This place is building with love in and out for our babies. Ioana , the owner is magic. Overprotective with each baby pet, very professional and friendly with us as customers, Prices are even small for what she offers. Outside area, inside play area, separate rooms for special requirements of each pet, video cameras 24 hours update about your babies. Truly recommend this place. Is a peace of heaven for babies that has to be stay far for a period of time from their parents. Has all the trust and confidence on it. Thank you for existing Luxe Pet Hotel. read more

Luxe Pet Hotels - My baby with the owner of this perfect place. - Pet Boarding Near Me - Las Vegas, Nevada

My 3 year old dog loved his stay here. We had to leave him for a couple days. He's reactive so we asked that he be kept separate. It was nice because they were attentive and my dog still got Lots of play time and attention from the care takers. They also sent pictures which I really appreciated. This is definitely my go to next time I need to board my boy. Thank you! read more

Luxe Pet Hotels - My dog with the sweet and attentive caretaker - owner - Pet Boarding Near Me - Las Vegas, Nevada

Outstanding service and the most caring place you could ever board your pet. Highly recommend that you give them a try, you won't be disappointed. Super clean, no smells and our Yorkie came home totally clean and relaxed . Will definitely return with both of our dogs. They sent us numerous pictures and you could just see the love that they have for pets. Thank you for taking such good care of our precious little guy. read more

Great pet hotel! They took excellent care of my babies while I was on a cruise, and I didn't have to worry about a thing. Very professional, caring, and reliable service. read more

Should be 10 stars! I already left a reviews about 6 months ago but I must say again that I would only feel comfortable with our baby Aries to stay here! We have brought him for an extended stay many times over the past 2 years and everyone here is so friendly and warm, the place is immaculately clean and most importantly Aries enjoys his time here as well. And their response time to texts is almost immediate. read more

Amazing place they took care of Eduardo like their own doggie. I recommend 1,000 % Beautiful Facility, clean and very caring for my little baby . read more

Luxe Pet Hotels - Eduardo Played and Rest like there is no tomorrow - Pet Boarding Near Me - Las Vegas, Nevada

Took my doggy here over Christmas ! It was great! No issues and got updates! Drop off and pick up was easy!

If you want to bring your furry baby here, please do so! This was the first time I brought my dog to a dog hotel for a couple of days and I was nervous. However, when you walk in, they make sure they're okay with other dogs (and they also ask prior to booking). My dog gets along easy with others so it was no problem. You're allowed to bring their own food and toys, but you're not allowed to give them the the food bowl (which is totally fine because they have their own already) When you're gone, they send you pictures and videos of how your dog is doing. It's really reassuring. My dog had so much fun and I'll definitely bring him here again! read more

Luxe Pet Hotels is wonderful!! We came to Vegas for couple days for our daughter's volleyball tournament with our dog ToTo. Since we could not take him to the games, we called Luxe Pet Hotels very last minute to see if there is daycare offered. They responded right away once we sent the questions thru Yelp, and we were so happy to find this place!! Remember to bring the vaccinations before your reservation. Toto had a blast and passed out in the car while we are driving back to LA. Luxe Pet hotels is excellent!!! read more

Luxe Pet Hotels - Toto had so much fun and even had a bath!! - Pet Boarding Near Me - Las Vegas, Nevada

I boarded with them once a couple months and had no clue the kind of operation they truly run. They response that is written below this by the business owner is such a lie. No one was on a property. I would never take time out of my day to write a review about a company unless I really felt strong about something. Being such an animal lover PLEASE DONT TRUST THEM WITH YOUR PETS! Only 2 worked for the entire facility. No management on duty. They leave the dogs in the rooms from 5pm-9am (16 hours) ... I asked the guy working how I can get my frenchies extra playtime because I just don't think that's okay.. and he said he would have to talk to his manager and request additional accommodations for an additional charge. There is rooms dedicated to making it look luxury , The worker told me it's just for show and they are not used. 3 mins down the road is Pawsh Palace. They were so shocked to hear this and they take giving your dog attention VERY seriously. Do not trust LUXE PET HOTEL. Terrible customer service , I ended up walking out the walk through because the guy that was working kept getting distracted and had no clue what they offer. read more

