I dropped off my husky for a weekend stay this past weekend, I have used their other location as…read moreGrand Canyon Rd by Flamengo and it was a good experience. This location is closer to where I live so I thought that I'll try them out and the experience would be the same, but I was wrong. The staff is very friendly and the location is very nice but I did not realize when I booked my stay that the location has no indoor play area. That would be generally fine if they have the dogs play outside early in the morning and in the evening when it's not as hot but not throughout the hottest times of the day. When I looked at the cameras, my dog was outside with over 20 dogs packed in a play area during the hottest times of the day. I picked him up on Monday, 6/8, and the staff told us that they barely noticed today that my husky had hot spots on his head and paw. I saw the hotspot and noticed he was also limping because of the hot spot on his paw. I treated the hotspot Monday night and Tuesday, but yesterday I had to take my dog to the vet because the hot spot on his head started to bleed and show puss coming out. The vet shaved it and checked his cheek and found a BIG hot spot on his cheek as well. My dog now has a cone on, I have to spray the spot on his head and cheek every 12 hrs, put ointment on his paw every 12 hrs, and he has to take a antibiotic every 12 hrs for the next 7 days. I'm sure during the winter it's fine to have dogs outside all day but not during the summer! The place is probably fine for a daycare but don't board your pet at this location!

Maxx is always graciously greeted as he enters. He has a lot of anxiety when leaving me but I know…read morethey treat him well. Price has increased but still reasonable.

Brought my dog in as a walk-in for her first appointment here. She had to be seen for a smaller…read moreissue so it wasn't an emergency or serious. It was very busy office but they were quick and efficient, especially for a walk-in. Everyone was friendly.

Pet Owners & Animal Lovers -- BE AWARE…read more If you value clear communication, consistent diagnoses, and transparency in veterinary care, you may want to think twice here. "Don't ask questions." That's the message we received -- not directly, but through how we were treated. When we tried to clarify contradictory information, Dr. Hagstette labeled it as "arguing" instead of doing what any professional should: explaining. Even more concerning -- don't expect consistency. Across three visits, we were given multiple, conflicting diagnoses, each followed by new (and expensive) recommendations to "rule things out." Let me break this down: Visit #1: We brought in our cat, Simba, for nasal drainage. We were told definitively it was caused by a tooth issue requiring extraction -- no "maybe," no "could be." Estimate: $647-$1,016. We were given antibiotics and sent home. A few days later: Simba got worse -- not eating, hiding, extremely congested. Visit #2 (with Dr. Hagstette):Visit #2 (with Dr. Hagstette): Now we're told it doesn't look like a tooth issue at all. Completely contradicts the first diagnosis. Instead, we're advised to do bloodwork ($180) before proceeding with surgery "just to be sure." Same antibiotics sent home again. Visit #3 (where everything changed): We show up on time -- only to be told 30 minutes later our vet "just went into surgery." We were nearly pushed aside due to their scheduling mistake. A tech then tells us Simba now needs X-rays (~$500) to rule out a fungal infection -- something that had never been mentioned before in any visit. When we asked to speak to the vet for clarity, Dr. Hagstette finally came in -- and changed the explanation again. Now the X-rays weren't for fungal infection, but to check for pneumonia and other possibilities. So which is it? To make matters worse, when we questioned these contradictions, we were told: "I don't want to argue. I'm very busy." Let's be clear -- asking questions about your pet's health and thousands of dollars in recommended procedures is not "arguing." It's responsible pet ownership At this point, we had been told: Tooth extraction was the cause (up to $1,016) Then it wasn't -- do bloodwork ($180) Then X-rays ($500) -- which might show nothing And possibly anesthesia afterward to explore further -- which also might show nothing That's not a treatment plan -- that's expensive guesswork. We even consulted another licensed vet online, who pointed out basic diagnostic steps that were never performed and questioned the logic behind the X-ray recommendation entirely. Meanwhile, Simba was actually improving, which further contradicted the fungal infection theory (which typically does not improve with antibiotics). Bottom line: The professionalism and bedside manner we experienced during the first visit disappeared quickly once we started asking questions. What we were met with instead was dismissiveness, inconsistency, and a clear unwillingness to explain. We later found multiple reviews describing the same experience: Contradicting diagnoses Escalating costs with unclear justification Poor communication when questioned There are better vets out there. Vets who will: Give clear, consistent explanations Walk you through why something is being recommended Respect your right to ask questions Avoid throwing expensive procedures at problems without a solid diagnostic path Your pet deserves that. And so do you.

