Perfect Exteriors replaced my roof after a hail storm. Knute was extremely professional and…read morecourteous through the entire process, taking the time to really understand and address my concerns. I can't say enough how happy I am with the customer service that Knute displayed to me. I am very detail oriented when it comes to construction projects. There were some issues with one area of the roof after the job was complete. Tyler and Knute made it clear that they wanted me to be fully satisfied with the job. The area of roof that had issues was promptly replaced to my satisfaction which made me very happy. Tyler and Knute have gone over and above to ensure that I am a happy customer and I appreciate that.

From the owner: Perfect Exteriors of Minnesota, Inc. is a trusted, family-owned roofing company based in…read moreMonticello, Minnesota. Since 2002, they've proudly served homeowners across Central Minnesota and the Twin Cities area with a commitment to quality, integrity, and outstanding customer service. With over 35 years of combined industry experience, their team brings deep expertise and a strong reputation for excellence in roofing, siding, windows, gutters, and storm damage repair. Perfect Exteriors specializes in residential and commercial roofing, offering a range of options including asphalt shingles, cedar shake, and metal roofing systems. Their siding services feature durable and stylish materials such as vinyl, LP SmartSide, fiber cement, and steel. They also provide professional window installation with a variety of styles available, including double-hung, sliding, casement, bay and bow, and picture windows--each designed to enhance energy efficiency and curb appeal. For gutter protection, they install seamless gutters that help safeguard homes from water damage. When storms hit, the team offers full-service storm damage inspections and repair to help homeowners restore their properties quickly and professionally. As a GAF Master Elite® Contractor and Haag Certified Inspector, Perfect Exteriors adheres to the highest standards of workmanship and customer care...

Luke and his team quoted the residing of our home with LP SmartSiding. It was very clear what he…read morewas quoting and completed the job in the time stated, in a very professional manner. Job-site was kept clean and the finished product turned out great. Luke took care of any concerns with no hesitation, making sure that we were happy with everything! I would recommend Chase Construction to anyone and they will be my first call for quoting future work.

From the owner: Chase Construction is an exterior remodeling company that specializes in roofing, siding, and…read morewindow installation.

I had the misfortune of a tree falling through my roof just before Thanksgiving 2016. My insurance…read moreagent highly recommended ProTech so I called them with confidence. I had tarped the roof and consulted with the project manager who advised emergency remediation, and they came quickly to "double-check" and reinforce my tarp work so that water would not pour in. So far so good. Given the Thanksgiving holiday, they were not able to begin work until a couple weeks out, and I was accommodating. Then in early December we had a snap of VERY cold weather, and ProTech advised it was too cold to work. Again, I was accommodating. Then it was the Christmas holidays... then it was New Years... then it was "too cold" again... Soon it was approaching March of 2017 and little progress had been made on repairing my roof. Contact with the project manager became more sporadic. Ultimately it was well into spring before work was underway, and then it was very slow. One day, they came and FINALLY undertook the work - though I was not at home and had little notice (which was fine enough). However, the project manager said there was more damage, roof trusses had to be replaced, etc. and increased the damage estimate substantially. I didn't have issue with this per se, but I asked the project manager to share pictures and a details list of the additional work so that I had this documentation for my records. I never received any of this information. While the bulk of the work was completed (the roofing and "truss repair") almost a YEAR LATER, the additional work to replace the rainspouts and fascia trim and finish painting went uncompleted for months. My project manager was MIA. Several months later, the finish tasks were "completed" but sloppily. When they painted, they had used the wrong colour paint. This was partly my fault, as I had left the leftover paint for them from the original homeowner; however, when they painted, then splashed broad swaths of the wrong colour paint on the siding - work that was not even part of the repair - and I couldn't fathom why they felt compelled to do this. Eventually we got the right colour paint and this part of the task was completed. But the rainspouts were replaced with substandard quality workmanship, and after a few conversations with the new project manager (apparently my original PM had been terminated for failing to keep up with projects), I felt so tired of dealing with them that I just wanted them gone. It had been over a year at this point. I received an invoice that included several hundred dollars for "debris removal", and I questioned this charge because I still have a pile of roofing and boards with nails sticking out on the side of my house. I wrote a letter to the project manager asking for an adjustment to the invoice in good faith. This request was not acknowledged and they happily charged the full amount for what I felt was substandard and incomplete work. I strongly recommended to my insurance company to never recommend them again (and they took them off of their providers list), and I will do the same to advise against ProTech to anyone who asks.