I booked Luxe Pet Hotels in Las Vegas expecting high-quality care based on online reviews, but my experience was extremely disappointing and concerning. I reserved a queen suite with a camera for my anxious dog and specifically told the staff--especially Viviana--that my dog needed extra attention and reassurance. My concerns were dismissed. I later discovered that from 6 PM to the following morning when they open dogs are left alone in their rooms with no supervision. They claim security is in the building, but I watched my dog howling on camera all night without anyone checking on her. There was no one to answer the phones when I tried calling multiple times in the middle of the night. I even drove to the facility to pick up my dog early--only to find the lights off and no one responding at the door. When I finally got in the next morning, I was told the overnight "security" was asleep upstairs and that I should've requested overnight check-ins--something I was never informed was necessary or even possible. If a facility claims to offer 24/7 care, there should at minimum be someone checking on the dogs. The staff ignored my concerns about my dog's anxiety and discomfort around other dogs, and the footage they later sent confirmed how distressed she was during her stay. Note that the footage isn't very personalized and it's of all dogs you don't get a specific one of your own and if you were to request it, good luck receiving one because they are not responsive via text (attaching screenshot here) and as a mentioned no reply from anyone after 6pm. The answer I received on how my dog has been was not reassuring at all and made me feel more uncomfortable when responses stopped completely. This was a traumatic experience for both me and my dog. Luxe Pet Hotels failed to provide the level of care and communication that any responsible dog owner should be able to expect. I hope this helps others--especially those with anxious pets--make a more informed decision. See my response below to your reply: You continue to dismiss your customer's feedback and concerns without accepting/acknowledging what really happened. If my dog was so "aggressive" why did you take her? No one mentioned to me these concerns of my dog's aggression. In the videos you shared, you can clearly see my dog is not at all aggressive to anyone or the dogs around her. She is more afraid and nervous than anything else. And to clarify, yes, my dog initially did try to bite Viviana who tried to grab her which my dog did not expect AND she has never actually bitten another human to intentionally hurt them. She was being protective like many dogs are with their owners, but she is far from being a violent dog. You never mentioned this to me via text and how can I request any accommodations if you are not responsive to my texts? When someone says their dog is anxious and you can see your customer is nervous, take it a bit more seriously next time and try to reassure the customer and if you have any concerns about someone's dog, please flag them. Also, I watched on the camera when you tried to feed my dog the next day - you placed the food on the corner and left. My dog was just standing there away from you. And when you tried to take my dog to daycare, I also saw on camera that my dog went and hid under the bed. How is that an aggressive dog? I watched it happen on camera... and I wish I recorded it to show people how much you are lying here to cover yourself. None of this excuses no one checking in on any of the dogs after 6pm. That's still ridiculous and I don't see why anyone should have to request someone to do that when it is common sense to make sure they're doing okay after over 10 hrs with no supervision. That is what a dog hotel who truly cares for the well being for animals would have done. I hate to be that person because I do not like to leave bad reviews, but people need to know the reality of your negligence and I don't want others to go through the same thing. Rather than overlooking this and giving another excuse, I hope you take some time to listen + learn how to communicate better with your customers, provide them with all options (you never communicated to me the option of having someone check on my dog overnight), have some kind of emergency number for after hours in case an owner sees their dog is not doing well on camera, put more care into the way you watch the animals, and be mindful that people are paying you a lot of money and putting trust in your hotel to watch their pets properly. read more

Luxe Pet Hotels - Replies were not supportive/helpful.Can't contact after hours if you have any concerns.Not a 24/7 service with true care for animals. - Pet Boarding Near Me - Las Vegas, Nevada

