Lincolnton Animal Hospital does not do any justice for this place. Lincolnton Animal Hospital is so…read moremuch more, I sincerely don't know what I would do without this place. Everyone there from the front desk to the tech's, to the Vets are absolutely wonderful. I have absolutely no complaints, and that says a lot just ask anyone in my family. I go here every week, twice a week for my cat to get fluids, he has kidney disease, and they're wonderful. I have also used their pet spa to bath my cat. My dog Charlie loves it there also. It's like going and seeing your extended family

Thank you Lincolnton Animal Hospital especially Dr. Luke, Taylor, and Stanton for helping my…read morebeautiful boy peacefully across the rainbow bridge today. After making a dozen calls to other offices, I finally spoke with Stanton at Lincolnton Animal Hospital. She worked with Dr. Luke to work us into his schedule so that my precious boy would not have to suffer any longer. Dr. Luke took the time to thoroughly and gently examine Trouble and answer all of my questions. Taylor assisted Dr. Luke and made certain that Trouble and I were both kept comfortable and informed along every step of the process.

This office is the best . Friendly caring staff . The Vets are Friendly caring and professional. I…read morewould recommend this office if your fur baby needs to be seen Clean environment.

they did diagnose my dog accurately with a torn ACL. The only thing I don't really care for is…read morethey don't take appointments. You just have to show up and wait. I don't have that kind of time to waist. You could be there for hours before you pet is seen. Their pricing is no different than any other vet in the area.

The business has changed. Took my elderly dog in to have tumors looked at. $400 worth of tests and…read moretwo visits later and they want to talk about his diet, but not one test or answer about the tumors. The practice administrator is toxic. Gaslighting and blaming me for looking after my best friend and wanting answers about his tumors/cancer and stating "it was an easy fix if you'd let us" after telling me they would deny future services. That's fine, I don't want to know what it would have cost just to get to the $1600 quote to remove a tumor on his tail. This is not the establishment it used to be. They have completely lost their way. They will charge you through the nose for every little thing, not give you feedback or consultation and scare you over unrelated issues just to charge for more procedures. They aren't the same, all the good vets left.

This place sucks! Been a customer since Tom first opened thirty years ago. It has declined steadily…read moresince he sold. No longer trust them with my pets as they are now all about the money. Take your pets elsewhere.​

I cannot even put into words the level of unprofessionalism that I just experienced from Selena at…read moreGrace Animal Hospital. I had concerns about my cat, Max, and when I called to try to book an appointment for him to be seen there was a representative named Selena that continued to interrupt me during my explanation of my cat's condition. Selena then proceeded to argue with me about their previous availabilities and easy extremely rude asking me "Would you like us to see your cat or not?" No, Selena, none of my animals will be left in the hands of someone who sounds as if they are one bad day away from possibly abusing someone's pet. EDIT TO MY ORIGINAL REVIEW: (IN RESPONSE TO OWNER REPLY) Dear Owner, Had you actually listened to any recordings of any phone conversations, you could clearly see that Selena your customer service representative is nowhere near qualified to be dealing with the public. I was interrupted multiple times when trying to explain my need to have my cat seen. Selena was argumentative about available dates, and when I mentioned to her my concern about bringing my pet there because of her extreme unprofessionalism and her attitude, she was clearly dismissive and did not care to entertain our business any longer. You should be ashamed of yourself as a business owner for defending such customer service. I would fire one of my customer service reps without hesitation if they treated any of our clients the way I was treated. I will continue to spread news and make our community aware of the extremely unprofessional means that not only how your staff disrespects its clients, but how their management defends such an inexcusable level of customer service. You all should be ashamed of yourselves.

I've been going to Grace Animal Hospital for many years, and I absolutely love them. Their care is…read moretop notch and I can tell they truly care for all animals wellbeing. Highly recommend.

Dr. Creech and Dr. Levine have taken care of our animals since we moved here 20+ years ago. Both…read moredoctors have always been thoughtful and considerate when listening to the human express their concerns over their fuzzy loved one. They were thorough in their exams and kept treatments and medicines as affordable as possible. Our family has always had a good experience there, including the wonderful front office staff and the assistants helping in the back. When our last dog died last week, they were respectful and kind. We highly recommend this vet!

This is a wonderful vet service. I've had dogs and cats from wellness plans to final resting place…read morewith this vet and they have never disappointed. Animals don't always wait for a day off or schedule visit to need assistance and Ironton has always been available for us. No matter the need the fit us in and don't make me feel rushed for being squeezes in. My pet gets their full attention and I get answers I understand. This vet was not my first choice when moving to the area, but sure glad i found them.

Dr. Halada has been our vet for all of precious fur babies. The love and compassion of all the…read morestaff is impeccable.