Crooks in my opinion. Sales guy lied, told me Aluminium siding wasn't made anymore so I had to go…read morevinyl. Told me I would only be responsible for my insurance deductible. At final insurance review, the claim adjuster said they did things they didn't have to and the sale guy said it was required and would send the information to the insurance guy. He never sent the information to the insurance guy and the deadline for the claim came and neither I or the insurance adjuster heard from Protech. I thought about suing them when I found out I had a right to Aluminium siding but didn't at the time. Almost 6 months AFTER the claim was paid and closed, they sent me an invoice, Do NOT use this company. I am hiring an attorney and won't be shocked if it turns into a class action suit as I am sure others have been scammed by them

This is a family business that won a competitive contract from the county to install safety…read moreequipment like locks, a ceiling mount, and a fence for our special needs child. The son, Grant, was personally involved with everything. He pointed out several safety hazards that would have been missed otherwise, and helped us find locks and doors that met our unusual needs. He also automated their administrative stuff so it was really easy to work with them. The dad, Gary, came over to double check that the workers did everything to his standards, and even made them double reinforce the ceiling mount just in case it got overloaded. I could not be more impressed with their integrity and high standards. Especially with the safety stuff where they could have cut corners and gotten away with it on the county's dime. If we ever need work done, I'm not even going to bother getting estimates from anyone else. Thanks Kastners!

Wonderful contractor, very honest and easy to work with. I have worked with them on a few jobs…read morealready and they have always backed up what they said. Gary is great and very accomodating. Thank you to you and your crew.

If you have had siding installed from Elk River Exteriors beware. You may have been told there is…read morea warranty on it. They do not warranty due to their faulty installation. This is a complaint for siding issue that I filed with the installer July 28th of 2022 for what are called nail pops on my siding. They are visible on three sides of the house. East, West, and South. No nail pops on the North side of the house. When I contacted the installer, they told me that I needed to file a warranty claim against the maker of the siding. (I also sent Elk River exterior photos of the siding.) Elk River Exterior claimed it was a problem with the siding. So I filled out a warranty form and sent pictures to the manufacturer (PLY GEM). Also the owner of Elk River Exterior came and took pictures of the problem and sent to Ply Gem. After much time of going back and forth with the manufacture (Ply Gem) and the Installer (Elk River Exteriors), the manufacture of the siding (Ply Gem) finally sent a Technical Service Representative to inspect the siding in April. His response to the (Nail Pops) was found to be the direct result of improper installation techniques or practices. Some of the discrepancies noted but not limited to include *Nailing at end of nail slots *Nails protruding * Nails from nail hem causing heat buildup/water retention between the panel and fastener. * Nailed to tight, nails at opposite ends of nails, and /or panels that were not given proper clearance to expand as temperatures varied. Ply Gem encouraged us to contact the company that installed siding. But Elk River Exteriors still insist that it is a manufacturing issue with the siding and as of June 19th, 2023 I received a voicemail from the Owner of Elk River Exterior that they will not be correcting the issue.

The BEST!!! From the beginning to the end I was informed of every step in the process and the work…read morewas high quality. I had my siding replaced. The completed job was beyond excellent. Paul went above and beyond to help me. I highly recommend Elk River Exteriors.

KraftMasters provided excellent service and results in the hail damage repair on our home - both…read moreroof and siding. With discontinued siding, this required extensive repairs. The quality of the workmanship was top-notch.

Chad and KraftMaster did a custom front entry redo for us this fall. We'd already had plans drawn…read moreup by an architect friend and the point of the remodel was to remove the original brick and concrete entry, that was falling in due to ice heaving, and replace it with a wooden deck with storage underneath. We'd taken care of the demo and landscaping to prep the site. Chad and his crew took it from there and did a really fabulous job. We have a challenging site because of heavy clay soil and large tree roots. They carefully set the posts and quickly got to work - late in the fall - on putting up the structure. The deck went up quickly and they did everything - including the horizontal privacy cladding, a custom bumpout to integrate the new deck into the 70s house, a custom double swing door to access the storage space, and a custom railing using wire panel - exactly to spec and with a high degree of craftsmanship. Chad and his crew were always timely, courteous, and did a great job cleaning up the worksite each day. We really appreciate the great work they did and have already been so thankful to finally be able to store some unsightly items out of the way and can't wait until spring when we paint the house and stain the deck. Finally, as a female homeowner, I really appreciated that they recognized that I was the person in the equation who cared most about the outcome of the project, who had the strongest viewpoints on the design decisions, and who needed to be consulted as the project went along. This is not always the case and it's refreshing to work with a crew who doesn't ignore "the wife."