Absolutely the best pet hotel in Las Vegas! To be honest, we haven't tried them all, but we've tried quite a few and all of the well reviewed ones and Luxe has by far been the best experience we've had for boarding and daycare. One of the top to three we've used anywhere in the multiple metropolitan areas we've lived in with our current pup. The facility is absolutely top-notch and we were pleasantly surprised (hard to do) with the cleanliness of the facility. From the second we walked in we were reminded of a 'fancier' version of our absolute favorite pet hotel in the Bay Area, Fit-N-Furry. The staff here all seemed friendly and the (assume to be) owner is just a delight. You can tell that everyone loves pets and that in itself made this place a no-brainer for future patronage. Seriously, this is the most important part to us, as we are entrusting you with our baby (she also called them 'babies', which my significant other and I just adore). Our dog absolutely hates most boarders and daycares but didn't seem to mind this place and by the time we got back from our trip, she acted like she didn't want to leave. That's only happened at one other place before and we have an excellent relationship with that business and its owners up unto this day. Thats what we're looking for in a service provider, especially one who is directly responsible for caring for a loved one. Pro-Tip: They offer discounted daycare packages; they're such a great value we snagged one upon picking Roxy up, after seeing her so 'satisfied' with their services, just to guarantee we'd remember to use this place again. One of the best perks of this place is that everything is included in the base rate and you don't have to upgrade to a higher-tier room/rate and/or add on packages/fees to get what you need. That level of transparency is also paralleled by the ease of referencing where you're at on your pre-paid package by the ledger they keep that you get to see every time, not that you need to of course. Also to note, is that we're always hesitant to go with the base package and here we did and found it to be more than adequate for our baby. That's rare in pet hotels these days. I cannot recommend this place enough; try them first, before you waste your time and risk your dog's wellbeing to someone else. Thanks guys! Wait. I almost forgot the little videos and pictures they send you are the best and much better than a boring webcam feed (you always have to pay for) and they didn't charge me a fee like many other places have. You'll absolutely love getting them and they'll make your day (if you love your pet as much as we do) whether you are at work on a getaway. read more

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Amazing experience. The owner was excellent at communicating and took great care of our dog.

SO NICE!! I almost got kicked out of The Westgate in Vegas, a "pet friendly" hotel because my dogs barked a few times at night because people were slamming doors and yelling through the halls. The Westgate's answer was, "It's a casino." Anyway, I had to find a boarding place ASAP. Some places require 3 days notice beforehand! Luckily not this place. All I need were vax records for both of my dogs. Hint: Call your hospital at least the day before for vax records. Luckily my receptionists were quick about it, but not all receptionists and vets are as timely. Anyway, this place is run by a very nice Romanian family. They don't speak much English, but their receptionists and dog handler speak perfect fluent English. They took such good care of my Coco and Bob and listened and followed all my instructions for each dog. Bob is kind of a troublemaker and they took care of him with flying colors. Mary the grandma asked my permission if she could sleep with my dogs at night, and I had no problems with that. My dogs loved it. The sweetest lady ever. Also in the Celebrity rooms they have queen/king beds with a webcam for viewing. Having that webcam footage was the best and gave me peace of mind. Pickup is 11am and for only $30 more you can leave your pets there later throughout the day. Pretty sweet! I suspect the other negative reviews have to do with the language barrier. I was worried about that. But if you make sure to give the receptionist AND dog handler explicit directions there won't be a problem. Yay, can't wait to have my dogs stay here again! read more

Luxe Pet Hotels - I don't think this is weird at all and Mary asked my permission to cuddle with my dogs at night. The sweetest! Best webcam footage ever - Pet Boarding Near Me - Las Vegas, Nevada

They take great care of my baby while I'm away. Excellent customer service. Video updates throughout his stay. Offer a lot of outdoor and group play time read more

Awesome place to bring your fur baby when in Vegas! They gave us access to view our pup from our phone in it's room after hours of recreational time within their air-conditioned facility, complete with a play area. All the dogs seemed really friendly & happy to be there. It's good to know that there's always someone on staff there even throughout the night. read more

