I especially decided to shop here because it happened to be less than a mile away where I was for a…read morefunction. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.

I arrived at around 10am on a Friday to check out the first legally licensed by NYS upstate…read morecannabis dispensary. Very exciting! Not counting drive time, the entire process from line to purchase took 30 minutes. I overheard that the wait time is much longer after lunchtime. While the obvious reason for this is supply versus demand (one legal dispensary in the area), there are some other best practices I have seen used at other dispensaries that I think Upstate Canna should adopt: 1: A preorder process. I've ordered online at other dispensaries and they text me the information to present with my ID at the door upon arrival and that gets me into the express in and out lane. 2: Merch. There is a smoke shop and a candy shop down the street from Upstate Canna. Yet they have a entire space where folks just check in and wait on a u shaped booth. That is prime real estate to add snacks and pipes and such. 3: The check in person didn't know what was on the menu. There was a big screen sort of power point but if people are just going to sit around for 30 minutes waiting to buy, consider having a menu for them to look at while they wait or even just a QR code they can scan that pulls up the current online menu where they can... order ahead and pay to save time. Additionally, while they smartly had two atm machines on site, neither worked. Which is a obvious issue that I recognize they have only so much control over but, they're taking up space and not working which would suck for anyone needing to get cash to make a purchase. The above stuff being updated would bump stars up to 4-5 later for me. At the moment, they are the only legal shop in town so it isn't a big deal and easy to overlook but competing dispensaries will inevitably arrive.l and compete for my business. That was the needs work stuff that dropped them from a 5 to a 3 star. Now to talk about the good stuff! Customer service was friendly. From the check in to the sale. Staff were friendly and knowledgeable (except check in guy who was just friendly). I learned that Upstate Canna is going to be implementing a delivery service which is absolutely fantastic! Assuming they end up having a location close enough to me in Colonie for it to be used eventually I will. Product seemed pretty good but I need to do some more research over the weekend :) They have a good selection of local flower and vape blends. Even pre rolls and tinctures. Though the tincture selection was a bit limited it was still better than some places I've been. At the end of the day, if they can get their transaction time down to less time than it takes me to drive to MA and pick up my order (currently that is 48 minutes) and they make good choices about capitalizing on their first mover advantage in the region to adopt best practices, I am very optimistic that this local business will thrive and that I will be visiting again!

I have been to dispensaries up and down the east coast and this is one of the if not the nicest one…read moreI have ben in. Amazing aethestic, huge variety of products, good prices, helpful and pleasant staff. Really feels fresh and unique when you walk in. Love it!

Very helpful staff. Jariah and Chris were great! They had exactly what I was looking for and were…read moreextremely accommodating.

I love it here! Great service, great product!! Not sure what Ryan G is talking about fake wax…read more.. not sure how a NYS approved dispensary with products from other approved businesses can ever sell anything fake. I think this sounds like a hater. But thank you for showing us who you are. I wish Holdup Rollup nothing but success!!

All went well staff are very happy friendly and knowledgeable with their products great location I…read morehope they remain open for years to come I'll be a steady customer

Farm to Table? This is the equivalent. They sell their own products and that's it. Very…read moreknowledgeable from seed to what you see in the dispensary. You can tell a lot of love and nurture goes into every plant they grow and everything they offer. I've found my "spot". This place is the best around.

The Shop is great and very family oriented. It's mellow and Mark and the staff are very helpful…read morewhile never being pushy. After 20+ years without smoking there is so much and it can be overwhelming, but I never felt that way there and everyone I met from vendors to regulars in my short visits there while back in New York were memorable and the high was great from all recommendations! Great hospitality and knowledge. Point of sale was the only reason for one less star since I couldn't use my debit card; but it's wasn't a big deal as there was an ATM on site.

Today, I had the privilege of stopping by Robinson's Cannabis. There's a backstory to this…read morenewly-opened dispensary and the family behind such a milestone achieved! -- worthy of a look. The location is on Everett Road, which is home to many other pre-existing medical/wellness/health facilities. It's very easy to find and ultra convenient from all directions, with highways and main roads all within 1/4 mile. Parking on the side is easy, and Robinson's is across the street from Big Nic's Pizzeria and Albany ENT, OrthoNY. I was greeted with the warmest and promptly asked how I may be helped. Not pushy. Gave me time to stroll, peruse, and enjoy the airy chill ambiance. There was no annoying music, the lighting is perfect--not too high and the paint/decor scheme is monochromatic, cool, calming with a bit of industrial flair. There's amazing local artwork (for sale) adorning the walls and an attached boutique offering handbags, accessories and more. Here's what I'm really pleased to see: A Lounge area. As you enter through the door, you're flanked by beautiful antique theater seats which were saved and obtained by Mr. Robinson and family. To the left is a separate lounge area in development. The idea of a local place where one can make their purchases and then walk over to an attached lounge is stellar. Everett road has a few eateries and a bar. Not everyone wants to sit at a bar. It's an inviting environment with guests of all wants and requirements which offers a social meeting place with comfy big chairs, darker tone, and clean decor. Other dispensaries are designed to bring you in and out quickly -- like a traditional pharmacy. This does not have that "pharmacy feel" and rather encourages their patrons to stick around, be social, relax and enjoy. What a concept! After a genuine conversation about real life stuff...Mr.Robinson shook my hand, thanked me multiple times for my business and invited me back. You can tell a lot from a handshake. I assured him i"ll be back soon...and with my wife! A well-designed dispensary offering multiple items. A lovely crew and family with a passion for helping others obtain valuable plant medicine within a safe, convenient and inviting environment. I've been to several dispensary shoppes and each one offers a different experience. Although in the early stages still, it's got massive plans with new innovation yet-seen around here. Robinson's seems to grab me. It was a nice experience. Finally. Please check them out!

Horrible services lack of respect will never be a customer again.shitty weed don't know how to buy…read moresupplies just nasty shit find better in the streets lol nasty puke.

Finally, Latham is coming into its own. We have burgers of every kind, fish mongers and steams,…read morechicken buckets or boxes, pizzas, Mexican, Thai, Indian, and more I'm sure I've missed. What do you prefer? Here are your choices: Flower, pre-rolled, vaporizers, concentrates, edibles, tinctures, and of course, tropicals. There is something for every person's taste. Parking is just adequate but there are talks of expanding the parking lot. Staff are knowledgeable and pleasant. Store is modern. Product is no more expensive than most dispensaries but not as "cheap" as Canadian stores. Must be 21. Don't get baked and drive.

Best dispensary in town! Staff are friendly and knowledgeable, and I have been pointed towards a…read moreproduct of better value over more expensive options. The Native Nations live resin carts for $30 out the door is the best cart around!

Excellent service. Always a great selection & I save gas going here .. I like that it's always the…read moresame people and they know what you like