​I don't normally leave reviews, but the incredible customer service I received compelled me to…read moreshare my experience. After calling around all day trying to find an HVAC specialist, Megan was the only person who actually seemed to care that I was stuck without A/C on one of the hottest days of the year. While other companies minimized my situation, Total Heating and Air made me feel heard. When my technician, Sebastian, arrived, I knew I was in good hands. He took the time to listen to my concerns, and it's clear he is highly knowledgeable and truly cares about his work. He had my air up and running within 30 minutes! Overall, I had a fantastic experience with Total Heating and Air.

Did thorough research and landed on this Company. I was pleased with their service options, cost…read moreand availability. Matt came out within the window originally provided, he was extremely professional, very patient with my questions, offered a variety of proactive suggestions for my HVAC. He inspected the unit outside, took pictures to show me what he observed (I had a Duke surge protector) and cleaned the coils. Did a thorough inspection of the unit inside. I was impressed enough that I signed up for the annual maintenance plan! It includes summer and winter maintenance and 10% discounts on labor/parts if needed. In my opinion, the annual maintenance was well within my expectations. I am a brand new owner of the condo and it meant a lot that he took the time to walk me through everything. I would highly recommend this company and definitely Matt hands-down! You can tell they're invested in building and maintaining relationships and that means a lot these days. Oh! And I am really interested in the UV system that seems to be a better option for my type of HVAC set up. If I can swing it, I will definitely be contacting them for the install. Again, Matt really knows his business and the best solution for my set up.

I contacted this HVAC company to address an urgent AC issue. They told me they couldn't make it out…read morethe same day but confirmed a window for the next morning between 9-12. I followed up multiple times to confirm an ETA, only to be told that morning that they actually didn't have a technician available at all. This was extremely frustrating, especially with no AC working and no clear communication. If they couldn't commit to the job, they should have been upfront from the start. First and last time I'll be calling this company

HIGHLY RECOMMENDED…read more Hands down the best AC repair company I have worked with. Over the last 18 months I worked with several techs that were unable to revolve an issue on my AC unit. I had 7 different reps to my house to work on my AC and spent upwards of a couple thousand dollars with no resolution. The techs from Heating and air were able to fix the issue. It's great to have a properly functioning AC unit again! The techs were polite, friendly, and very knowledgeable. I have a Lennox, which not every tech is qualified to work on. US Air has techs specifically trained to work on Lennox systems. The customer service was excellent as well. They answer their phones every time I called and were always available to answer any questions I had. NOTE: I had every major AC company in the area work on my unit. They ALL failed to fix the problem. Some even created new problems. US Air Heating and Cooling saved the day for me!

I had some work done on my subfloors, after the project was finished I found most of my ductwork…read moredisconnected and my furnace had failed. Due to the age of all the equipment, I called Premier for a total replacement. Steve and his guys did a great job replacing all the ductwork, the furnace, and the AC unit. They cleaned up everything, leaving my crawlspace looking much better than they found it. They gave me a great price, completed the work very quickly, and my HVAC system has never worked better. 5 stars all around, thank you Premier!

We used Premire about 3 years ago for A/C service and again today…read more Sherrie was very welcoming and helpful in getting us scheduled quickly. Eric was also very professional and took great care of my a/c to keep it running for a few more years. I trust Premier recommendations. They have never directed us wrong. Thank you Eric and Sherrie for cooling my house quickly and taking the time to answer all my questions.

Jason is super friendly- after I called him he came out the next day. Turns out my units were just…read moresuper dirty, but working well, so I was just charged for the visit and for the cleaning.

Our heater stopped working and we were able to get a next day appointment. Service was prompt and…read moreoverall price was very reasonable. Our heat was back on that same day. Would definitely work with these folks again.

We have used Freeman's heating and cooling for 3-4 years now. They have been so great to work with…read more They've been honest and are the first HVAC company that didn't try to upsell us. The technicians we have every year are professional and polite. They installed a new AC unit for us last August and the install went great. We have their service plan for regular maintenance.

The team at Freeman's Heating and Cooling did a super professional job with my HVAC. I had an…read moreunknown building defect that was caught when performing a standard AC maintenance service. The team caught it and was able to fix it for me on the spot, preventing a possible CO incident in my home. Can't say enough great things about this company. Highly recommend!

Charli came out on time, was professional, and did a thorough maintenance check on my system. He…read moreexplained everything clearly and made sure everything was running properly before he left. I appreciate the honest and friendly service.

I made an appointment for yesterday with concerns of my A/C…read more- my appointment time was 4-6pm which at 6:15pm turned into 4-8pm time window. At 8:45pm I rescheduled for today- my appointment today was 10am-2pm. Again no repair tech at my home- at 2pm they tell me atleast another hour until someone MAY BE HERE. So I've wasted almost 9 hrs in 2 days for a repair man I still have not seen. Definitely DO NOT RECOMMEND ARCE HEATING & AIR !! Only gave them one star because I had no choice when leaving a review. Save yourself the trouble & find a dependable company for Heating & A/C !!

We had a great experience with Brian. He did an excellent job replacing our unit and got our…read moreheating and air conditioning system back up and running smoothly. The system is working well, and everything was done with care and attention to detail. Brian kept the work area inside our house clean throughout the process, which I really appreciated. Communication was also great--he kept me updated via text or phone call about his arrival time for our first visit and his follow-up visit for installation. He was respectful and courteous while in our home, making the whole experience stress-free. I would definitely recommend his services to anyone needing HVAC work.

Had an issue with my A/C and reached out to Fuse HVAC. He was able to come out quickly, diagnose…read morethe problem, and clearly explain all of my options without any pressure. He was professional, friendly, and kept me informed throughout the entire process. I really appreciated the honesty and communication, and I'll definitely be using Fuse HVAC for any future heating and cooling needs.

Steve is, hands-down, the first person I will be calling whenever I have HVAC issues!…read more I've called him twice now for emergency service since moving into a new home, and both times he was extremely pleasant to work with - prompt, friendly, and knowledgeable! He explains what he's doing step-by-step and believes that an educated customer makes the best decisions for their home. He doesn't try to up-sell products to make a few extra bucks, or use scare tactics to make an issue sound more expensive to fix than it is (unlike some other providers I tried before finding him). His prices are also very competitive!

Prompt service and very clear with explaining my options. They fixed my problem even though it…read morewasn't the problem I thought I had! Very knowledgeable and polite staff.