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    All Creatures Animal Hospital

    3.0 (12 reviews)
    Closed 7:00 am - 7:00 pm

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    Grandview Animal Hospital - Boo milking it

    Grandview Animal Hospital

    (2 reviews)

    We were seen as soon as we could get there after sending pics of our cat's injured paw (we had…read moremoved and needed a new vet in the area). I received a phone call within 30 mins of email and as they have evening hours we could go as soon as my husband got home. The receptionist/assistant is extremely helpful and friendly and Boo loved her so much I don't think he wanted to leave even after a damaged claw removal. All staff made Boo and us feel cared about and calm. They were professional and friendly and have everything needed on site. I was impressed and relieved they did not suggest or push any extra tests or medication/food. When they took Boo in the back to remove the bent & infected claw they did say an x-ray might be necessary depending on what they found on removal. We were pleasantly surprised it wasn't. They had cleaned out the area and found the infection was mild so bandaging & a cone was not necessary. He just needed a few anti-inflammatory / pain pills and a week of antibiotics. The bill was the most pleasant surprise of all being less than we've paid for annual shots & a nail trip elsewhere. He was limping for a few days but heals quickly and is just find now. He's even using tapping your arm with his "sore paw" to extort extra pets & cuddles.

    Kindest vets on the planet! Wonderful staff. Thorough. They are affordable and allowed us to come…read morein with our pets all through Covid. Their protocols are in place and they are very safe.

    Boundary Bay Veterinary Specialty Hospital

    Boundary Bay Veterinary Specialty Hospital

    (32 reviews)

    This is an over priced facility that preys on the weakend state people are in while worried about a…read moresick loved animal that is part of the family. Veterinary services have become bloated and unafordable for most people. With inflated fees for routine tests in Canada that stateside cost under 100.00 we pay 1500 for same panel of virus tests. The gross markup and greed is making pet ownership for the average family harder, and for those who do have pets to be able to afford proper care for pets, then as it trickles down making it hard for breeders to afford routine testing. Its simple greed, not caring for animals. Then the industry craps all over the affordable animal hospitals with petty complaints, while big hospitals go unchecked for dirty rooms, uninformed consent, neglectful care. The wrong people are getting into veterinary medicine because something has been lost in the translation of love for animals and the grossly inflated costs of rountine proceedurs. At least here they offer specialty services, thumbs up to that but thumbs down to the inflated costs of care

    I'm not sure what's happened for us with all our dealings with Boundary Bay that makes our…read moreexperience so vastly different from the others who are raving about it, but we haven't had a single good experience at this animal hospital. Last year we took our rescue there during a serious emergency. Getting any information from them at all during his ($14,000) stay was an exercise in frustration during what was already an extremely stressful time. Getting a phone call for an update, or getting any information from reception, or even when we arrived to take our boy home at the time we were told to be there and then forced to wait three hours... The whole thing left a terrible taste in our mouths. Then last night, I took our little puppy there (there was no other option as Fraser Valley was full) as he was suffering from an ongoing vomiting episode. I thought maybe this time would be different. Reception failed to outline what I should expect upon arrival - I was asked to call when I was in the parking lot, which I did, and when I brought the puppy inside we were rushed back outside to do a Parvo test (which I already knew he didn't need). The rectal swab was absolutely bungled by the person administering it -- zero bedside manner for a small puppy being held down in a parking lot while someone jabs something in the general direction of his rectum. Eventually we were invited inside after shivering in the parking lot, waiting for the results to be done, and the puppy was whisked away for vitals while I filled out their horrible iPad intake form. He came back and we settled in to wait. And wait. And wait. We waited for three hours before I finally asked reception approximately how much longer until we might see someone. I was told another 2-3 hours, and at this point it was 4 am and both the puppy and I were absolutely exhausted. The room we were abandoned in was filthy: filled with animal hair, dirt, and as my puppy was sniffing around the room, I noticed a lone forgotten turd underneath the doctor's chair. When I informed the receptionist that we would not be waiting another two or three hours, she said since only vitals were taken, we were free to go. And then chased after us in the parking lot, saying that no, actually, since they ran the Parvo test that would be A HUNDRED AND THIRTY DOLLARS. For a test I didn't ask for, we didn't need, and was only performed (and poorly) at their discretion. Nobody ever came to check in on us. Nobody ever came to give us an update. When we checked in, we were not made aware of the wait time; I certainly would not have subjected this little guy to a six-hour wait in that environment when he was already sick. I'm truly very happy for all the people who have had wonderful and transformative experiences at this hospital. I have not been able to share in that good luck. While I of course understand the concept of triage, being given the courtesy and respect of updates and some semblance of actual care would make all the difference for someone like me, whose case is admittedly non-emergent but still extremely stressful and anxiety-inducing, especially after the experience we had last year with this same place with an extremely sick dog. When people are coming in worried and stressed, the very least a place that purports to care about us while charging a premium can do is to remember that we (the clients) are there with our beloved pets (their patients) because we want to do what's best for them. This is a hard time for all of us - for our sick pets and for us, aching for them. To be shown into a disgusting room and forgotten about, to be ignored, to have to fight for the barest whisper of information or dignity... that is an insult to us and to our furry family members.

    All Creatures Animal Hospital - emergencypethospital - Updated July 2026

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