Amazing. Everyone there is very helpful and knowledgeable. Communication is on point and they will…read morebe our new vet. Definitely recommend

The best. The staff at Birkdale were built for this job! We took our dog, Bert, for a checkup and…read morethey were so thorough and kind.

Dr. Halada has been our vet for all of precious fur babies. The love and compassion of all the…read morestaff is impeccable.

I would not recommend this vet at all if you reside in Cornelius. The staff from the front desk to…read morethe vets are not very friendly or personable. I have brought my three cats and four-month-old puppy here, and they almost seem like they are not animal lovers. Due to the uncomfortable nature of their customer service, having to follow up on unanswered emails after multiple business days, lackluster record creation, over-priced care, the disconnection between the staff and my pets, and the following two occurrences, I will no longer return to this vet. 1. We recently got my puppy, and his previous owners had not done the best job at house training, leash walking, or outside behavior. We immediately started training on dropping objects, as when we went outside, he would eat everything on the ground. This includes objects deadly to dogs like gum, plastics, and metals. I researched to see what vets have recommended in situations like this. People have been professionally advised and found great success in using face guards, to keep their dogs from ingesting unwanted objects. I decided to use one to keep my puppy safe, especially in times when I know we would not be able to get to him soon enough. Many pet parents finally found peace after spending years and thousands on vet bills for dogs that swallowed inedible objects. When my puppy had this mask on while entering the vet, a veterinarian grilled my boyfriend in front of the lobby asking why our dog has a muzzle on and how it isn't okay to leave it on them in times when they are in a crate. The insinuation that we would do this is bewildering. The comments were extremely unnecessary and could have been simply explained in a respectful conversation. Assuming what we do at home and attempting to publicly shame a customer over a made-up idea instead of just asking for the purpose is the same social stigma that leads people to not use face masks....and have their dog eat trash on the sidewalk....and then end up at the vet. So, I guess it actually makes sense that they would prefer my dog to eat something he shouldn't for the extra couple thousand they would have in their pockets. 2. Secondly, the incompetence of the staff here is why I ultimately decided against this business. After my initial visit with my puppy, he received all of his regular vaccines and needed to return for one DHPP booster. I am wanting to get him signed up for daycare asap, so I followed up with Animal Hospital of Cornelius to see exactly when my dog can get this booster. They responded by asking for paperwork with his DOB, which I already previously provided weeks before. They said after he turns 16 weeks, he can receive the booster. I set the daycare up for him after that, and followed up with the vet 4 days later asking what time I can come in. This vet's response was that they made an error while reviewing the records and my dog actually needs two more boosters instead of one. That was fine. I canceled the daycare, waited until he turned 16 weeks, and got the first vaccine. I now had to wait a month until he could get his second (final) booster to start daycare. I waited the month, which leads me to today where me and my boyfriend took time off of work to take my dog for his last booster. We walk in and the front desk looks like they want to quit their job per usual. We wait for a second in the lobby (even though they call this a walk-in appointment), just for a vet to come out (Kinzey K.) and say that they made an error...again. She barely greets us and doesn't even look at our dog. She looked like she just wanted us to leave the entire exchange. Probably because her Chili's door dash was waiting for her outside. She said that they looked at the records incorrectly and my dog actually only needed one booster. Meaning he was already fully vaccinated over a month ago.... I explained to her that we were told there was an error initially that triggered them realizing he needs 2 and not 1. She said she is aware, but repeated that just needed 1. I took time off work and have had to go back and forth with his day care and insurance people for literally no reason. That is not only frustrating, but this scenario could have been potentially dangerous to my dog's health due to them almost double vaccinating him with a vaccine he did not need. In all, this vet was overall a horrible experience and they do not seem to care about you or your dog. The customer treatment and poor record keeping is ridiculous. I also don't know how safe it is to be sending large quantities of Chili's to a vet practice where people's animals are. A good cue to if a vet practice is one you actually want to support and commit to is if they attempt to sell you the most expensive flea and tick medicine, and don't inform you about all your options. This is one of the vets that will just try to immediately sell you the most expensive product and then send you on your way.

We have been with West Shore through 3 generations of pets. There have been some ups and downs in…read morethat time, but I would chalk most of that up to a learning curve when the business changed hands. Running a business myself, I know that things that can happen that may have a negative impact, but you always strive to do better. That said, I'm extremely happy with this practice and would not consider placing my precious fur babies into any other hands. The staff is friendly, the techs are skillful, and the vets are very professional. Also, we are not from Nevada and I don't know how to change that in Yelp.

I rarely ever write negative reviews. I love supporting local businesses. I was hopeful when we…read morefound this Vet that they wouldn't be as bad as so many others. At first they seemed fine. They overcharge and push unnecessary nonsense like so many but at least they were friendly. We took both of our dogs into get their annual vaccines. We then booked a night for them to be boarded when we had a family event at our house. But surprise! We when dropped them off to be boarded there was another $500 in vaccines and fecal tests that had to be done or they couldn't stay. So we are backed into a corner and forced to pay with no other options. This is a shady and disgusting business practice and we will not be coming back. I would not recommend this Vet at all.

Excellent experience, staff was very friendly and knowledgeable. Took very good care of meatball…read moreand his issues were rect

Very nice facility and Dr Ueleke is great! My dog had a lump and we discussed what it could be and…read morehow to determine if that diagnosis was accurate. I feel like they treated him well and eased my worries. Also, able to go in with him has been a real blessing after the insanity at Cabarrus Animal Hospital.

Dr. Tanner did an amazing job on our Milly! Highly recommend them very good communication and you…read morecan tell they care. Ben is also a ray of sunshine! We really can't thank you enough for your help team!

Love this place for my doggies! After a very bad experience at another office, this crew fixed…read moreeverything and continue to impress me with each text, call & visit we have!

Had a great experience at Petfolk! Cooper had what I thought was an ear infection & was biting his…read morepaws constantly. Making an appointment was easy via the website. The office was warm & inviting & we were immediately greeted & put into an exam room. The staff were amazing! Very efficient & thorough. Cooper did in fact have a bad ear infraction & they gave him a drop & prescription for prednisone for the paw biting. We talked about moves going forward (working with his current, regular vet). Prices are reasonable

On the worst day ever when my Dog passed, PetFolk was the most professional, compassionate and…read moreloving group I could ever expect. Then days later when I was still mourning/crying I received a beautiful card offering their condolences. They were almost like family from the Assistants to the Veterinarian. Top notch!

I have had the best experiences with Dr. Sain and his staff!! Dr. Sain is gentle and performs the…read moremost thorough physical exams. Dr. Sain has performed 2 extensive teeth cleanings and extractions on my elderly dog and both times they welcomed me to hold my dog while he awoke from anesthesia so that he wouldn't be scared. Lisa and the staff are very knowledgeable, patient, kind and caring. Thank you, team, for taking wonderful care of my Ollie.

Dr. Sain and his incredible staff are very dedicated to your pet and you. I have been going to…read moreUniversity Animal & Dental Clinic for over 15 years and have always loved the care they give to my furbabies. They are very thorough in exams and their prices are very fair. They recently help me in a difficult situation with my little girl. They were very caring and they explained the situation to me in terms I understood. Just wonderful people. And a big thank you to Lisa for going beyond the extra help.

Great Staff, even though they don't take appointments, the wait was less than 10 minutes. They…read morecare about your concerns and the pet you bring in. Very reasonabl.

Very friendly staff and even tho it's a walk in vet very fast service. Handled my little old lady…read morewith care and kindness