The tech was on time and professional,so I signed up for a service contract. With summer around the…read morecorner I recommend them.

Not reliable at all! I have taken vacation days twice now and Aacann cancels at the last minute…read moreboth times.. Just want I wanted to use my vacation time for. Sitting at house waiting for A/C tech to show, to get a call that they will not make it and need to reschedule.

The crew at Air Expert have been our go to for HVAC for many years. Always a pleasure to work…read morewith. Fair pricing and excellent service. BTW We are in Houston TX not San Francisco. What's up YELP?

On the first 100+ degree Saturday in Houston Air Expert was at my house before 8am to diagnose why…read morethe A/C wasn't working. In a matter of minutes Louis Jr. diagnosed that the circuit breaker tied to the A/C unit was blown and that an electrician would have to change it to make the A/C start working. He was very professional, quick and clean. To top it all off he did not charge me a trip charge, on a SATURDAY! This is actually the third wonderful experience we have had using them and I'm sorry I didn't write a review sooner. Garden Oaks Resident P.S.-the breaker was changed out in about an hour an a half by an electrician and the A/C worked!

Great service! G and P have provided repairs and new air conditioning units for my family for…read moreyears. We recommend this company highly!

Tony is the person I dealt with here, and I'm happy I did so…read more FYI, mostly Spanish spoken by the workers. The office staff I dealt with by phone seemed very fluent in English. I speak both fluently, but prefer English. So the men came out to look at the HVAC unit, at 18 years old we knew we may need a new one. I got some pretty good competitive rates from a few people. This company wasn't the cheapest, but they weren't the most expensive either. I wanted something additional done, & Tony explained to me I could spend the money on it but that it wasn't entirely necessary because of the size of my house. Ended up saving me $1500. The workers were respectful of my children and my property. They took precautionary measures to ensure my carpet was protected. Upon completion, they walked through with me to make sure everything was working to my satisfaction. They also made sure I understood the new thermostat and the new filter process. My children are now able to deal with the summer heat in peace! I recommend them to anyone who needs. Financing available.

We needed water extraction. The moment we contacted…read moreEmergency Restoration of Houston, LLC (ER), the first thing we noticed was that on the other end of the line was a reassuring voice and unpoint questioning that lead to asses our emergency we quickly felt that we were talking to someone that was was knowledgeable. We had someone, Mr. Al Henry, at our home within a hour. Al, introduced himself, surveyed our damages, sat down at our breakfast table and began detailing what services he could provide us, and we must make a note that, then and only then did he ask us who our insurance agency was, and quickly helped us place the call to our agency, briefing us on what each terminology meant and how we could submit the claim. We felt NO pressure to secure his services but felt that Al, could and turned out to be trustworthy and he did not disappoint. The staff were always respectful and displayed professionalism in handling our home and showed genuine concern for ALL our needs. Throughout the time this company provided this service for us Al, and Kadeem (PM) stayed in contact with us throughout, any time of the day we needed clarification till the completion of the restoration of our home. Kudos to this company and we pray continued success.

I had a small leak in a hot water pipe in my loft recently which eventually brought down much of…read morethe ceiling in an unused bedroom . Water had also soaked into the mattress , laminated floor and some wall hanging and there was insulation all over the floor. One call to ER had them at the house within an hour ( I had already isolated the leak and it was being fixed by Acosta plumbing who also responded quickly). ER arranged for the removal of damaged items as necessary and installed dehumidifiers and heaters - which ran for 5 days. Alvin Henry came to discuss the process and put my mind at ease. It's obvious that he and the company are experts in the matter and of course this was my first experience. ( A good point to remember - check the electricity meter reading before the equipment is installed and when it is removed - you can claim the cost from your insurers) . Al was present when the insurance adjuster visited and to be honest led him through the process too! A god send. Whilst the insurance claim was being processed Al went out of his way to identify a source of laminate flooring of the same type as we have throughout the house - having to try several sources around Houston. Once the insurers confirmed our claim ER's team moved in and George, CJ and Nico worked steadily and efficiently to finish the job ahead of schedule. What I really appreciated was that I was kept updated of all the steps required and what was happening next. The company promised to leave the room looking even better than before- and they achieved that in some style.

After scheduling an appointment on 6/17/24 for 6/24/24 between 12-3pm. At 3pm called to see when…read morethe technician would arrive the lady who answered the phone said oh yeah I tried calling you and as I explained to her that neither contact number I gave her showed a missed call nor did the phones ring. When would they be arriving she let me know that since I did not answer (again they never called me) the tech had been sent to another appointment. So disappointing that they don't call and continue with it is my fault. She could have told me they got tied up on another call and I would have accepted the late arrival. But to continue calling me a liar is unacceptable and pathetic. Do not use this company.

Ramiro came and rescued the day. Great guy to deal with and very trust worthy. Definitely…read morerecommended. Don't make the mistakes I made by reaching out to some Joe Blows and got put together like a cheap suit from Suit Mart. Call him and be done with it!

Great experience with this refrigeration company! They serviced our commercial walk-in cooler and…read morewere very timely, quick, and reasonably priced. The service was professional and efficient from start to finish. Highly recommend them for any commercial refrigeration needs!

Second time I've used Air Express. Expected a higher bill but it turned out to be something minor…read more There's a lot to say about a company who doesn't use your naivety against you. Conrad and Rose are a great team and very helpful. Highly recommend using Air Express if you want honest service.

worst ever service for me. if there no star options that's what they get…read more One week after the work completion still no invoice to my insurance company and no one cares... I can't start my remodeling without that invoice - not sure if that is a way for them to push repairs on their companies... Very disappointed and exhausted after three day of calling their office.

UPDATE: after posting this review, someone from United Water Restoration did finally contact me on…read more2/14/22 and refunded my deposit. So giving them one star back for that at least. United Water Restoration came to my house on 1/12/22 and gave me a quote to clean all of my vents, took a deposit for half, then called me the next day to say they didn't quote me the correct price and it would be more than double what they originally quoted. I told them I was not longer interested and asked for a refund, which they agreed to provide. I've called them three times since then because they still have not refunded my money.