I absolutely love this place. I took my dog Laney there for daycare when I was running errands in Vegas. The staff was super friendly and truly care about the dogs. I highly recommend coming here for all your daycare and boarding needs. They spoil your dogs. read more

They took great care of our pet, they are very easy to work with and loved the photos they sent

Our puppy Koda loves to come here for daycare. He gets so excited every time he walks through the door and gets showered with kisses and praise. You can tell everyone here truly LOVES animals. Since coming here our pup has gotten much more affectionate, had a great experience grooming, mouths gently (no more puppy biting!) and the best part of all of it.. He is SO tired when he leaves he mellows out for two days which helps his home behavior a ton. He even falls asleep in the car on the way home after a long day of playing with his friends. This has been the best doggy daycare facility I have ever taken my animals to and we are absolutely a lifelong customer! read more

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WARNING - DO NOT LEAVE YOUR DOG HERE. As we discovered, Luxe's standard operating procedure is that your dog will be left alone for 14.5 hours without any bathroom breaks and will sleep in a room with feces and urine. We boarded our two dogs in a celebrity suite for two nights, and after the second night we saw on the video that their room had feces and urine all over it. We called immediately to find out what was going on, and Viviana informed us that our dogs had been put in the room at 5pm and were not let out again until 7:30am the next day. That meant 14.5 hours locked in a room with no bathroom relief. She said this was standard procedure at Luxe, and if any dogs had to go to the bathroom they were expected to deficate and urinate in their room. We were absolutely appaulled. As any dog owner knows, this amount of time without a break is incredibly irresponsible and dangerous for their health. Furthermore, to expect a house trained dog to urinate and defecate where they sleep is psychologically awful. Not to mention completely unsanitary and disgusting for your poor dog to stay in a room for hours with feces and urine. We proceeded to look back in the video recording from the previous night to find that our poor Labrador was distressed around 2am - panting and pacing back and forth looking for any way out - before having to urinante on the floor in his room. We also saw that he had defecated right by the door beforehand. He is 10 years old, highly trained, and has NEVER done this anywhere but was clearly in desperate need. Our other Labrador was in the room as well, and they both had to stay in there with the feces and urine until 7:30am. Viviana had no hesitation in saying that this was normal procedure for this boarding facility. Needless to say we packed our things and picked them up, we told Viviana that this was absolutely unacceptable behavior and abusive to dogs. She tried to tell us that it was our fault for not telling her that they needed to be let out, to which I say further proves how awful this facility is. What responsible boarding facility in their right mind thinks that leaving dogs in a room for 14.5 hours straight without a bathroom break is acceptable?? Not to mention that Luxe charges $240 per night and touts their attention to your "babies". Viviana continued to text me with this excuse again after we left, which I am attaching to this review. I am also attaching photos and a clip of the video in the room (too long to post here, it's posted on Google Reviews) so others can see what we woke up to and how distressing it was as we watched our dogs go through this. Do not make the mistake that we made, NEVER leave your dogs here. read more

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Omg this is the best "home " for my baby. He get so excited when I bring him there. Why do I like that place ??? Because this hotel invested money in AC and cleaning /sanitation and the dogs have a big playing area inside or outside in the shade! Very clean and safe. I always feel comfortable leaving my dog with their staff. Thank you , thank you for what you doing for my dog ! read more

Luxe Pet Hotels - Playing outside - Pet Boarding Near Me - Las Vegas, Nevada

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The customer service here was amazing!! Thank you for everything you do. Keeping my pups happy and well taken care of!

