The service here is pretty terrible. The people behind the counter are egotistical and will not…read moresell to you if they just suddenly decide that they don't like you. Their bongs are marked up from 1400% to 3000% from the manufacturer, and it's not even good quality. The selection there is also quite poor. Do not go here if you're looking for any type of glass.

I found exactly what I wanted, which is saying a lot bc I am a picky and high maintenance customer…read more The staff was friendly and patient and willing to answer my questions and didn't blink twice when I rejected the first 5 things he showed me; then he seemed to understand my enthusiasm at finally finding just the right item. Aside from my primary purchase, they also had a lot of little items I've been looking for. (I said I'm picky so finding the right papers and the right tips is actually a big deal). Items were priced as expected. My friend and I were given just the right amount of space to look around, combined with the right amount of attention to ask questions when we needed. To the reviewer who complained about not being able to return something: every head shop I have ever been to for the past 30 years has had the exact same "no returns, no exceptions" policy. I also had a problem with the first PAX I bought (different shop), and contacting PAX was easy and they replaced my item quickly. This is standard policy.