Worked primarily with Pam, who will be all over you for any suspected violation, but disappears if…read moreyou have a question. We were given incomplete move out instructions and didn't receive the full forms until after we had moved. Our lawyer requested documents and got no response for weeks. The best part about moving was being done with this company. I'm assuming it's all just family run because otherwise how would any of them stay employed?

I have been working with Property Solutions for over 20 years, at my first loft which I never sold…read moreand then I hired them 2 years ago when I moved to this new smaller 10 unit building. Our rep, Kim Dorl treats our building with so much respect as she has much bigger clients. She had a leak repaired, that had been in our buildings basement for 10 years. The cost was so reasonable and done so quickly. This after years of high cost estimates. We had pipes bust in the unit upstairs due to cold weather and she was at the building at 8am and had the plumber there to do repairs around the same time. She even cleaned up my unit because I was out of town and saved me replacing my floors. She took my nice rug to the rug cleaners. She has worked out our budget, hired amazing landscapers and snow removal services. We could not be happier. I realize not everyone in the offices is at Kim's level but she is superb and you would be so happy to have her on board at your building.

Zero stars if possible. Paragon Property Management has been nothing but frustration and…read moredisappointment. They make simple things difficult, communication is almost nonexistent, and you have to constantly double-check everything because they add charges quickly but "forget" to remove them. There is no accountability, no urgency, and no professionalism. If I had known my community would switch to Paragon, I would have reconsidered buying here. Save yourself the stress -- avoid this company

I applied for an apartment last month and never heard anything back. I paid the application fee and…read moresubmitted all of the necessary paperwork. I called the office several times and no one could tell me if my application was approved or denied. Jeremy took the time to reach out to me and explain that there was miscommunication with the application process on their end. I appreciate him taking the time out to contact me and clarify the misunderstanding. Not a lot of business reach out to it's patrons that express a concern, especially during a nation wide pandemic and I greatly appreciate the kind gesture.

As an out-of-state owner of a rental condo in Vetro in the South Loop, I have trusted CL3…read moremanagement from faraway Texas for the last 9 years. John Materna and his hardworking staff have been at the ready whenever a new tenant moved in or repairs were needed. Although some tenants were difficult, CL3 kept me informed via email regarding expenses. For example, they found bargain prices when a refrigerator no longer worked and a washer/dryer unit broke down, one after the other. Thomas Clohisy shopped around and we were able to replace each with a new appliance. Thank you Thomas! Especially helpful was CL3's regular documentation of both minor and major expenses as they came up. From a light bulb (really!) to a large window that had to be replaced, I had the receipts for all repairs and improvements over a 9-year period. That came in handy when my insurance company covered all costs for the huge window replacement--$2500! John and Brett Huelat's employees always handled difficult problems expeditiously and quickly, and stayed in contact with me whenever "disasters" such as accidentally flushing a gold necklace down the toilet occurred. Thankfully, it was recovered quickly. I stayed in touch with the company mainly through email, and when tax time came around I had the spreadsheets necessary to support expenses. My CPA was grateful for such detailed information. Now that I am selling the condo, I am grateful for CL3's care and concern over the years, which has kept the unit in good condition. Through teamwork, cooperation with tenants as well as the landlord (me!), and expert support, I am able to recommend the company and its employees without any reservations.

CL3 managed my rental property for years while I was away. They handled the move-in and move-out…read moreof tenants and also helped resolve any issues that came up with the unit. My tenants were very pleased with Brett and his team's promptness in addressing issues. I highly recommend CL3. They were also very helpful when I sold the unit as well. They managed all the offers and was very diligent in tracking down the required documents to close the deal. Thanks Brett and team!!

Our association has a snow plow contractor, with this passing snow we had our contractor fail to…read moreshow up due to lack of employees. We contacted DMD from another property they do service for, they came out with there crew finished our complex of 60 townhomes in 3 hours to where it took our normal contractor 5-6. Thank you to DMD for coming out and taking care of our complex.

they are very poor quality they treat their customers and clients with bad customer service! Doug…read moreto be more specific, and I overheard him speaking to a customer and calling her trash if that's the kind of business, you guys run, I will no longer support

We worked with Fairmont Property Management as a contractor and had a great experience…read more Communication was clear, expectations were well organized, and everything was handled in a professional and efficient manner. They were easy to coordinate with, responsive when needed, and overall a reliable partner on the project. Looking forward to working together again in the future.

I lived in one of their units for two years, and for the most part...it was fine. They are the…read moretypical Chicago management company- they are super nice while searching and move in, then you kinda get ignored. They have properties that are pretty spread out, so while maintenance issues get addressed, it seems like the awesome maintenance guy (Patrick) is spread a little thin. My biggest issue was within the last year of me moving out. There were serious issues with the bathroom and tiles falling off, and with the extensive dampness in the last year, I believe the roof was leaking through the drywall in my apartment. The walls and roof started to bubble and crack. At the first sign, I let them know. They did nothing about it despite many notifications. When they decided to start showing the apartment 3 months before my move out, I warned them that the ceiling looks like it's about to fall in and the walls look awful. Some frat bro they apparently hired recently argued with me to the end of the earth that I had never told them about the damage and it wasn't that bad and I was just being difficult about them wanting to show my apartment 3 times per day. Lo and behold after the first showing, they cancelled all following showings and decided to remodel my unit after I moved out. So overall, things were mediocre while I lived there, and a nightmare for the last few months. They were uncommunicative upon move out, and apathetic at best in terms of the quality of apartments. FYI, they've got my old apartment listed with a remodeled kitchen and glued back on shower tiles. It was a one bedroom when I lived there, they slapped a door on the living room, labeled it as a 2 br, and added $550 to the rent price. I pity the fool that moves into that place.

I have hired them for my lawn aeration service and quite happy with the job they have done and will…read morecall them next year too.

This Company is horrible they had my Car towed when it was part in my own parking spot! I tried to…read morego to the management office to complain why would they tow my car without notifying me. They should never have towed my car when it was in my own spot. They were rude and would not refund me for having my own car towed from my own parking spot.

Honestly I'm not even sure if this is a real business. We have been trying to get in touch with…read morethem for over a week to view one of their apartment listings with no response. Very odd.

STAY AWAY UNLESS YOU ENJOY EXTREMELY RUDE PEOPLE! I just…read morecalled as a pre-qualified buyer to ask about a property listed for sale with Domain Realty. The gal who answered the phone was extremely rude after I told her I was already working with a buying agent. She then stopped the conversation and wouldn't let me ask any questions but just keep telling me - talking over me - that I had to have my own agent call to inquire as "they don't want to stop on toes". That makes no sense at all. She just wasn't getting my commission and so she didn't want to talk to me. Sadly, she isn't event the one losing a commission as Adam Wavrunek wrote this listing. However, I was unable to even reach him as this rude employee basically talked over me, wouldn't let me get a word in, and offered me a "have a nice day" and hung up!

Update on my prior rating. the pandemic proved tough for the whole industry and after some…read moredifficult conversations and discussion Jaclyn stepped up. overall she has dealt well with difficult tenant. she did place 4 overall for me and only 1 has been difficult (still pays, just late). she does well with maximizing rent. room for improvement could be organization and auto payment on x day from rent. Currently the program she has is difficult to use. I do believe she adds value and takes stress off of me. I would recommend.

Jaclyn really has helped me out on getting my place rented like in 2-1/2 weeks…read moreShe followed up on everything and has been in total contact with me on everything Totally recommended!