This has been a long overdue review of Luxe Pet Hotels. If you're an out of town visitor and need a great spot to board your pet or pets, you should consider Luxe Pet Hotel. We normally had our boys stay at a dog hotel closer to our home in the Long Beach area but this trip to Vegas we decided to try Luxe Pet Hotel. We had a few incidents with our dogs like soft poop or diarrhea after staying a few days at the Long Beach pet hotel BUT on this trip to Vegas, our boys were GREAT! They weren't stressed when picking them up after a few days and were great in the drive home as well. When dropping off our boys, we were greeted by a lovely friendly woman who assured us our boys would be just fine and she was correct. She took videos of our boys playing and having fun with the other dogs and texted them to us to help ease our hearts. Luxe Pet Hotels is the real thing and we were extremely happy with the rates. Far less then what we were charged in Long Beach and a great alternative. We will definitely be using them again in February when we head back to Vegas. read more

Viviana saves us. we were visiting Vegas and our dog was hollowing and barking at our Airbnb. She responded quickly to our inquiry and sat with our nervous pup so she would eat. The facility was very clean and very secure. I would highly recommend Luxe to others. read more

Highly UNrecommended!! My dog didn't want to go home with us because he was having such a great time!! --will definitely be back next time we're in town! :) We love bringing our pup on trips knowing he's safe at Luxe! We had dinner plans so we scheduled him for day care. Plans ended up pushing past their closing time but they happily took my pup in for the night with full course meals until we picked him up the following morning. Reasonable rates for a low income household, as well. They will send you pictures of their playtime and meal time. I swear... My dog felt betrayed when he saw us pick him up! He was looking for his friends for a long time in the car! read more

Luxe Pet Hotels - My pup (creamy white dog) with his new playmates!! - Pet Boarding Near Me - Las Vegas, Nevada

Our doggo was well taken care of! And they send update pictures during her stay. The owner is so kind

I'm so happy to have found Luxe Pet Hotels. I had tried multiple boarding facilities and my Beagle was just not the same when I would pick her up and that was concerning. I found Luxe Pet on Yelp and believe me the 5 star reviews are well earned. Every time I pick up my dog she is very happy and I know how well she is treated and has a total blast with Viviana and the entire staff. Thank you Luxe Pet for the peace of mind knowing my dog is in such great hands when i leave town! read more

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This place is absolutely amazing. I'm from out of town and have brought my pups last minute each time and I am always so impressed with the level of care that I am given as a customer and my pups as well. This last trip I literally had an hour before they closed to squeeze my puppy in without prior notice and although I am sure that is not ideal for them, Shannon never made me feel that way . She went above and beyond to help & make sure we were accommodated properly. When we arrived Shannon took her time checking us in and making sure all the details of my pup's stay were noted and even though it was after hours, she never made me feel rushed and made sure my puppy was her priority. While we checked in Alex took our baby back and made sure all the care instructions were thoroughly conveyed to Meri the overnight "angel" who cares for all these pups with sincere love like if they were her own. Vivianna was wonderful at check out as well, you can truly feel that all the people that work here are kind, caring and have pride and love for what they do. If I could give a million stars I would!! read more

Hmmmm Let's see, what can we say about this place... Well, at first we're hesitant to leave our Bruno (English Bulldog) here to the point that we have no choice and we're kind of in a hurry. No regrets, we were satisfied. This place was so beautiful, elegant, clean. Staff are very friendly and attentive. Nest camera was a plus because I can monitor what's our Bruno doing. Thank you for keeping our Bruno safe and special. read more

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My Lola stayed at the Luxe Pet Hotels for 2 nights and she has an excellent time!!! On our first arrival, I was worried, because Lola never sleeps alone before. She is a slower warmer and shy, which means it takes a longer time for her to make a new dog friend. But she makes a new friend in two days at the Luxe hotel!! That says a lot about the hotel service. They are definitely knowledgeable about how doggies socialize/interact with each other. Also proved the Luxe Pet Hotel keep their promised to let my dog play 8-10 hours a day and not just cage her in the cell. After I picked up my dog and hit the road for a 4 hours drive, she sleeps like a babe. She did not show any signs of scariness after leaving the hotel, in fact, she is much calmer than before. My husband and I appreciate the Luxe Pet Hotel takes good care of our babe princess. Lola will definitely come back again whenever we have a Vegas trip!! For other information: I bought a standard room for Lola, for $80 a night. I hope this helps other pawrents who are looking for a pet hotel in Las Vegas. read more