Best veterinary hospital in Nevada. Both of these young men have received care at this facility!…read moreAll of the staff, all of the doctors, truly amazing, and they love your pet, as if it was their own. I know it's a bit of a drive for those of us who live in Henderson, but it is so worth it! You won't be sorry. And your pet will appreciate the loving and amazing care they receive, from surgery, to routine visits. Best place ever!

My cat is dying Lynn and Caitlyn very rude and useless. Just because Lynn is going through…read moremenopause lmao plz don't miss gender me and treat my cat poorly. 0 star. Building is dirty and trashy. Wouldn't ever come there again

We just moved to Las Vegas and after doing some research looking for a new vet we decided that we…read moreliked the reviews and how SAH was locally owned. They accommodated us very quickly with an appointment when our kitty wasn't feeling well. Dr. Reynolds was a pleasure to deal with and he explained everything throughly and answered all our concerns. We went through quite a few vets back in Connecticut and feel very fortunate to have found Dr. Reynolds and his team. Not only was he knowledgeable but very caring about our baby. We would highly recommend Dr. Reynolds to anyone needing a veterinarian.

I went to this veterinarian office for the first time after finding it on a (very short) list of…read morelocal practices that have not been bought out by private equity. It's important to me that my money goes to the people who actually perform the work to care for my pets and not to a bunch of investors who raise prices and lower the quality of care/products to increase investor profits. I'm so glad I found SAH, every aspect of our visits has been outstanding! Check out vetlocal.us for more information about private equity's takeover of vets.

Having been to many pet stores and being the President of a 501(3)(c) non profit animal rescue, the…read moreethical standards, cleanliness and care for the dogs here was the best I came across in Vegas and in general. Came here just to browse and ended up buying a puppy. Photo is not AI!

The Puppy Store was so fun to stop in and look at the cute puppies. Growing up as a kid we used to…read moresee these places all over! Not so much anymore. It was fun to see these cute little guys. The place is spacious and the workers are super friendly and nice. They require your ID to hold while you visit and browse the store.

The staff overall is very efficient and both Dr. Ann and Dr. Scott are great veterinarians!…read more But they are extremely short staffed and an emergency can throw the whole operations of the office off for several days! please hire more office staff and veterinarian assistance to better service, the overwhelming amount of customers that you have!

Everything and me and Bradley should hang up her license she's too old she misses too much obvious…read morepet issues and then they try and lie and cover it up if you love your dog don't bring it there

We had a Guinea Pig that was declining fast after 7.5 years. There are only a handful of clinics…read morethat can work with exotic pets. We made the decision to put him down since his quality of life was so poor. We would like to thank everyone at Lone Mountain Animal Hospital for the incredible compassion shown from start to finish with our piggie. From the person that answered the initial phone call, to the front desk people, the intake technician and the Vet herself. It is never easy euthanizing a family pet, but the way it was handled definitely helped us. Thank you all.

WARNING! Unethical…read more& predatory doctors at this vet- they are a money grab operation. They swept our injured pet away at the front desk- without consultation and provided $600 worth of bullshit on an animal that was already dying. We arrived asking for comfort care. Dr Moore even tried to sell us an amputation surgery that we both knew was ridiculous. They were embarrassed to even see us at pick up- still trying to push that he stay (and die) for another night. Further, tried to drive our bill up by selling a ridiculous cone on its dying head, a antibiotics shot (not included in 600 bill (only pain meds were given). I have been to many vets in my lifetime- Dr Moore was appalling. Shame on these people! DO NOT TRUST THIS VET FACILITY!

We had visited other vets in the area and SS was the cleanest and best smelling vet we have been to…read morein a long time. Front desk staff has been very welcoming and friendly. We met with Dr Maya for our Great Dane checkup and shots, and had a wonderful experience. She also preformed a small procedure to remove a small lump. Procedure went well. Office called next day to follow up. Highly recommend South Shore!

For over 10 years, this clinic has been nothing short of extraordinary for all of my pets. Dr…read more Claus and Dr. Noda have consistently gone above and beyond, and I truly believe they saved my pitbull's life by detecting his cancer early. Their expertise, compassion, and dedication mean the world to me. The entire team creates such a warm, welcoming atmosphere ! From the spotless facilities to the incredibly friendly staff who treat every visit with care, I'm forever grateful for the love and attention they've shown my pets throughout the years! Thank you all for everything you do.