short notice situation and I was forced to do everything over the phone!! They handled everything phenomenally!! I was able to execute everything over the phone, they assisted with the delivery of the items and have been in constant contact with me the entire process. Hoping to give them as much business as possible over the next three years.

Great rates and friendly service! I know my stuff is safe with them as they have a gate/fence and…read moresecurity cameras.

We just moved to Bloomington and had to store some stuff and went to all American storage. The…read moreplace was clean, the office staff was amazing and we are very happy with our decision to store our stuff there.

Great place to use as storage. They are very very clean, helpful, and very nice every time I…read moreinteract with them. I highly recommend.

Completely unacceptable!!!! I rented a storage space all…read moreAmerican storage in June 2022 six months later I came to move my things from the storage unit and everything was saturated with water. I bought storage boxes from them and upon taking them out everything was soaking wet. Also to find out that it was rat infested rodents in my belongings. Over $10,000 plus my personal belongings ruined. I reached out over a dozen times to all American storage ! Sam is the worst customer service human being I've ever seen. Does not return calls, Does not tell the truth !!! I purchased extra insurance protection from a subsidiary company called safe lease Sam told them that everything was fine with the storage unit knowing that all my belongings were ruined!!!!! I followed every protocol and still do not have this matter resolved! I would never recommend all American storage

Rent at your own risk is right . That what the fine print says in the contract you sign . Beware…read morethis place has roaches I stirred 6 crates 2 small refrigerator microwave for less than 20 days and when I went to retrieve my belongings open the door and turned on the light an roaches scattered. I did not bring roaches . This is not a good place to store amything . Again store at your own risk BEWARE