I would not recommend this vet at all if you reside in Cornelius. The staff from the front desk to…read morethe vets are not very friendly or personable. I have brought my three cats and four-month-old puppy here, and they almost seem like they are not animal lovers. Due to the uncomfortable nature of their customer service, having to follow up on unanswered emails after multiple business days, lackluster record creation, over-priced care, the disconnection between the staff and my pets, and the following two occurrences, I will no longer return to this vet. 1. We recently got my puppy, and his previous owners had not done the best job at house training, leash walking, or outside behavior. We immediately started training on dropping objects, as when we went outside, he would eat everything on the ground. This includes objects deadly to dogs like gum, plastics, and metals. I researched to see what vets have recommended in situations like this. People have been professionally advised and found great success in using face guards, to keep their dogs from ingesting unwanted objects. I decided to use one to keep my puppy safe, especially in times when I know we would not be able to get to him soon enough. Many pet parents finally found peace after spending years and thousands on vet bills for dogs that swallowed inedible objects. When my puppy had this mask on while entering the vet, a veterinarian grilled my boyfriend in front of the lobby asking why our dog has a muzzle on and how it isn't okay to leave it on them in times when they are in a crate. The insinuation that we would do this is bewildering. The comments were extremely unnecessary and could have been simply explained in a respectful conversation. Assuming what we do at home and attempting to publicly shame a customer over a made-up idea instead of just asking for the purpose is the same social stigma that leads people to not use face masks....and have their dog eat trash on the sidewalk....and then end up at the vet. So, I guess it actually makes sense that they would prefer my dog to eat something he shouldn't for the extra couple thousand they would have in their pockets. 2. Secondly, the incompetence of the staff here is why I ultimately decided against this business. After my initial visit with my puppy, he received all of his regular vaccines and needed to return for one DHPP booster. I am wanting to get him signed up for daycare asap, so I followed up with Animal Hospital of Cornelius to see exactly when my dog can get this booster. They responded by asking for paperwork with his DOB, which I already previously provided weeks before. They said after he turns 16 weeks, he can receive the booster. I set the daycare up for him after that, and followed up with the vet 4 days later asking what time I can come in. This vet's response was that they made an error while reviewing the records and my dog actually needs two more boosters instead of one. That was fine. I canceled the daycare, waited until he turned 16 weeks, and got the first vaccine. I now had to wait a month until he could get his second (final) booster to start daycare. I waited the month, which leads me to today where me and my boyfriend took time off of work to take my dog for his last booster. We walk in and the front desk looks like they want to quit their job per usual. We wait for a second in the lobby (even though they call this a walk-in appointment), just for a vet to come out (Kinzey K.) and say that they made an error...again. She barely greets us and doesn't even look at our dog. She looked like she just wanted us to leave the entire exchange. Probably because her Chili's door dash was waiting for her outside. She said that they looked at the records incorrectly and my dog actually only needed one booster. Meaning he was already fully vaccinated over a month ago.... I explained to her that we were told there was an error initially that triggered them realizing he needs 2 and not 1. She said she is aware, but repeated that just needed 1. I took time off work and have had to go back and forth with his day care and insurance people for literally no reason. That is not only frustrating, but this scenario could have been potentially dangerous to my dog's health due to them almost double vaccinating him with a vaccine he did not need. In all, this vet was overall a horrible experience and they do not seem to care about you or your dog. The customer treatment and poor record keeping is ridiculous. I also don't know how safe it is to be sending large quantities of Chili's to a vet practice where people's animals are. A good cue to if a vet practice is one you actually want to support and commit to is if they attempt to sell you the most expensive flea and tick medicine, and don't inform you about all your options. This is one of the vets that will just try to immediately sell you the most expensive product and then send you on your way.

I love this place! The staff is so caring. Dr, Pierce was great! It was my first visit. So happy to…read moreknow my kitty was in good hands.

This ER is amazing! The Dr on call was amazing as was her assistant. We brought our dog in with…read moreLethargy and unsteadiness. We believe he had a brain tumor, he was only 8. He had been acting strangely over the last few months, but mostly behavioral. On Wednesday he was just not himself, unsteady, but by Thursday he was definitely not doing well. They did ultrasound and xrays plus the bloodwork from the night before from a different er. They gave him fluids and vitamins but unfortunately he had a really bad seizure and was not doing well. We had to put him down. The vet was awesome. We laid him in our car, on his bed for 1 last ride and said goodbye. This is definitely the ER you want for your pet, they care!

I have been going to this vet clinic for over 12 years. I've had to have a pet put down and the…read morestaff was great,,,,,,,,but our last visit was very bad. When we went back at 4:30 to pick up our dog we were greeted with an hour wait, and then the doctor greeted us with a very hostile attitude and at the end got told "if you are upset,,,I DO NOT Care" sorry but i don't wish t go back

Went to take my dog, Luke, to the vet for the first time after adopting him. They are a very sweet…read moreand kind vets office. Every employee here make me, my daughter, and dog feel comfortable. They have great prices! Definitely going to continue using this office!