This place is wonderful, I came in for a simple oil change and they were fast and efficient and…read moregreat customer service, I've never been at a shop with such great customer service everyone said good morning and/or hello, also doesn't cost an arm and a leg. I will definitely be coming back!

BEWARE OF OIL CHANGE BUSINESSES OWNED BY JEFF WARD. READ MANY NEGATIVE COMPLAINTS ON LINE. E…read more Sunshine-Springfield BBB rating = B. Marshfield BBB rating = B-. James River-Ozark. West Branson. 2020. From Aaron Michael. Jeff Ward is deceptive and dishonest. Lied to me upon vehicle purchase. STORE REPLY: None 7-26-19 From Benjamin Bloomer. Store lied to me upon vehicle purchase. Soon discovered many issues with vehicle. I am out $3,000. STORE REPLY: Denies responsibility. 3-3-16 From Jon B. They failed to tighten oil plug when they replaced it after draining the oil. Had I not checked it I would have lost motor on way home. STORE REPLY: None. 7-27-17 From Matt M. I can't tell you how angry I am. Their shoes left my carpet oil stained. STORE REPLY: None. 05-07-19 OZARK BBB. CUSTOMER COMPLAINT: Ozark Store overfilled oil and failed to replace filter. Store's error cost me much time and money to fix resulting problem. STORE REPLY: Store denies customer's allegations. 09-17-18 OZARK BBB. CUSTOMER COMPLAINT: West Branson Store botched up replacement of transmission oil filter, causing transmission failure. STORE REPLY: Store denies customer allegations. 2018 From Emily Cox. Store made promises to me regarding vehicle repairs to be made to a vehicle I purchased from them, and then refused to keep the promises. STORE REPLY: None, but customer says they refused to keep their promises. 2017 From Cleat Harp: E Sunshine Store when changing oil they left oil cap off, spraying oil everywhere. STORE REPLY: None. 2017 From Cleat Harp: Left E-Brake on when pulling my truck into shop causing my ebrake light to stay permanently on. STORE REPLY: None

Very nice people and good service. Free vacuum with oil change. The total for a regular oil change…read morethe vacuum check all fluids even filled up the wipers fluid was 41.60 with tax

Fast, thorough, informative and beyond kind. They gave me information to help me extend the life of…read moremy vehicle. They also noticed I was stressed and upset which is rare for me, their sympathy and compassion was heartwarming and hard to find these days, something I'll never forget. Wonderful place!

Very Thorough, Professional, & Friendly. I loved the fact that he reset our oil gauge without us…read moreasking. thanks

Darrin was very helpful today. He got me in and out of my oil change very quickly and answered any…read morequestions or concerns I had! Thanks !

Good service, they repaired the car quickly and efficiently, bought new parts, and provided a…read morereplacement car.

Called for ac recharge after I repaired it. They got me right in. After the vacuum tested and…read morerecharged the ac unit all has been working fine .

My 17 y/o son went to have his vehicle inspected. Big O failed it because they said he needed new…read moreTie Rods and gave him an estimate on what it would cost. The next morning I took the vehicle to our trusted family mechanic and was informed that there was nothing wrong with the tie rods. When ask how much he would have charged to replace them the price was $250.00 less than what they were going to charge. He then showed me the cost of the OEM parts and what the labor would have been. Never again will our family or extended family do business there.

Been sitting in their parking lot since midnight last night. Was their 1st customer this morning…read moreand they had NO tires in stock to fit my vehicle. They ordered 2 new tires and that was the last we've heard from anyone. Saw a truck deliver tires and went in and asked the blonde female employee if our tires was on the truck. She was rude and very unhelpful. So we continue to sit and wait for tires! A very unhappy traveler from TN

Really fast service. I called about 10 minutes out on I-44. They fit me right in and started…read moreworking. $35 even for an oil change only. I was checked in and out in about 20-25 minutes. Friendly staff. Highly recommended.

The service I had done to my car was perfectly fine in my car runs great again. they were great…read morehelp and got it done fast

Wow I was so impressed with Eddie the mechanic at Car Medics. He is a very honest man He gave me…read moretwo quote on what could be wrong with my air conditioner. It had stopped working. The range of cost for worst case scenario was between 600 and 800 dollars. I was ready for the worst. As it turned out the system just needed charging. My air is now blowing cold. My wife is going in for an oil change tomorrow. Eddie is my new mechanic in Bolivar. The cost was just over 100 dollars and I am very pleased. Bolivar you need to visit this shop if your car is broken you won't be sorry. The cashier was very polite also. Check them out for an estimate. You'll be amazed at how reasonable and fast they are.

I had my oil changed in Oklahoma at Walmart and as I drove towards St. Louis I heard a chattering…read morein my engine as my oil light went on. I pulled into the nearest place I could find which was Kwik Kar. I told them and they went above and beyond the call of duty to help me figure out the issue, document it for insurance, even calling the manager of the other oil place and explaining everything without me even having decided to have the problem fixed at Kwik Kar! I decided to have them fix the situation and they were incredibly detailed and professional. They documented everything they found that was in indicator of how the other oil place messed up and gave me all the documentation I needed. They treated me incredibly well... beyond anything I could have expected and gave me the highest level of support I could imagine... when it was all said and done i was simply charged for a regular oil change... no other automatic add ons to cover their time. I recommend the team here fully... they are top notch!

I went there for an oil change and they did it and the price was good. The people that was there…read morewas nice and friendly

If you want an honest reliable car repair shop when you are broke down, well over 160 miles from…read morehome, this is the place to go. Thank you for all your help!

Outstanding! I called them from out of state to preform a pre-purchase inspection of a local to…read morethem car I was in the process of buying online. They were friendly and accommodating. Provided me with an honest and extremely​ detailed report of the vehicles condition.​​ I am truly grateful as I believe I dodged a bullet on this car saving me probably 15k in what would have been needed restoration repairs. If I were closer, they would certainly receive my patronage. ​ Tim, if you are reading this, again my thanks!