Since I have had Puragain Water System the system has performed as promised and more importantly…read morethe after sale service has been exceptional especially Oscar. He is always early to arrive and his explanations are easy to understand. You can tell he really cares and wants you to be satisfied before he leaves.

Do not hire this company. Terrible service, plus they charged us for filters after agreeing to…read moreprovide the filters for 3 years.

Rinsefy was very transparent with pricing and answered all my questions before installation. The…read morequote was clear with no sales pressure or unnecessary upselling. The installation was completed professionally as agreed, and the overall price was significantly more reasonable than several other quotes I received. Very good experience from start to finish.

I received detailed documents and phone call from the vendor. Going saltless seems to the way to go.read more

We were looking for a company to install a Reverse Osmosis water system in our home. We contacted…read moreNew Gen Plumbing and Jose was here the next day to provide a bid on the project. We also asked that they include pricing on replacing the main household water valve located in the laundry room. Their quote was very reasonable and the work was scheduled. Jose and his assistant installed the RO system, connecting it to both the kitchen faucet and the refrigerator ice maker. They also replaced the main water valve. This included cutting out, replacing and painting sheetrock around the valve. All work was done flawlessly. After a month or so, we noticed the RO system occasionally making a high-pitched squealing sound. We contacted New Gen and Jose came out to trouble shoot the issue. He discovered that one of the manufacturer's system components was not working properly and was able to remedy the situation. He even took time to measure and show us the quality of the water that the system was producing. The level of professionalism and technical capability of Jose and the New Gen team was exceptional. We highly recommend New Gen and will call them for any of our future plumbing needs.

New Gen was quick to respond when i called regarding a leak , as well as a loose kitchen fixture…read more The service provider was timely,knowledgeable, polite and the estimate was free. Definitely highly recommend and will call again for any future plumbing needs

Mrvn and his team were excellent, very professional and took extra care. He explained all the…read moreprocess on what I would need to do to keep the system running smoothly for many years to come. Overall very happy with the service and the setup. 2 of my brothers and I got a great deal working with him. Will definitely be sending more business your way.

Outstanding customer service. It wasn't about money. He genuinely cared about me getting what I…read moreneeded. He came out to my residence three times just to check my water. I spoke to several companies prior and all they wanted to do was sale sale sale. I was impressed with the clean install and the drop system overall. On day 1 I noticed the difference in my water that's how terrible my water was. They are a true blessing and just the honesty, integrity and customer service alone needs to be highlighted. You don't get this now days! I highly recommend HMMWATERFILTERATION they have the best price, and best system. There are many companies out there but none are a match for them trust me I've talked to over 10 companies. HMM treats you like family. Don't take my word for it see for yourself. They are also very informative and don't make you feel stupid for asking many questions or the same questions. He never got irritated unlike what I experienced in the past. They respond back immediately. I'm telling you hands down thee best and I can't stop bragging on my experience and my machine!

Quick response by email, very personable and professioinal, very helpful, good service whenever I…read moreneed it

Excellent service, and reliable. I have an older system that has been successfully maintained by…read moreAqua General and team.

Did a great job with the service. They were in constant communication with us and came on time…read more Very happy with there service

We had a rep come out to discuss a whole-home water filtration system. After doing our own…read moreresearch, we decided it wasn't necessary right now and I communicated that clearly. Instead of respecting the decision, he sent a link to an article and then the words "You're right. Nothing in your water." The shift in tone once I declined was dismissive and unprofessional. I also got the strong impression the interaction would have been handled differently if my husband had been the point of contact. Now we won't ever use your company. Do your own research and get multiple opinions before moving forward with any system.

The worst company. No maintenance for 2 years and they…read morecharge full amount. They took the machine with out any notice. They are still charging. they took from another company and they do not know what they are doing.

We've been doing business with Mirex for over 10 years. Great prices and great service. They are…read morealways on point and keep our employees hydrated and happy!

After Winter Storm Uri, we discovered five different kinds of pipes in our house. All five had…read morebursts in them. Because of the extent of repairs needed, we decided to just go ahead and repipe the whole darn house and from start to finish and HaLo was phenomenal. As most of TX knows it's been hard to get a hold of any plumber, but Karen and their crew were remarkably responsive and got back to me when they said they would every time. We did have to wait a little to get on the schedule but it was for a reason I appreciated: while supplies were limited they were trying to help the most people instead of sinking all of their materials into one job. They helped me avoid cutting into wood paneling and built in bookcases that would have been a nightmare to repair by moving a hose bib. And when the job was over Nayar was very patient with me when I asked him to give me an overview of where all the lines were located in case I had to trouble shoot anything. Also, the employees who only spoke Spanish were so kind in dealing with my poorly mangled Spanish - So. Kind. It's been about a week since my job was done now, and all the lines are fully functional with no issues!

My experience with Halo was extremely frustrating. A drainage project that began around July 8 took…read moreabout a month to complete, leaving a trench around my home and delaying other work, including roofing, electrical, and AC repairs. The biggest issue was a nearly $6,000 change order for a bathroom drain addition that was clearly identified in the drain inspection provided to the owner before the project was quoted. That inspection recommended replacing both older cast-iron systems with PVC. I was told the report was not fully reviewed before the quote was prepared because the owner receives too many reports and is usually rushed. Unfortunately, that lack of review resulted in a major added cost. There were also property-damage issues. My sidewalk and sprinkler cable were damaged during the work. I had to push back repeatedly after initially being told the damage may have been caused by me or my subcontractors. Communication and customer service were also disappointing. I found the project manager dismissive, and my request for a site meeting with the owner after the first major issue was ignored. The project total nearly doubled. When I requested a resolution, I was offered a split of the cost of the quoting error rather than removal of it. On a Friday evening, I was told the error would be removed; by Saturday morning, I received a threat and a promise of a lien. I cannot recommend Halo based on the inaccurate quoting, property damage, prolonged disruption, and handling of these concerns.