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I can't fully provide feedback on the services provided, but I find boarding places to be overpriced. I ended up using Rover and hiring a babysitter nearby. It was less stressful for my pet and they were not in a dirty environment with too many dogs. $80 per day is ridiculous. read more

Highly recommend this business for dog daycare. Dropped my dog off for the day and the service and facility was exceptional. Hot right now so it was great to see they have an indoor yard with AC. The price was fair all things considered. This is my first choice when I'm back in town again. read more

Our old friends from Boston was coming for vacation to Las Vegas. But my worries was about my dog Coby. He is not very sociable dog. Being 1st time was making me very uneasy. Although the price was little higher than most places. It was important for the right place for my unfriendly dog. So I took extra time finding a good, clean, responsible and experienced place for pet boarding. Luxe pet hotel had good ratings on Yelp. And speaking with Elena, made it little easier. They send you photos txt msg of your dog to your phone. Which gave little comfort zone, so that you can enjoy your vacation. Overall good experience. Friendly staff. ( Elena, Alexia, & ... Coby seemed to enjoy because when I ask him if he wants to go back and mention the place, and staff name. " he wagged his tail !!! read more

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Our baby spend a wonderful time here.The staff made sure she was happy and took care of her just like we would have taken care or her. Very involved and dedicated staff and owners. We received photos every day We couldn't be more happy that we brought our baby to Luxe. Highly recommend! read more

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We have been here many times. We drive from Santa Clarita, CA here to have our dogs in a place where they are safe, always well cared for, and all special requests are always honored. We have no other reason to fly out of LV for trips, except that we have never, ever found a doggie spa that is of this caliber. We will always come through Las Vegas to drop off our Labradoodle and Lab mix, as they are happy, healthy, and we can see them through photographs and videos all day long. Thank you, Luxe! We love you. read more

My fur baby Munchy needed a night to crash after our move from LA. Found this place at first sight on yelp and decided to book it for the night. Vivana was great! She gave us a tour and showed me all of the amenities the facility have to offer! Thank you for taking good care of my baby she will be back again. read more

I am so glad that I found Luxe Pet Hotels. I have boarded my dog here several times and it has always been a 5 star experience. The facility is very spacious and very clean. The owners treat every single dog like their own. Leaving my dog is always the worst part of traveling, but I feel much better knowing that she is at a place that takes such great care of her. read more

This is the first time we boarded our puppy away from us and we wanted the best for her .. Luxe hotel is the best pet hotel in Las Vegas .. Bobby the owner is amazing they have provide stay with food and unlimited playtime .. Bobby used to send us pictures of her everyday also we added a spl request of facetimeing her everyday and guess what he did it . Most importantly our puppy was healthy an happy and I will definitely board her there again without question I would highly recommend this place to anybody read more

The spot was clean. I was welcomed by the owner who upgraded my dog into a Celebrity Suite. I really appreciate her because it was my first time leaving my dog alone and i felt bad. The room was beautiful and the playroom was also clean and steady. I al now waiting for pictures that they said they took of my dog there.. i am not so sure my dog went to play with other the first two days for 10 hrs but i think i saw her leave once for 30 mins. And last day , she was not in her room for quite sometime.... The person at the front desk was also really nice and the person who helped me (Alexis) make the reservation was really nice as well. I was happy with the conditions i left my dog on... Will really recommend. read more

Luxe Pet Hotels - My dog in her celebrity suite .! - Pet Boarding Near Me - Las Vegas, Nevada

The only place I trust to take good care of my Newfie. They treat Bo wonderfully whether at day care or staying for a few days. He doesn't like to leave. Would rather stay with his pals and be loved on by everyone there. He is a picky eater, they have that covered. They group them by size and activity level. He gets plenty of play. He is a big boy and we get the extra large room when I need to leave him overnight. Ample room for him to sprawl like the big dog he is. read more

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