Got the car stuck - literally across the steet from my house - up against the curb, couldn't get…read moreout the driver door. Chris was very nice to me on the phone & dispatched their driver who was ALSO very nice! My car isnt in the driveway (thought it best not to taunt the snow & ice gods), and altho the tow truck got stuck, too, the driver remained calm, courteous & professional. Thank you!!

Where do I start? My…read morehusband called to order a tow. Women in other end: "I have a tow truck on the way and your driver will call you shortly" 20 minutes passes, no call. I called to follow up Upon calling said establishment the phone was answered with a "hello?" I didn't even know if I had called a business or not. I asked "is this mad towing?" The women said "yes?" I repeated the information to her she had given to my husband and she repeated "he and I literally JUST got off the phone, I barely sent the order out to the tow truck... he didn't say he wanted a call but I guess I can have the driver call him." A few minutes later we get a call from the driver. Driver: "I JUST got the order just now I'm only just now leaving." Needless to say we waited for almost an hour. Won't be using this service again

Tried to get this service at 4 pm Casper time and got an answering service which I could not…read moreunderstand a word they said. I did make out them saying they needed to know what was wrong with the vehicle. If I knew I would have fixed it and not called for a tow. Called another local place and got it taken care of in English! I would love to try this place but the answering service is ridiculous! Got a discount from the other place because of the testimonial I gave about this place. They had nothing good to say about them either. Couldn't review on Google so had to do it here. Would possibly delete this review if next time I call I don't get an answering service in another country.

From the owner: Casper Roadside Assistance, a beacon of reliability in Natrona County, WY, brings over 30 years of…read moreunwavering expertise to the road. As a fully licensed and insured, family-owned operation, they stand as a steadfast partner for motorists 24/7. Specializing in Emergency Towing, Light-Duty Towing, Medium-Duty Towing, Flatbed Towing, Motorcycle Towing, and a suite of Roadside Services including Fuel Deliveries, Lockouts, Tire Changes, and Jumpstarts, Casper Roadside Assistance combines experience with dedication. Their commitment to excellence ensures that every journey, no matter the challenge, is met with professional, timely, and dependable solutions throughout Natrona County and beyond.

Took my truck in for an oil leak, was told 2 days. $1,300 hundred later, they did nothing to adress…read morethe issue. These people are thieves.

BUYER BEWARE. Do not be fooled by the mostly positive reviews here or elsewhere. Once you deal with…read morethis place more than a few times and you hear the more than handful of horror stories from other people throughout town that have dealt with them, the picture becomes that much more clear. The common complaints are shoddy careless work which results in more damages than repairs, inconsistent quality of service between visits, routine "mistakes", and so on. Why do they get the reviews that they do despite so many people who would rate them negatively? Casper just so happens to be a transient town in the center of Wyoming. When you're the only joint across town with the convenience of these hours, you'll be a godsend to those people who are spared the misfortune of repeated screw ups. That pretty much explains it. Just to briefly reiterate, do not go in with the expectations reflective of their seemingly stellar reputation. A little investigative work across other sites like Facebook will clue you in on how it really is. There is too much unacceptable, unprofessional and sub par pathetic conduct for their surface ratings to be justified. If you are going to be known as a local business that is mostly available every day if the week almost around the clock, you need to be at the top of your quality A game. A nothing less is indicative of catering to quantity (hence what I mentioned earlier) at the expense of quality. I am sure some people here actually try to do an upstanding job. But even a bad apple or two ruins the batch. This is a family business and from what I can tell they are not really going to shape up their act because...well...you get the idea.

I broke down out at the lake. My car wouldn't run so E & F was called to get my car into town. They…read morewere fast and professional. They really took care of my vehicle loading it as well as making sure it was very secure. My son & I were able to get a ride into town with them. Even my dogs. Very good service.

Horrible experience! My son slid into a ravine, so I called E&F towing. I gave them my credit card…read morenumber over the phone, not knowing what the total charges would be (big mistake) They charged my card $637.00!!!! They totally took advantage of my bad situation. I asked that they PLEASE lock the vehicle, as there were expensive tools in the truck. They left the truck UNLOCKED and even left the keys in the IGNITION! I suggest NOT to use this Rip-Off company!

This was my first time using Wingfoot. The staff were very friendly and the pricing for my tires…read morewas the best I could find in town. I will be back!

Max and the crew always take great care of my fleet needs. I am currently getting a new steer tire…read moreon the side of the road. They arrived quickly and are getting me back to work.

Excellent service and excellent people. Reliable Truck & Trailer Repair LLC treated Dave great and…read moreworked hard to get him back on the road quickly. Honest, hardworking, and professional from start to finish. We truly appreciate everything they did and highly recommend them. Thank you Dave Ramsey -- Ramsey Express Trucking Inc. Trusted. Proven. Professional. Reliable Truck & Trailer Repair LLC

I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

I really appreciate how today this mechanic manager/owner Eric took care of my car needing a new…read morebattery. He was professional & cordial, and even though initially I was a bit stressed out after my car was off the tow truck, Eric and his assistant were very mellow and kind. I would definitely recommend this shop, as Eric is knowledgeable and thorough, as well as reassuring about what truly needs fixing. especially as a woman, I found it refreshing that he didn't try to upsell a bunch of stuff that I didn't need, he kept everything simple. This mechanic is patient and easy-going, who I will trust for my car's needs in the future also. Plus, his shop is very spacious and you can tell just by looking around that these guys really enjoy working on cars and trucks. Thank you, "Dr. Eric"! Melody with the antique Toyota Camry

From the owner: Is your car long overdue for an oil change? Do you need to get your tires rotated? N.E. Auto Repair…read moreis the place to go. You can rely on us for exceptional auto repair services in Casper, WY. We can take care of all your routine auto maintenance needs, from oil changes to tire repairs.

Great locally owned business. They are honest and courteous! My son needed tires badly and not…read moreonly did they have them on hand they got us in right away.

From the owner: Prioritizing in tires and brake jobsread more